Digicel International (topup.digicelgroup.com) has a 4.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hello Rohan,
Your feedback means so much to us! ❤️ We know how important it is to stay connected with loved ones, and we’re honored to be part of that. Thank you for choosing us, and we’re always here to ensure the best experience for you!
Sincerely,
Digicel International Team
Hello Nicola,
We sincerely appreciate your positive feedback! Providing an instant experience for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
Hello Gandy,
We truly appreciate your kind words! Providing great experience is our top priority, and we’re delighted to know we’re meeting your expectations. Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Hello Glenford,
We sincerely appreciate your positive feedback! Providing a seamless and instant experience for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
Hello Leighton,
Wow! We love hearing this! 🚀 Fast, easy, and hassle-free—that’s exactly what we aim for. Thanks for sharing your experience, and we’re always here whenever you need a quick recharge!
Sincerely,
Digicel International Team
P
Pierre-Wency Claude · 2 reviews · Experienced 2026-04-23 ·
★★★★★
👎👎 very bad company
Reply from Digicel International2026-04-27
Hello Pierre,
We appreciate your feedback and want to ensure you get the best experience with our service. Could you please kindly provide more information via e-mail to our account [email protected] or please reach out to our support team at 1-888-880-6842 so we can assist you further. Your satisfaction is important to us, and we’re here to help!
Sincerely,
Digicel International Team
S
Shnider Pierre · 1 review · Experienced 2026-04-24 ·
★★★★★
It’s very easy and secure to use the…
It’s very easy and secure to use the Digicel International app.
Reply from Digicel International2026-04-27
Hello Shnider,
We sincerely appreciate your positive feedback! Providing an easy and secure experience for our customers is our top priority, and we're delighted to know that our app meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
Hello Beney,
Wow, we love hearing this! 🚀 Smooth and easy—that’s what we aim for! Thanks for trusting us, and we’re always here whenever you need a quick recharge. Stay connected!
Sincerely,
Digicel International Team
K
Kameka Uter · 1 review · Experienced 2026-04-24 ·
★★★★★
Very convenient top up
Very convenient top up. Method to do community intervention and liase with family abroad
Reply from Digicel International2026-04-24
Hello Kameka,
Your feedback means the world to us! ❤️ We understand how important staying connected with loved ones is, and we’re so glad to provide a fast and reliable way to make that happen. Thank you for choosing us, and we’re always here to make your experience even better!
Sincerely,
Digicel International Team
It is very convenient I do not have to go anywhere to purchase credit I do it anytime and anywhere so that's what makes it special for me, keep on doing what you do best 👌
Reply from Digicel International2026-04-24
Hello Fitzroy,
We sincerely appreciate your positive feedback! Providing a seamless and instant experience anytime ad anywhere for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
S
S Jones · 3 reviews · Experienced 2026-04-22 ·
★★★★★
Would like to have roam like home…
Would like to have roam like home products available.
Reply from Digicel International2026-04-27
Dear Customer,
Thank you for your review! We’d love to look into it in order to provide you with the best experience. Kindly let us know in which country you are at so we can explore the best options available for your territory. We’ll do our best to assist you right away!
Sincerely,
Digicel International Team
Hello Latoya,
We sincerely appreciate your positive feedback! Providing a trust worthy and efficient experience for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
A
Anne Love · 13 reviews · Experienced 2026-04-20 ·
★★★★★
Easy to set up
Reply from Digicel International2026-04-22
Hello Anne,
Wow! We love hearing this! 🚀 Easy to set up—that’s exactly what we aim for. Thanks for sharing your experience, and we’re always here whenever you need a quick recharge!
Sincerely,
Digicel International Team
H
Hortese Allen · 41 reviews · Experienced 2026-04-19 ·
★★★★★
good value
fast and affordable
Reply from Digicel International2026-04-22
Hello Hortese,
Wow! We love hearing this! 🚀 Fast and affordable—that’s exactly what we aim for. Thanks for sharing your experience, and we’re always here whenever you need a quick recharge!
Sincerely,
Digicel International Team
A
Annastasia · 2 reviews · Experienced 2026-04-18 ·
★★★★★
Fast and reliable hassle free…
Fast and reliable hassle free transaction
Reply from Digicel International2026-04-22
Hello Annastasia,
Wow, we love hearing this! 🚀 Fast, reliable and hassle free transaction—that’s what we aim for! Thanks for trusting us, and we’re always here whenever you need a quick recharge. Stay connected!
Sincerely,
Digicel International Team
I have found the online top up, very quick and easy.
Reply from Digicel International2026-04-22
Hello Rachel,
Your feedback means the world to us! ❤️ We understand how important staying connected with loved ones is, and we’re so glad to provide a quick and easy way to make that happen. Thank you for choosing us, and we’re always here to make your experience even better!
Sincerely,
Digicel International Team
c
customer · 2 reviews · Experienced 2026-04-15 ·
★★★★★
Simple and quick continue the efficient…
Simple and quick continue the efficient service
Reply from Digicel International2026-04-22
Dear customer,
We sincerely appreciate your positive feedback! Providing a sinple and quick experience for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
C
Curtis Brown · 2 reviews · Experienced 2026-04-13 ·
★★★★★
Helpful for me and family
Reply from Digicel International2026-04-22
Hello Curtis,
Thank you for your review! We’re so glad you find our platform helpful. Instant delivery is one of our top priorities, so it's great to hear that it’s working perfectly for you! Is there anything else we can do to make your experience even better? We’d love to hear your thoughts!
Sincerely,
Digicel International Team
Thank you Digicel for the discount. It's helping my pocket.
Reply from Digicel International2026-04-22
Hello Tamara,
Your feedback means the world to us! ❤️ We understand how important staying connected with loved ones is, and we’re so glad to provide a fast and reliable way to make that happen. Thank you for choosing us, and we’re always here to make your experience even better!
Sincerely,
Digicel International Team
k
kevin sierra · 1 review · Experienced 2026-04-11 ·
★★★★★
It was great!
Reply from Digicel International2026-04-22
Hello Kevin,
Your feedback means so much to us! ❤️ We know how important it is to stay connected with loved ones, and we’re honored to be part of that. Thank you for choosing us, and we’re always here to ensure the best experience for you!
Sincerely,
Digicel International Team