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Electronics & Technology

TotalAV

203 reviews

4.3203 reviews
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About TotalAV

Data updated
Website
totalav.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
86% (24/28)
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Is TotalAV legit?

TotalAV (totalav.com) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.

What people say

C
Craig · 11 reviews · Verified · Experienced 2026-07-30 ·

nice

You want a review and I haven't run the computer yet!!!! 111

这些人是无情的

这些人是无情的。他们有最难取消的系统,而且他们不会做出回应。他们从我的 PayPal 账户上扣款,我不得不克服困难。我花了两周时间才最终完成这件事。我一生中从未见过如此咄咄逼人的。很难与人相处。你不能给任何人打电话。你所能做的就是尝试通过他们非常复杂的系统。我永远不会重复。永远不要再和这些人打交道。如果他们不能坦率和容易相处,那么我不想和他们有任何关系。我认为他们是掠夺性的。我再也不会讨厌完整的 AV

Reply from TotalAV2026-07-31

Hello Richard, We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing. To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot Please ensure when completing the form that you copy and paste your review to help us with the investigation. Kind regards, TotalAV Customer Care Team

7 月 28 日,我看到……感到恶心。

7月28日,我厌倦了清理你的手机,所以我正在寻找免费的公司来清理和检查病毒,我遇到了这家公司,在尝试了4次后,它仍然在闪烁,然后收到一封电子邮件,说1.99已从我的银行中取出订阅,我知道我没有通过电子邮件发送的总AV,哦,这只是第一个月,所以我取消了,因为没有首先通知我这件事,我的银行卡被停止了2天,银行问我30 号凌晨 2.30 凌晨,在我的银行应用程序上查看一些交易,totalAV 花了 39.00 a 28.00 另一个 28 和 39,然后停止并在 20 分钟后再次尝试另一个 39 和 28,我的银行拒绝并向我发送一条紧急消息,如果不是我的话,请联系欺诈,不,这不是他们在做什么,在我没有订阅他们的情况下再次尝试我这样做了,如果他们拒绝退款给我,欺诈团队会联系他们,希望我能得到退款,但要小心这家公司,它是一家合法公司,但却是一个抢劫诈骗者。

Reply from TotalAV2026-07-31

Hello Clare, We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing. To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot Please ensure when completing the form that you copy and paste your review to help us with the investigation. Kind regards, TotalAV Customer Care Team

你们就是一群骗子

你们就是一群骗子。为什么你会提供你出色的产品,却不能提供“取消订阅”来消除你兜售的牛市。在任何情况下我都不会同意你的欺诈性报价。祝你好运,吸引一些毫无戒心的傻瓜。

Reply from TotalAV2026-07-31

Hello Arnold, We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing. To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot Please ensure when completing the form that you copy and paste your review to help us with the investigation. Kind regards, TotalAV Customer Care Team

这是最糟糕和最糟糕的……

这是我遇到过的最糟糕、最糟糕的公司,我不断收到令人烦恼的电子邮件和广告。电子邮件会阻止您将其放入垃圾箱,最糟糕的是您无法删除它们。 你们是我使用电脑五十年来所认识的最肮脏的猪。如果你的公司有什么合适的机会给我加薪的话。

Reply from TotalAV2026-07-31

Hello JOHN, We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing. To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot Please ensure when completing the form that you copy and paste your review to help us with the investigation. Kind regards, TotalAV Customer Care Team

C
Charles Bivens · 4 reviews · Experienced 2026-07-27 ·

It's promoted as FREE

My experience with TotalAV has been highly disappointing due to misleading advertising practices. The service is heavily promoted as "free," yet this claim is inaccurate. The 7-day trial period is not placed front and center. After signing up, I then received a notification regarding a "7-day free trial," which automatically converts into a paid subscription. None of the primary advertisements I encountered mentioned this trial period or the subsequent billing cycle; they simply labeled the service as "Free." When trusting a company with cybersecurity and the privacy of my personal data, transparency is essential. I find it ironic that a company marketed to protect users from "hidden" online threats utilizes such opaque and deceptive marketing tactics. Potential customers should be aware that the advertised "free" service is merely a short trial that leads to an unsolicited subscription. I encourage others to consider whether this lack of transparency aligns with the level of trust required for a security provider.

Reply from TotalAV2026-07-29

Hi Charles, Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information. We would like to inform you that our company offers a 7-day trial for our services. This trial period allows our customers to experience the benefits of our services before committing to a paid subscription. During the trial period, customers have full access to all the features and benefits available to paid users. Once the trial ends, the subscription will automatically continue as a paid plan, unless the services are cancelled, ensuring uninterrupted access to the full range of benefits our service provides. We would like to remind you that when you signed up for our services, you agreed to the terms and conditions including information about the trial period and the terms of our paid subscription. Kind regards, TotalAV Customer Care Team

T
T Slack · 14 reviews · Verified · Experienced 2026-07-29 ·

your being looked after

great it cuts in on bad emails etc

D
Dermot · 4 reviews · Verified · Experienced 2026-06-15 ·

User friendly software

The software is easy to use, i,e, very user friendly. Loads quickly, not a memory hog!

W
Wally · 2 reviews · Verified · Experienced 2026-07-29 ·

I was confused at first

I was confused at first, then I followed the steps and got it done to my saetisfaction.

D
Donald Newis · 21 reviews · Verified · Experienced 2026-07-29 ·

SEEMS EXCELLENT AND EFFECTIVE...TIME…

SEEMS EXCELLENT AND EFFECTIVE...TIME WILL TELL OK SO FAR SO GOOD

G
Girum Nuri · 1 review · Verified · Experienced 2026-07-29 ·

Excellent Anti-virus

C
Customer · 1 review · Verified · Experienced 2026-07-29 ·

Facile a insstaller

B
Barbara Harcharik · 1 review · Verified · Experienced 2026-07-29 ·

review

ease in installing

C
Customer · 1 review · Verified · Experienced 2026-07-29 ·

Excellent pricing with capable…

Excellent pricing with capable protection

C
Christopher Butler · 2 reviews · Verified · Experienced 2026-07-29 ·

User experience Service Product

Good experience thus far

T
Tammy Hicks · 1 review · Verified · Experienced 2026-07-29 ·

I like it

I like the movies