Transamerica (transamerica.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 78% of negative reviews. Last updated 2026-08-10.
A great organization with professional and knowledgeable staff. I am grateful for their ability to provide my needs. Every encounter has been great. I recommend Transamerica to others always. Thank you for your service. One of the best choices I made when joining this community
Reply from Transamerica2026-07-23
This is wonderful feedback - thank you for sharing
I called to make a transition. It was done very expeditiously but it was not direct deposited like I requested. Apparently, they did not receive my voided check and I had to wait for it via mail. When I called back to inquire about my direct deposit, that’s when I was informed. Overall, I was completely satisfied.
I have been paying a loan by mail. Recently one was returned undeliverable by post office supposedly wrong P O Box. I called to find out why. Representative was very patient with me because I did not make myself clear about the loan. He thought it was the monthly payment for the life insurance. Once I realized my error of complaint, I apologized and he said the P O Box was correct. I recent it and had no problem for the next two payments sent. They went through with reasonable time.