Traveljunctionus (traveljunctionus.com) has a 2.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 55% give 1 star; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
P
Philip Betts · 4 reviews · Experienced 2025-03-08 ·
★★★★★
The level of customer service was first class
The level of customer service was excellent, I felt confident throughout the whole booking process and the way they dealt with everything.
Reply from Traveljunctionus2025-03-12
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
A
Ash · 8 reviews · Experienced 2025-02-28 ·
★★★★★
First time booking
First time booking. Most competitive price. Trouble free booking via website.
Reply from Traveljunctionus2025-03-07
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
SCAM!!! Be careful! The lure you with the low prices but then change it and make it look it is the airline fault. They won’t cancel so don’t buy with them. They can’t make you pay for something you have not agreed yet. So don’t sign or confirm anything on the phone or email. If a credit card is used lock it immediately.
Reply from Traveljunctionus2025-02-25
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
E
Edwin Cee · 6 reviews · Experienced 2025-02-18 ·
★★★★★
I booked at this website
I booked at this website, aiming to have a cheaper flight, unfortunately. I received an email from customer service without the link of my reservation. I argued with the customer service to send me the email back, with the confirmation. She wants to charged me with a $150 voluntary cancellation fee payment link as I made a cheap reservation, first my ticket was not confirmed, second she's asking me to pay more money and that they will allow you to book a more expensive ticket. How can I get charged without receiving back my confirmation, she did not want to re send my confirmation to my email.
Reply from Traveljunctionus2025-02-19
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
D
Donald Paulsen Jr · 1 review · Experienced 2025-02-08 ·
★★★★★
COMPLETE SCAM...I cant believe Trust…
COMPLETE SCAM...I cant believe Trust Pilot is posting this garbage. Classic bait and switch. Booked a flight from LAS to ORD with them, for $96 bucks. Less than 5 minutes later, was called to say that flight was booked full but they could get me on it for $229. I went direct with the airlines and found it for $115 with 66 seats still available, while I was on the phone with them. "James" informed me the reservation was non refundable but he checked with his "team" and they could now do it for $195. Received at least 5 more calls from two different numbers from "Fedora" and "James". In checking further with his "team" James could now do tickets for $165. Early the next morning, I get more texts from "Fedora" demanding a call. Credit card has not been charged to this point but I am keeping a watchful eye. STAY AWAY! You clowns know who I am...don't play the game...I just did'nt pull James or Fedora outta my rear-end...332-203-0153 and 332-282-6911..must have pulled those numbers out of my rear end as well....Why is every complaint the same?
Reply from Traveljunctionus2025-02-12
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
B
Barry · 2 reviews · Experienced 2025-02-03 ·
★★★★★
this is a scam!!!!!!!!!!
this is a scam!!!!!!!!!!
after you booked, they will call you to inform you that particular flight is no longer available, you have to pay a higher price. a bunch of crooks
Reply from Traveljunctionus2025-02-04
Dear Barry,
We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. The information you are providing to us is invalid and writing multiple reviews will not help you to get your refund, because you never booked your flights with us.
Hence, it would be great if you could just take a couple of minutes for us and provide us with your Traveljunction's booking reference begin with XP, It will help us quickly find out about your reservation and resolve it.
We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
D
Daniel Ozono · 13 reviews · Experienced 2025-02-03 ·
★★★★★
Customer service agent
Customer service agent , solved my issues with ease and gave me great advise. I truly appreciated the service.
Reply from Traveljunctionus2025-02-03
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
R
Ron · 1 review · Experienced 2025-01-29 ·
★★★★★
Do not book with Travel Junction Online Travel…
Do not book with this Online Travel Agency! I repeat do not book with this Online Travel Agency! They are a SCAM.. Immediately after you make a reservation they will call and say the price went up.. Like double... Then they say you cannot cancel and they will search for other flights for you. Less than 8 hours of my booking they say the airline didn't accept it bcs they are now booked. I looked on the other websites and those flights are still available. I locked my Credit Card after seeing they haven't charged it yet which they can't bcs they can't confirm my flights. Not a good expericence and feeling... not worth it!
Reply from Traveljunctionus2025-01-30
Dear Ron,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never charged, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
R
Ravi Lubana · 12 reviews · Experienced 2025-01-04 ·
★★★★★
Nice customer service
Reply from Traveljunctionus2025-01-04
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
T
Tim Tillotson · 4 reviews · Experienced 2024-11-07 ·
★★★★★
Refund
Hi Tim Tillotson here. I’m still waiting for my $837. I sent you in previous text all the info that is required. Look forward to seeing my refund soon. Thanks.
Please gov me your email and I will show you what I received from your agent. I gave you the reservation that was given to me. Monica Greenshaw is who initially took the reservation. It was a change of reservation, not a new one.
Reply from Traveljunctionus2024-12-16
Dear Tim,
We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. The information you are providing to us is invalid and writing multiple reviews will not help you to get your refund, because you never booked your flights with us.
Hence, it would be great if you could just take a couple of minutes for us and provide us with your Traveljunction's booking reference begin with XP, It will help us quickly find out about your reservation and resolve it.
We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
L
Lily · 3 reviews · Experienced 2024-12-10 ·
★★★★★
This travel website is a scam!
This travel website is a scam!
This travel website is a scam! DO NOT be cheated! I booked a ticket for $927.37 round trip from Houston to Shanghai and received the acknowledgement letter with reservation number, The next day I called and try to follow-up on the status of the booking. The agent Diana said she was not able to confirm the flight but gave me an option for a very expensive rate $1298.98 or $1495.98. I said if she cannot give the original price, please cancel my booking. But she said she cannot cancel it. This is a scam definitely! First they let you purchase their advertise price and then they will tell you we can't secure a ticket for that price so you will be stuck with them to buy a much expensive rate. Beware and avoid this website! TravelJunction is a scam!
Reply from Traveljunctionus2024-12-11
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I
Ivan L · 2 reviews · Experienced 2024-12-03 ·
★★★★★
SCAM
SCAM, I WILL TAKE THEM TO COURT, THEY PLAY WITH PEOPLE, AND MAKE US LOOSE TIME AND MONEY. THIS PEOPLE NEEDS STOP TO PLAY WITH OUR DREAMS. I ALMOST LOST MY DOCTOR APPOINTMENT IN BRAZIL.
Reply from Traveljunctionus2024-12-05
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
S
ShawCan · 2 reviews · Experienced 2024-12-04 ·
★★★★★
This travel website is a scam
This travel website is a scam. I booked a ticket for 966 round trip from Los Angeles to Cebu Philippines, The next day I called and try to follow-up on the status of the booking. The agent said they were not able to confirm the flight but already charged my card for the 966 dollars. The agent gave an option for a very expensive rate with the same itineray of 1700+ and another 1600+ the agent is saying he is giving me a discount. A discount for what? He said with the price he is taking a lose. No No... I am taking a loss, for that 966 dollars that they charged and now they wont give me a refund. The agent even said you can write a review or block your card but your money is stuck with us there is nothing you can do about it. This is a scam defenitely first they let you purchase their advertise price and then they will tell you we can't secure a ticket for that price so you will be stuck with them to buy a much expensive rate. Beware and avoid this website. TravelJunction is a scam.
Reply from Traveljunctionus2024-12-05
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
T
Tim Tillotson · 1 review · Experienced 2024-11-06 ·
★★★★★
They won't send my refund as promised.
I have had a terrible experiance when I canceled my cruise. At first they said they would send a refund and even sent me the info that they did. That was one months ago. Still owed $837. They continue to delay and I have sent them reciepts of transactions knowing that they have them on there computer, I will not go away. Charles could fix this just by sending me my refund.
Reply from Traveljunctionus2024-12-04
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
M
Mia Elliott · 1 review · Experienced 2024-11-29 ·
★★★★★
scam scam scam
Reply from Traveljunctionus2024-11-29
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
This site is scam, they will bait-and-switch practices, such as offering tickets at a low price but later demanding additional payments and imposing unexpected cancellation fees. Edited based on your response below.
Reservation Number XP668695 You booked a flight round trip to Athens for $766.18. And within 10 min your agent called telling me the flight is sold out and you wanted to sell me the same flight for almost double the price $1437.66 and that I will be charged cancelation fee if I choose not to upgrade. Your organization knows very well how you conduct your business, so please don't sugar coat me with your cliche answer below. You wasted my time, made me cancel my credit card, aggravated me, and took all my personal information. Your travel agency should not exist, sooner or later authorities will catch up with you, Or you will be facing a major class action lawsuit hopefully soon.
Reply from Traveljunctionus2024-11-16
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
J
JPM · 4 reviews · Experienced 2024-11-05 ·
★★★★★
BEWARE- Bait and switch
BEWARE- Bait and switch. The company is based in the UK. The common cost of a round trip flight from Los Angeles to Bangkok is $1000. I found flights on Traveljunctionus.com for $376. Of course when I call the find out when I get confirmation, the price changes to $900. They say the seats are not available. While I am on the phone I recreate the flight and it IS available. They tell me it takes 24 hrs to update. Right, in an industry that changes by the minute. Don't waste your time.
Regarding the reply from the agent. This is just more lies. I called these guys back 4 times and spoke with a supervisor. All of them had the same approach which was to ignore the booking and try to triple to cost, even though I could find the same low fare on their site again and again. It is all just a bait-and-switch con.
Reply from Traveljunctionus2024-11-08
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you of resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
P
Paolo Marco Mapula · 1 review · Experienced 2024-11-03 ·
★★★★★
Classic "Bait and Switch" scam
Classic "Bait and Switch" scam. Booked for a roundtrip ticket for $830, two hours later I get a call from their representative who tells me that my return flight was already fully booked and that I would have to pay an additional $900 for the plane fare. It was more than a hundred percent increase from what I originally agreed to pay for. But they said that if I cancel I would have to pay a $200 cancellation fee.
They will not give you what you signed up for. Buyer Beware.
Update: Reply to the message below
My name is spelled out already.
Reply from Traveljunctionus2024-11-06
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you of resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
O
O Durojaye · 20 reviews · Experienced 2024-10-19 ·
★★★★★
Good speaking to the agent
Reply from Traveljunctionus2024-10-19
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
T
T hergenhan · 1 review · Experienced 2024-10-15 ·
★★★★★
Not a trusted site
Not a trusted site. They show cheap fares for you to book but once you book the call you back with a new price that is double what you first saw. You can't cancel because nothing is cancellable. DON'T BOOK WITH THEM
Reply from Traveljunctionus2024-10-15
Dear Passenger,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We hope that you understand that fares are dynamic in nature and can be changed at any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expire, then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again, apologize for any inconvenience. We will wait for your reply, and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
