Traveljunctionus (traveljunctionus.com) has a 2.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 55% give 1 star; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
THESE PEOPLE ARE A SCAM!! BOOKED MY FLIGHT AND HAD TO CALL THEM TO GET THE CONFIRMATION JUST FOR THEM TO TELL ME IT IS GOING TO BE $500 MORE THAN THEY ORIGINALLY CHARGED ME. THE MAN WAS SO RUDE AND CARELY SPOKE ANY ENGLISH AND TOLD ME TO GET OVER IT AND CALL MY BANK TO FILE FRAUD IF I WANTED AND THEN HUNG UP ON ME!!! WORST EXPERIENCE AND STAY FAR FAR AWAY FROM THIS COMPANY!!!!!!
Reply from Traveljunctionus2024-08-16
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
W
William Maro · 1 review · Experienced 2024-08-10 ·
★★★★★
Simple to use
Reply from Traveljunctionus2024-08-12
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
My trip was a joke with Travel junction Not a very reputable company to use for any travel trips and I did regret booking with them, stay far away from Travel junction. TJ book my tickets the day of my departure and return, and they also notify me the confirmation numbers hours before the day of each flight. A piece of advice DO NOT USE THEM. They are the worst company and very dishonest bottom line.
Reply from Traveljunctionus2024-08-12
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
c
customers · 1 review · Experienced 2024-08-07 ·
★★★★★
It was easy to book the tickets and…
It was easy to book the tickets and very understandable.
Reply from Traveljunctionus2024-08-08
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
A
A A · 3 reviews · Experienced 2024-07-29 ·
★★★★★
Scam , run away
Wouldn't recommend. Booked a round trip flight online for 560$. After calling in to confirm my info, I was told that they Booked my departing flight. But my returning flight had no availability, unless I upgrad. The new price is 1200$. They refused to cancel my departing flight. I booked both fligh together for a reason and going through the dispute now with my bank.
If it sounds too good to be true, it is too good to be true.
Reference # XP635272
Reply from Traveljunctionus2024-08-01
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
c
customer · 2 reviews · Experienced 2024-08-01 ·
★★★★★
I’m happy with price
Reply from Traveljunctionus2024-08-02
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
c
customer · 2 reviews · Experienced 2024-07-26 ·
★★★★★
HORRIBLE EXPERIENCE
HORRIBLE EXPERIENCE. Avoid using them at all cost. Definitely not worth the hassle just to save a few bucks.
I booked my tickets but never got my confirmation until days later after continuing to follow up. They charged me right away and didn’t give me my ticket. I called them and they put me on hold for 2HOURS while claiming that it’ll only take them a couple of minutes to pull up my booking details. I will NEVER use the company again. I wish I never did. You’ve been warned.
Reply from Traveljunctionus2024-07-30
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
c
customer · 3 reviews · Experienced 2024-05-24 ·
★★★★★
misleading and seems to be a classic bait-and-switch tactic
I am writing to express my dissatisfaction with the recent experience I had with your company. On 5/24/2024, I reserved three tickets (Reference Number XP615333) for a flight that was advertised at a certain price on your website. Shortly after, I received a call from your representative who informed me that the tickets were no longer available at the advertised price and that the only option would be to pay an additional $300 per passenger, totaling an extra $900.
I requested to cancel my reservation immediately upon hearing this, as the price was beyond my budget. However, I was informed that canceling the reservation would incur a charge of $125 per passenger, amounting to $375, even though I had not yet received the tickets.
This practice is misleading and seems to be a classic bait-and-switch tactic. To add to my frustration, I was able to book the same flight at the originally advertised price through another agent within minutes of canceling with your company.
I request a full refund of the $375 cancellation fee as I feel it was unfairly imposed under deceptive circumstances. Unfortunately, I did not hear back from Traveljunctionus. I strongly advise against purchasing tickets from them.
Reply from Traveljunctionus2024-07-17
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
s
shinnaun · 2 reviews · Experienced 2024-07-15 ·
★★★★★
This is a bait and switch company
This is a bait and switch company. I just bought a ticket for my wife and later said that they can't honor that price anymore. Advertise price was $599 and went up to $999. I have to pay a $125 cancellation fee if I wanted to cancel it.
Reply from Traveljunctionus2024-07-16
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
SCAM Bait and switch. They called after five minutes of order going thru claiming they can't honor the price and demanded an extra $400.00, then when I said no, they wanted to make it a one way instead of round trip. Then they wanted to charge for cancellation wanting to get me to say the words. They are scammer crooks.
Any review that says it went smooth is false, my aunt just had the same experience.
Reply from Traveljunctionus2024-07-16
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
h
hany mesiha · 1 review · Experienced 2024-07-10 ·
★★★★★
scam ,fake prices fare website
fake ,scam website its nightmare dont book the price will be change and they will ask you more money to buy another ticket or another dates or take cancellation fee 200$ be aware dont loose money or your time with this website stay away its fake prices of the tickets they will tell you the price offer is no longer avaliabe
Reply from Traveljunctionus2024-07-16
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
L
Linh Ta · 1 review · Experienced 2024-06-29 ·
★★★★★
Scammers.😡😡😡😡😡
Reply from Traveljunctionus2024-06-29
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
M
MR G DAVIES-COLE · 10 reviews · Experienced 2024-06-27 ·
★★★★★
Nice talking to the agent
Reply from Traveljunctionus2024-06-27
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
M
Muhammad Saeed · 13 reviews · Experienced 2024-06-26 ·
★★★★★
First time using
First time using, definitely going to use it again, Great service, prompt response excellent service by Sam miller
Reply from Traveljunctionus2024-06-26
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Was lovely talking to the agent. Great service with everything
Reply from Traveljunctionus2024-06-25
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Happy with prices
Brilliant service agent samiller very helpful
Reply from Traveljunctionus2024-06-25
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I booked three international tickets and wanted to cancel right away I called them and I was told there will be $65 cancellation fee per ticket. when I told them about the free cancellation if occurred within 24 hours and that even the tickets were not issued yet meaning there was no confirmation from the airlines with PNRs they said the fees will apply no matter what. highly not recommended website.
Reply from Traveljunctionus2024-06-25
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
