Traveljunctionus (traveljunctionus.com) has a 2.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 55% give 1 star; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
D
Danna · 2 reviews · Experienced 2024-10-13 ·
★★★★★
Please BEWARE--Nothing Trustworthy Here
Please BEWARE. This is an absolute scam! We purchased two tickets in good faith, saw e-tickets pop up, received two or three phone calls telling us that our price would not stick...but it had in fact nearly doubled, and that we would need to pay $1900 total for two tickets rather than the $1100 quoted. In order to "cancel" according to their "policy," we had to "authorize" $300 as a fee. Better that, learned the hard way, than the total with no assurance of a ticket or flight. Justice will come.
P.S. Notice the grammatical errors and verbiage...as well as the obvious hidden intent.
"Dear customer,
Your reservation has been Cancelled the soft charge will not reflect in your card
Only you will see the cancellation fee for both of the Passengers $300 USD"
Reply from Traveljunctionus2024-10-14
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
S
SUNIL · 1 review · Experienced 2024-10-05 ·
★★★★★
Fraud website
Fraud website
Never received the tickets after getting charges.
Reply from Traveljunctionus2024-10-07
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
P
Paul Caro · 1 review · Experienced 2024-10-04 ·
★★★★★
Careful this traveljunctionus.com is…
Careful this traveljunctionus.com is fake, don't give any card information
Reply from Traveljunctionus2024-10-05
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
### Review: Beware of Scammers
I recently had a very disappointing experience with traveljunctionus that I feel compelled to share. At first, they advertised incredibly low fares that seemed too good to be true. After booking, I received an acknowledgment email, which gave me a sense of relief and excitement for my upcoming trip.
However, the joy quickly turned to frustration when I discovered that the airline had no record of my booking. When I reached out to the agency for clarification, they informed me that it was a "lottery fare." Essentially, this meant that the fare was not guaranteed, and if I wanted a legitimate booking, I’d have to pay extra. If I didn’t want to pay more, I could cancel, but I’d face cancellation charges.
This experience felt like being trapped in a scam. They lure you in with low prices, only to hit you with hidden fees and charges. I strongly advise anyone considering this agency to think twice. It’s not worth the hassle or the risk of losing your hard-earned money. Stick with reputable companies that value customer trust and transparency. Also you have to on constant watch now for credit card transactions as they have all your details. They should be banned.
Reply from Traveljunctionus2024-10-01
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. We haven't done any scams. We would like to bring this to your knowledge that fares are dynamic in nature and can be changed at any time by the airline. Fares, offers, and rules are subject to change without notice.
All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expire, then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me if you require further assistance. Our service team will ensure that your query will be resolved on high priority.
Once again, apologize for any inconvenience. We will wait for your reply, and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
A
Amit · 1 review · Experienced 2024-09-25 ·
★★★★★
FRAUD FRAUD FRAUD
BEWARE BEWARE! These guys are running a FRAUD website big time. Don't fall into trap of extremely low fares published on their website, it's just to trick the customer. I got into their trap and now repenting big big time. All of my credit card, date of birth, home address information is sitting with them which I suspect they can now sell to FRAUDSTERS.
BEWARE !!
Reply from Traveljunctionus2024-09-26
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
m
mung pi · 1 review · Experienced 2024-09-21 ·
★★★★★
Traveljuctionus is a group of…
Traveljuctionus is a group of professional scammers. They are not under the US Department of Transportation. They deceived customers by offering fake promotions. They will take all your money. Be alert!
The authorities should shut them down and put them behind bars. They know how to counterattack of cheated customers' reviews. Horrible scammers!
Reply from Traveljunctionus2024-09-24
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
does not even deserve one star.
please stay away from this company.
Reply from Traveljunctionus2024-09-23
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
M
Me · 5 reviews · Experienced 2024-09-18 ·
★★★★★
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY! I purchased a round trip flight for a set rate. They later called me to say I owed them twice as much for the flight and then WOULD NOT RETURN MONEY WHEN I DIDN"T ACCEPT! THIS IS A SCAM COMPANY! Their off-shore customer service person was not helpful, didn't care and hardly spoke english. Terrible experience!
Reply from Traveljunctionus2024-09-18
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
c
customer · 3 reviews · Experienced 2024-09-18 ·
★★★★★
Nice talking to the customer agent
Reply from Traveljunctionus2024-09-19
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
J
Jana · 1 review · Experienced 2024-09-16 ·
★★★★★
What should I say... never again!
What should I say... Flight was shown for 112Dollar, I got and acknowledgement and they charged for it. Then they called and say that the flight is 2x in price, no other option - for this money I dont want to have it. No way to get my money back, they blackmail me to pay more then they showed and acknowledge. Would never ever book here again, be carefully to spent money!
Reply from Traveljunctionus2024-09-17
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
R
ROUHIYEH · 1 review · Experienced 2024-08-14 ·
★★★★★
I more kind of Spam, ask more money after sending booking conformation
I more kind of Spam, they offered the flight ticket on one price and charged the card. Call us back in 30 mins and ask for $150 more for same flight. On request didn't gave us refund of the original flight booking. I end up in paying $150 more and wasted 3 hrs with agent. Its Spam stay away.
Reply from Traveljunctionus2024-09-12
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
A
April · 5 reviews · Experienced 2024-09-08 ·
★★★★★
I recieved the e ticket but I still…
I recieved the e ticket but I still have to pay for the seats, so my service is incomplete. If I am charged $256 for you to book something i could have booked myself and I could have saved another $150, I was scammed.
Reply from Traveljunctionus2024-09-09
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
M
Marwa · 2 reviews · Experienced 2024-09-02 ·
★★★★★
I received my e ticket
Reply from Traveljunctionus2024-09-02
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
T
Tiara Ross · 1 review · Experienced 2024-08-30 ·
★★★★★
This Agency is a Scam! Bait and Switch!
This agency is a scam! I booked for one itinerary and pricing that was better than anything else I found online. I was then later called moments after booking saying that it wasn't available. I was made to pay more than $120 over the EXACT same flight itinerary I could have booked myself! It was a bait and switch! Canceling would have costed me $150! I will NEVER book with this company again!
Reply from Traveljunctionus2024-09-02
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
A
Adrian m galvin · 6 reviews · Experienced 2024-08-28 ·
★★★★★
I'll use again
I'll use again , Sam was helpful
Reply from Traveljunctionus2024-08-28
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I
Isa Suazo · 1 review · Experienced 2024-08-27 ·
★★★★★
ESTAFADORES
ESTAFADORES, Roban, no contraten con ellos.
Reply from Traveljunctionus2024-08-30
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
J
Jamey Lowe · 2 reviews · Experienced 2024-08-25 ·
★★★★★
scam
They sold me a round trip ticket only to find out the 2nd leg was not available and it was going to be another $250/person
Booking #HP642332
Reply from Traveljunctionus2024-08-27
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
c
customer · 3 reviews · Experienced 2024-08-14 ·
★★★★★
Very helpful
Very helpful. Quick response and cheap flights
Reply from Traveljunctionus2024-08-16
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
