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Travel & Vacation

Travelo1

102 reviews

3.0102 reviews
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About Travelo1

Data updated
Website
travelo1.com
Category
Travel & Vacation
Location
United States · JERICHO,NEW YORK
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/49)
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Is Travelo1 legit?

Travelo1 (travelo1.com) has a 3.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 48% give 1 star; The business has not yet replied to negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jorge Duarte · 1 review · Experienced 2026-08-01 ·

The service was great 👍 thank you.

N
Nicola Graham · 1 review · Experienced 2026-08-06 ·

My agent Henry was very efficient

My agent Henry was very efficient, patient and very helpful throughout the whole process. I would highly recommend him.

E
Eileen · 1 review · Experienced 2026-08-02 ·

Henry was outstanding

Henry was outstanding. Very thorough and professional

m
michaeljnyc · 1 review · Experienced 2026-08-03 ·

Henry was very efficient

Henry was very efficient and knowledgeable and answered all my questions. Good experience.

j
jr · 5 reviews · Experienced 2026-07-31 ·

I worked with Henry on my most recent…

I worked with Henry on my most recent trip and he was great in getting the best available rate for me and my family while at the same time obtaining the exact itinerary with direct flights we required. Henry was great and I would recommend him to anyone.

O
Orlando · 1 review · Experienced 2026-07-31 ·

I appreciate the professionalism

I appreciate the professionalism, knowledge and being persistent from Henry to make sure I got what I was asking for. I appreciate the help and support and will recommend Henry to my friends. Orlando

R
Rashara McEver · 1 review · Experienced 2026-08-02 ·

Henry was very helpful and knowledgeable

j
jorge garcia · 1 review · Experienced 2026-07-29 ·

Henry very knowledgeable and very…

Henry very knowledgeable and very helpful

S
Sara Spink · 1 review · Experienced 2026-07-27 ·

Complete bait and switch

Complete bait and switch. Booked the exact flight I wanted. An hour later I got a call that I needed to pay $2,000 more to be able to have a personal item and a carry-on. That they couldn't offer me the flight for what I had selected as it was no longer available. Complete bullshit.

P
Paresh Mehta · 1 review · Experienced 2026-07-20 ·

Henri from support helped me to confirm…

Henri from support helped me to confirm my trip. It is smooth transaction.

K
Kristooher · 1 review · Experienced 2026-07-18 ·

Henri was very responsive and helpful

Henri was very responsive and helpful, he helped me find a last minute flight back from Aruba for my entire family, and the price was great. Booking number TG744161.

g
gus gnasco · 2 reviews · Experienced 2026-07-13 ·

Henry was a wonderful costumers service…

Henry was a wonderful costumers service and great travel agent who go up and down to found a nice deal and trust trip at my convenience. 💯 % the best.

H
Hector Cruz · 2 reviews · Experienced 2026-07-12 ·

This was a review from another user But the same thing happened to me word by word.

This was a review from another user. But the same thing happened to me exactly as he described it. Total scam. After booking, they contact you to inform that you that the airline can't confirm your ticket and you need to pay 3X the original price to get a confirmed seat. They'll offer to switch you to a different flight that is still much more expensive than booking with the airline directly. So you want a refund and they say the charge is non-refundable since your credit card has already been charged (which it hasn't), but the original airline will issue you a credit. What nonsense.

M
Mark · 4 reviews · Experienced 2026-07-02 ·

Total scam

Total scam. After booking, they contact you to inform that you that the airline can't confirm your ticket and you need to pay 3X the original price to get a confirmed seat. They'll offer to switch you to a different flight that is still much more expensive than booking with the airline directly. So you want a refund and they say the charge is non-refundable since your credit card has already been charged (which it hasn't), but the original airline will issue you a credit. What nonsense.

B
BEN BRAHIM · 2 reviews · Experienced 2026-07-09 ·

I had a very disappointing and scammed

I had a very disappointing experience with Travelo1. After booking my flight and paying, the process became stressful and unprofessional. They increased the price and say that I won’t be refunded. Communication was poor, and I felt misled about my booking. It was extremely difficult to get clear answers, and I was left worried about whether my ticket was even valid. I would not recommend booking through this company. Based on my experience, I believe travelers should be very cautious and consider booking directly with the airline or through a well-known, reputable travel agency to avoid unnecessary stress.

K
Klint Krenzke · 1 review · Experienced 2026-07-09 ·

Travelo1 are Bait and switch scammers…

Travelo1 are Bait and switch scammers from India, can't understand anyone in the bunch, they tried to get me to pay an additional 1000 for an upgrade, derka! derka! I shut my card off!! Trust not Trustpilot sponsored.

k
karan partap rudra · 1 review · Experienced 2026-07-02 ·

I had a very disappointing experience…

I had a very disappointing experience with this website. The price I was quoted was different from what I ended up paying, which felt misleading. They also assured me that our seats would be together, but when we checked in, we were seated separately. On top of that, they told me a carry-on bag was included in my booking, but I found out it wasn't, and I had to pay extra. Overall, the information they provided was inaccurate, and I feel they made promises just to secure the booking. I would not recommend using this website and will not book through them again.

A
Ammar Qaqa · 1 review · Experienced 2026-06-27 ·

A very kind person henry !!

H
Harpreet Kaur · 4 reviews · Experienced 2026-06-11 ·

I have great experience

I have great experience. I had a some issues to book a ticket but Henry helped me and solved my issues. He has a great experience . Thankyou

S
SONAK TOYOTA · 3 reviews · Experienced 2026-06-14 ·

IT IS A SCAM COMPANY.ONCE YOU BOOK THE…

IT IS A SCAM COMPANY.ONCE YOU BOOK THE TICKET THEY START CALLING YOU TO UPGRADE THE AIRLINE ELSE YOU WILL LOOSE YOUR MONEY.