Richard Brown was very helpful in…
Richard Brown was very helpful in getting my flight organized. Bravo
About Travoport
Data updated- Website
- travoport.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 141 reviews
- Replies to negative
- 0% (0/59)
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About this business
Travoport is a well-known travel website for delivering excellent airline tickets at low prices. Travoport offers several appealing flight ticket ranges as well as a large platform for selecting a low-cost flight ticket.Faredomain.com can help you plan an inexpensive international or domestic trip. Travoport has digitally linked its connections with many other websites in order to check and present its clients with a cost-effective travel journey.
Written by the business, not verified by us.Is Travoport legit?
Travoport (travoport.com) has a 3.6 out of 5 rating on OK.one, based on 186 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, patient, and polite during phone calls and reservations. Many people appreciate how support agents take their time to explain flight details clearly and assist with boarding passes without any hassle. Some reviewers were not happy with unexpected price increases that occurred after they received their initial booking confirmation. A few customers also noted being asked to pay extra money or facing unexpected issues regarding their flight reservations. Others mentioned that going direct through airlines might be cheaper after factoring in all extra service fees.
Auto-generated from all reviews of this business. For reference only.What people say
Bait and switch is illegal
Please read this! This is a scam. They asked triple the price! 1299 for 2 tickets round trip. They then told me that canceling doesn’t do anything and the reservation of $400 is non refundable. That’s not how that works and this is bait and switch. It is illegal. I told them to cancel and that I would record the call. I asked for proof of purchase of the tickets. They said they didn’t have it and wouldn’t since I canceled but they would still charge me. Getting this statement proves fraud on their part as they are not supplying what they promised. I will be watching my card to make sure I don’t get charged and cancel the fraudulent charges. Do not get intimidated, their job in this fraud is to scare you and blame you. Just keep requesting it and notify them that you will not accept any charges on your card. Just remember it’s not your fault and forgive yourself. Bad people do this for a living. I am submitting fraud paper work and ask that everyone who has issues does as well. This business should be shut down.
Everything was wonderful
Everything was wonderful, with the help of Abeline Rose everything was perfect definitely recommend
Asher Jones
Asher Jones Very helpful
Asher is very knowledgeable and he…
Asher is very knowledgeable and he addressed all of my questions and concerns.
Not a good experience with Rep and company
Not a good experience with the rep, not helpful at all. after i paid I was told there were no more seats available and for a upgrade I could be put on a similar flight, I expressed that i arranged the flight around my work schedule but that didn't matter what was told to me was my only option, when i mentioned refund since it's only been 45mins into the booking she laughed, very unprofessional reps, do yourself a favor and stay away from this site, id rather pay more than deal with a 3rd operation like TRAVOPORT, REAL TALK !!!!!!!!
Customer service was excellent
Customer service was very friendly and very helpful. She did everything I needed done. Very nice. Riley James was very friendly and explained everything so that I would understand it. Great job.
Riley was extremely helpful in helping…
Riley was extremely helpful in helping me find the information I needed for a Southwest flight. She repeated the directions several times until I found out what and where I'm supposed to be, on the right flight!!Thank you, Riley
Riley solves confirmation number.
Riley was very helpful in walking me through the process of finding my confirmation number on American Airlines. Thanks again to Riley. John Foster
Riley was very helpful
Riley was very helpful, patient, & understanding. I was booking a last minute flight and she made all the complications go very smoothly. I appreciate her & her help. ❤️
Riley thank you
Sam was FANTASTIC
Sam was very nice. Speaking clearly and making sure things went thru an confirmed on both ends. Took allot of pressure off myself. Want to thank him for his attention to detail an care for his passenger.
Where to start
Where to start Rude representatives No problem resolution Bate and switch On hold for long periods of time Refused to reimburse I absolutely do not recommend using this service. Read reviews if you don’t believe mine They are on the list of fraudulent services Use employee reviews to boost their incredibly low scores Please do yourself a favor and find a different sight. Literally any other sight
I booked a ticket online with them
I booked a ticket online with them, paid and received a confirmation number with them. I received a phone call while I was sleeping at 955 pm to confirm my ticket again. (Says nothing on their website about confirming twice) my ticket was cancelled and to rebook the following day I was being charged 96% more than my original amount I was already confirmed. When confronting about this policy all I was pointed to was *tickets are subject to change. Going direct with the airlines on their websites was cheaper after all of their fees. This business practice seems misleading at best.
They are a total scam and I spent an…
They are a total scam and I spent an entire day dealing with their dishonest ways of booking my flight. They quote a low price on the front page to draw you in and then after you receive your email stating Booking Successful. DON'T BELIEVE IT. They will call to say that they need to find you another flight for additional monies. I literally spent hours on this to try to get my $$ back. I will never us another business to purchase my airline tickets. I don't know how they are able to stay in business. They need to be investigated and shut down.
Riley was truly amazing and went above…
Riley was truly amazing and went above and beyond to make sure I was happy!
Very Bad Experience
Very Bad Experience – No Response A third party booked tickets for me through Travoport and sent me their confirmation. (Travoport: Your Flight Booking Confirmation (ID-EKF7QS) However, when I checked with the airline, the booking was not confirmed. I contacted Travoport directly through their official email (via travoport.com) but never received any reply. This shows a complete lack of reliability and customer support. I cannot trust this company and I strongly advise others to avoid them.
This was attempted FRAUD
This was attempted FRAUD. For starters, after paying for a flight to Jacksonville, I was expecting my tickets in an email. 14 hours later a guy name "Paul" called me and went over a host of restrictions. Red flad #1 "Paul" had a very Indian accent. I asked if this was a call center in India, he said not he was based in Miami. I felt in my gut it was BS. I told Paul to transfer me to a supervisor. He did...he sent me to "Michael" who also had a heavy Indian accent. He went on the say the section of the airline is sold out and they could offer me a guaranteed flight for an additional $92.00. I asked him how many times do you play this game , this scam. He laughed and said no. It was only when I threatened to call the Airline, FAA and Bettter Business Bureau and the US Deparment of Transportation did they place me on hold... only to come back 60 seconds later to say "they submitted a request for a full refund" These people are immoral and fradulent. I told how disgusting are you people, your mother and father raised you to be a grown up and you grew up to be a scam artist --- YOU ARE PATHETIC --- AVOID this company at all costs.
Rily James was without a doubt
Rily James was without a doubt, one of the wonderful experience, very professional, very polite and true her voice I could feel her passion for a good service, thank you very much.
Do not use
Do not use. Purchased tickets, and while I knew the tickets were nonrefundable, they changed times & actual airport. Said no seats were left on flight, even later flights, unless I pay 1st class. Bumped to budget airline & different airport. Can't believe I was stupid enough to trust. It's a scam.
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