Trinity Logistics

Thank you so much for the kind words! We’re thrilled to hear Russell Haas and Billy Baggerly delivered fast, reliable service at a fair price, and kept your receivers in the loop on pickups and deliveries. We’ll be sure to share your feedback with them and the Team. We appreciate your partnership and look forward to supporting your next shipment!

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. We’d like to look into this situation further and make sure your concerns are addressed properly. Could you please send additional details, such as the shipment ID and your USDOT number, to [email protected] Once we have that information, our Team can investigate and follow up with you directly.

Thank you so much for your kind words! We’re glad to hear Ethan and our Trinity team were able to respond quickly and support your business. Professional, timely service is what we strive for, and it’s wonderful to know we delivered that for you. We truly appreciate your feedback and look forward to assisting you again in the future!

Thank you so much for your thoughtful feedback! We’re thrilled to hear that Doug provided the knowledgeable, transparent service you described. He truly embodies the values we strive for at Trinity! We’ll be sure to share your kind words with him. We greatly appreciate your recommendation and look forward to many more opportunities to work together.

Thank you for sharing your experience! We’re so glad to hear that Nick was able to quickly help and support your business. We’ll be sure to pass along your kind words to him and the team.

Thank you for your kind words! We’re so glad to hear that our team’s responsiveness and flexibility met your needs. Providing dependable service that works on your timeline is exactly what we strive for every day.

Thanks so much for your feedback! We’re thrilled to hear you found it easy to get the information you needed. We work hard to make things clear and accessible, so it’s great to know it’s making a difference.

Thank you for the wonderful review! We’re so glad to hear you enjoyed our timely service, competitive pricing, and communication every step of the way. It means a lot to know we delivered the experience you deserve.

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered. What you described is not the level of service we aim to provide, and we understand how disruptive miscommunication and a lack of follow-up can be, especially when your driver is already en route. We take these concerns seriously and would appreciate the opportunity to investigate further. If you’re willing, please email us at [email protected] with your MC or USDOT number, the shipment number, and any additional information you can provide. This will help us look into the matter and address it internally to ensure accountability and improvement moving forward.

We're very sorry to hear about your frustrating experience and truly appreciate you bringing this to our attention. This definitely doesn’t reflect the level of service we strive to provide or the standard we hold ourselves to at Trinity Logistics. We’d like to look into this further and make it right. When you have a moment, please email us at [email protected] with your company name and any related details, such as the invoice number or names of those you spoke with. This will help us get the full picture and ensure the proper follow-up and resolution. Thank you again for your feedback. This helps us learn how we can do better!

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a helpful experience and that our Team has been able to offer the solutions you need. We truly appreciate your partnership and look forward to continuing to support your freight needs!

Thank you so much for the kind words! We're thrilled to hear that your shipping experience was easy and efficient. We'll be sure to pass along the kudos to Kelsi! We appreciate your recommendation and look forward to helping with your future shipments.

Hi Bonnie. We understand how frustrating this situation has been and we get it; losing valuable product in an unforeseen incident is distressing enough to begin with. We do truly regret the challenges surrounding your shipment and the lengthy process its been to resolve them. However, we strive to always handle incidents, such as this, with transparency and fairness. Since the accident, we’ve worked closely with all parties, including TForce and their legal team, to resolve this properly. Settlement is in the works and this should be resolved soon after your response to the claims department about the settlement details. If you have any further questions or would like to discuss next steps, please reach out to our Claims Team at [email protected]. We truly appreciate the opportunity to work toward a resolution.

Hi Dolf, I'm sorry to hear about your experience and appreciate you bringing this to our attention. At Trinity Logistics, we strive to provide exceptional service with every interaction, and your described experience sounds like we fell short on that aspect. We take your concerns seriously and would like the opportunity to look into this situation further and learn how we can improve. If you’re willing, please email the shipment number along with your USDOT or MC number to [email protected] so we can review the details and follow up with you directly. Thank you again for your feedback.

Hi Ted, I'm sorry to hear about the situation you experienced. This definitely doesn’t sound like the service we strive to provide and we’d like the opportunity to look into this for you. Could you email us more information, such as the shipment number, your USDOT, and who you spoke with, to [email protected], so we can look into making this right. Our apologies again for any inconveniences caused.

Thank you so much for your kind words! We're thrilled to hear our Team delivered the level of service we strive for. Providing outstanding customer support is something we take pride in, and it means a lot to know it made a difference. We truly appreciate your trust in Trinity!

Thank you for the great review!

Thank you so much for the great review! We're thrilled to hear your experience has been so amazing. I'll be sure to pass this "royal" title along to Doug (though he may never take off this imaginary crown now). 😂 Can't wait to work with you again!

Thank you for the great review!

Thank you so much for the kind words! We’re thrilled to hear everything went smoothly and that you felt supported every step of the way — that’s exactly the experience we aim to deliver. We truly appreciate your recommendation!