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Travel & Vacation

TripShock

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103 reviews

4.5103 reviews
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About TripShock

Data updated
Website
tripshock.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
70% (7/10)
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About this business

This website allows you to book activities and tours online.

Written by the business, not verified by us.

Is TripShock legit?

TripShock (tripshock.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 70% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Easy transition from online to real life.

Bought 2 tickets online for a sight-seeing tour in New Orleans, showed my cell phone to the clerk at the bus stop, he got my transaction id and printed the tickets in a matter of minutes. Fast, easy and cheaper.

Great service

The customer service I received was great. I changed my reservation after making it, and when I noticed I was charged for an extra person (4 instead of 3) I called back and received a new confirmation and adjusted price before I was even off the phone. Super helpful through the whole process. Would definitely use again.

Best dolphin watch ever

Crew were friendly, fed seagulls out of your hand. We were told this is not typical but we saw at least 20 plus Dolphins before we left the harbor and after a half hour. The captain to a vote to see if we should stay or go out. Most voted to go out. So he did didn't see any more. Couldn't be any more pleased with your site and the boat thanks john

Helpful customer service

We are traveling with 4 generations raging in age from 7 to 77. I asked several questions that would be of importance for the varied ages. The rep was patient and kind and even said call back if you have any more questions. The price was great with discounts for seniors and young children. Entertaining 7 people for an afternoon at such a reasonable rate is a treat! Thank you.

bait and switch

Why book and confirm my reservation if no space was available? I now have to call back to get a refund. And change my plans for the entire day.

Reply from TripShock2016-10-21

Suzanne, I'm sorry to hear that your confirmed booking could not be fulfilled. If the alternate time doesn't work, we'll get you a full refund. We are not in the business of 'bait and switch' and we want you to know that it wasn't our intention to push a time you don't want. We apologize for the inconvenience and thank you for using Tripshock. Regards, Greg

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