Truth Treatment Systems is pharmacist-formulated skin health without a prescription. Benjamin Knight Fuchs, R.Ph., registered pharmacist, cosmetic chemist, nutritionist and founder of Truth Treatment Systems has been compounding skin care prescriptioins for physicians and their patients for over 30 years. Ben's approach to skin health is based on simple truth: The same chemistry that heals the skin beautifies it!
Written by the business, not verified by us.
Is Truth Treatment Systems legit?
Truth Treatment Systems (truthtreatments.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-11.
I started using truth Treatment systems From a sample from my aesthetician with the omega 6 healing cream. I live in Colorado so my skin is always dry and I was using it in addition to my face cream. I signed up for their flash sales, which they have some awesome flash sales and from that I tried the trifecta. It was the first time I ever noticed my skin staying moisturized throughout the entire day. It is a bit oily, but I personally really like it. I also love the perfect dose spoon. I truly enjoy mixing the products together, It makes it an enjoyable routine. The customer service has been amazing and they were quick to replace a package that got stolen with no questions asked since I had the shipping protection.
Never received my product. Then when I contact you about it; I get tols I should have purchased mailing insurance. What in the world...I get packages weekly and never a problem receiving. Please see my communications and money back please!!!
Reply from Truth Treatment Systems2024-10-14
Hello Marisrla,
Thank you for your review. Unfortunately, inconveniences with shipping as lost, damaged, or stolen packages are very common. For this reason, we offer multiple shipping options and some of them include insurance. Please check the shipping Terms and Delivery of each service with our Customer Service. Our Customer Service will place the claim with the shipping agent if the insurance applies to the service you chose and they will refund accordingly. Since we noticed that the claiming process with the shipping agents is usually long, they do not always approve the claims and they don't usually refund the complete amount, we offer Power Shipping Protection. With Power Shipping Protection we can immediately solve the issue according to the Terms and Conditions of our site and you don't need to wait for the shipping agent's long claiming process.
I hope this information proves to be useful.
Thank you for choosing Truth
Truth Treatment Systems
Loved the products...it's just so expensive. I can't have it as my everyday routine because of the price. That is the reason I didn't do a 5 star. I know they are concentrated and of a great quality..I just will have to buy on sale.
Reply from Truth Treatment Systems2024-10-06
Hello Lisa,
Thank you for your review. Remember that when used as directed jars last many months resulting in lower costs per month. For example, a 30 ml jar of Truth Retinol Gel can last up to 12 months!
We think that's a fantastic deal for the gorgeous, healthy glow you'll experience! Remember we have monthly offers, special promotions for members only, discounted subscriptions, small sizes, and Afterpay (with 4-month interest-free installments).
We are working to help you experience the Truth!
Truth Treatment Systems
I asked some simple questions about your product. You sent a "Bot" reply stating you would get back to me. You never did. Therefore I will not use your company nor your products.
Reply from Truth Treatment Systems2024-10-04
Hello Robert,
Thank you for your review! We have already forwarded your message to our Customer Service to try to understand what happened with your question. In the meantime, I can assure you that we don't use automatic answering or AI to handle our Service. There is a team of professionals in charge of it. There is only a "Bot" that gathers some basic information if you reach out to us through social media, but then all messages are sent to our Customer Service Team.
Please reach out to them if you don't receive an answer soon, your message must have been lost before arriving to our system.
Thank you for your interest in Truth!
Truth Treatment Systems
I requested information on use of the product and no
one has gotten back to me.
Reply from Truth Treatment Systems2024-10-05
Hello Diana,
Thank you for your review. We contacted our Customer Service and they assure us that your question was answered on Sept 30th, 6.43pm. They will reach out to you again, please check your junk mail or send an email to [email protected] again from another email address.
Thank you for keeping in touch with Truth!
Truth Treatment Systems
I love every piece of this product line I have ever ordered. Customer service is great. I do wish the bottles were easier to read or marked differently so it’s easier to tell them apart as they all look so similar. I do like that the majority of them are in dark glass bottles. The rewards program is a little confusing at times and it’s easy to waste redeemed points if you’re not careful. That being said I’ve only redeemed points once so far. Overall, I LOVE THIS PRODUCT!!
Incredibly effective products!!! I saw results almost immediately with vitamin C serum and just a few drops go a long way. I will never go off this product. Also the customer service has answers, one of my bottles arrived defective and they immediately answered my email. They were professional, kind and delivered pretty much the same way their products do, FANTASTIC!!!! Thank you Truth Treatment System!!! :)
Truth Treatments is just that! Quality effective ingredients that are true to your skin and work wonders. Cant share enough how many times their products, specifically the Vita Mask and Healing Balm have saved my skin during the harshest of times <3
Truth treatments has me on hold for botox and fillers my skin has never look this good in years and at the age of 70 people do not believe me
I just need a filler for my thin lips but other then that truth treatments have saved me thousands of dollars for fillers and botox thanks for your help and great skin
The bottle is not squeezeable and the pump is broken so getting the product out is a struggle every single time I want to use it. It's expensive and I'm annoyed that I purchased it from you specifically for this reason.
Reply from Truth Treatment Systems2024-09-23
Hello Jennifer,
Thank you for your review. Have you contacted our Customer Service [email protected]? These new bottles include an "airless" mechanism that was specially chosen to offer you a better experience: perfect dosing, no dripping, ability to dose harder and softer consistencies, dosing of the entire content of the bottle with less residue left, and more hygienic because only the necessary dose is in contact with the environment.
However, if your experience with the bottle is not as we planned, our Customer Service will offer you a solution. We will forward this review too.
Thank you for trying Truth!
Truth Treatment Systems
Quality control isn’t the same. Less product. Different consistency. No great perks like before. Buy one get one!
Reply from Truth Treatment Systems2024-09-11
Dear Carla,
Thank you for taking the time to review Truth Treatments! We appreciate your feedback.
Truth Treatments are formulated with all-natural ingredients, and the final consistency of the product can vary slightly due to the nature of these raw materials. This variation in texture won't affect the product's effectiveness.
Regarding the product quantity, we understand concerns about bottle fullness. If you ever receive a bottle that doesn't contain the declared amount, please don't hesitate to contact our support team at [email protected]. It's important to note that some bottles may appear less full because they are designed with extra space to prevent spillage during filling and transport.
Thank you for choosing Truth!
Truth Treatment Systems