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Shopping & Fashion

tunefulhair.com

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280 reviews

3.9280 reviews
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About tunefulhair.com

Data updated
Website
tunefulhair.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
243 reviews
Replies to negative
95% (70/74)
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About this business

Tuneful, your affordable dream hair.30 Days Free Return Policy.

Written by the business, not verified by us.

Is tunefulhair.com legit?

tunefulhair.com (tunefulhair.com) has a 3.9 out of 5 rating on OK.one, based on 280 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 243 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Tuneful Hair Review

I tried a Tuneful Hair unit after seeing it all over TikTok, and it’s honestly better than I expected for the price. The hair came soft, full from root to tip, and with minimal shedding right out of the package. The lace was thin and melted pretty easily with just a little makeup and spray, so I didn’t spend hours customizing. It holds curls well and the density looks natural. Overall, if you want a glueless, beginner-friendly wig that looks good without a ton of work, Tuneful Hair is solid value. I’d order again, just in a longer length next time.

I ordered a wig on 3/31/26 and l never…

I ordered a wig on 3/31/26 and l never received a tracking number, I sent an email and they told me it will take 4-7days to make. It should have already been shipped out. They are so unprofessional and don’t even respond back right away. I have a hair appointment that I’m going to have to cancel.

Reply from tunefulhair.com2026-04-09

Hi,friend. We are so sorry for this shipping delay. Over 80% of our orders can be shipped out within 24 hours after check out. There are some customization wigs that take 3-5 working days to process. We are truly sorry for this inconvience.I didn't find your order by your user name,would you mind send me an email to [email protected] ?I will help you out ASAP.

AVOID THIS COMPANY. SCAMMERS.

This is the worst wig I have ever bought. I bought the “ 13x6 HD Transparent 613 Blonde Lace Frontal Wig” From Tuneful’s Aliexpress account. The reviews seemed honest and trustworthy, I even messaged the seller prior to let them know I would be ordering and doing an honest review. When I first received the wig it seemed OK. Like something I could work with, but seemed thin. So I bought extra 613 bundles from another company so I could add thickness, not ideal but that’s life. So the day comes where I need to tone the wig so I was it in a basin with purple shampoo. After that I realised the shedding was so so bad my hairbrush was ruined with mushy blonde hair. So I go ahead and dry it anyway… IMMEDIATELY starts matting and frizzing up. I try absolutely everything. I’m drying it as its pinned down to a mannequin head, I’m drying in sections with tension using a fine tooth comb. I’m using a blowdryer with a diffuser nosel, still frizzy. I then go over the wig again with a hot straightener in sections, still frizzy and looking like its melting. I’m heartbroken because I feel so scammed and I needed this wig for an event. I installed it in an updo last night thats how desperate I was, I slept with a silk bonnet on and the hair is absolutely horrible and ruined so I had to bin it. AVOID THESE SCAMMERS AVOID AVOID.

Reply from tunefulhair.com2026-04-06

Hi, friend. This is Bonnie from the Tuneful official website.I am so sorry for the hair issue you encountered from the AliExpress store.I have informed our Aliexpress department of your order, and they will contact you and help you solove the issue. The Tuneful official website is a different store from the Tuneful AliExpress store, and we sell different wigs. We also offer a 30-day no-reason free return policy. We hope you can give us another chance and try our wigs next time.

I am still waiting for my order to be…

I am still waiting for my order to be shipped, I emailed asking if it wasn’t shipped to please refund me, I wish I read the reviews before I order smh.

Reply from tunefulhair.com2026-03-17

Hi, friend. I just checked your order,you placed the order on last Friday, but the shipping company doesn't work on weekends, so we uploaded your shipping information on Monday. Now your package is in transit, you can receive it within this week.So sorry for this inconvience. Over 80% orders of our store can be shipped out within 24 hours,if you need any help,please send us an email to [email protected] or chat with us online.

I ordered my wig over a week ago and…

I ordered my wig over a week ago and still no confirmation number or wig!!! I’m getting married in 10 days & I need my wig asap!!! Won’t be ordering from here again!!!

Reply from tunefulhair.com2026-03-10

Hi, friend.So sorry for this inconvience. Most of our packages will be shipped out within 48 hours.I didn't find your order under this username. Could you please email us at [email protected]?We will help you out ASAP.