Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Written by the business, not verified by us.TVCMALL (tvcmall.com) has a 3.2 out of 5 rating on OK.one, based on 690 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 28% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition. Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
Auto-generated from all reviews of this business. For reference only.I emailed them 4 days ago and no response as of yet!
Dear Paul Elliott, Thank you for shopping with us. I am Simon from TVC-MALL. Sounds like you are pretty upset. Your problem has been reported to our customer service. You might prefer to contact Kim, and she is going to help you. She is the person who knows the most about your order. Please wait patiently and check your inbox. Thank you!
Although I have paid for expres delivery, has now taken 4 weeks and the package is yet to come. ? Today it arrived to denmark after 5 weeks
Dear Lars, Thanks for your review. Thank you for shopping with us. I am Simon from TVC-MALL. It seems like you are pretty upset by the delay. Your problem has been reported to our customer service. You might prefer to contact Kim, and she is going to help you. She is the person who knows the most about your order. Please wait patiently and check your inbox. Thank you!
I received the package but without instructions manual. It took 2 days longer than I thought. Good in general.
Dear Huli, Thanks for your review. I am Simon from TVC-MALL. Sounds like you are pretty upset. Your problem has been reported to our customer service. You might prefer to contact Mirta, and she is going to help you. She is the person who knows the most about your order. Please wait patiently and check your inbox. Thank you!
I have "GoPro" ordered accessories, was in three weeks delivered in Switzerland. Obtain information about the status via e-mail. I will order again in TVC-Mall:-)
Hey Pascal, Thanks for the positive review! And thank you for taking the time to review us! We're always improving our services and products, so I encourage you to come back and check us out again soon to see what's new! And please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement. Together we thrive! Thanks again! Sophie [email protected]
Dear Andrea Solito, Thank you for your review. Thank you for shopping with us. I am Simon from TVC-MALL. It seems like you are pretty upset. Sorry for any inconvenience. Your problem has been reported to our customer service. Our customer service representative Roy will contact you. He is the person who knows the most about your order. Please wait patiently and check your inbox. Thank you!
Product has arrived with no problem but I paid more for an urgent shipping than the value of the gadget. Don't do that! I paid for a 2-4 days because of a travel and I didn't get the article for the whole travel. They sent it to me to my destiny near to finish my trip and I didn't enjoy it for all the time, just two days :(
Dear Carlos Diaz, Thanks for your review. Thank you for shopping with us. I am Simon from TVC-MALL. Sorry for the inconvenience. You problem has been reported to our customer service. It sounds like you're pretty upset by the shipping. Our customer service representative Roy is going to help you. He is the person who knows the most about your order. Please wait patiently and check your inbox. Thank you!
Enjoyed ordered from them is quick and easy.
Hi José, We appreciate the kind words! Short but powerful and valuable! Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services. Have a great day, and thanks for the review! Sophie
Envoi vers la france avec DHL ok bonne communication merci à Vika bon produits - Shipping to france using DHL ok, good communication (Thanks Vika) good products
Hi LucParis, We appreciate the kind words! I'm so happy that everything worked out for you. Hope to hear from you more in the future, so we can thrive together. Have a great day, and thanks for the review! Sophie
Great item and looks fantastic. The only thing that could be included in it is a pocket to put your credit card, but other than that, is good.
Hey Jacqueline, Wow - thank you so much for your positive review and that's so kind of you! We thrive on this type of feedback, so I'll be sure to pass this review off to our team. Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services and products. Thanks again! Sophie
Prompt and fast delivery.
Hi Hebe, Thanks for the positive review! And thank you for taking the time to review us! We're always improving our services and products, so I encourage you to come back and check us out again soon to see what's new! Together we thrive! Thanks again! Sophie
Like very much these products, because they're original, useful and very chip. Sometimes the order has been processed too slowly and this thing is a bit disappointing. The express has always done a professional job. The customer service is useful and helpful. I suggested this site to many friends.
Hi Caterina, Thank you for your review and your time! And sorry for this late reply. I appreciate the feedback you have for us on the slow order processing, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement. Thanks again, and have a great day. Sophie [email protected]
It's a great product! Complain on DHL delivery,that's a poor service.
Thanks for your reivew. Your problem has been reported to our customer service representative Jovi. And you can choose other courier companies (UPS, FedEx, EMS International, etc) to delivery your goods next time. For more information, please feel free to contact Jovi. We hope that this will settle the matter to your full satisfaction.
Because I paid 31 euro custom taxes and you have not told me
Thank you for your review. Your problem has been reported to our customer service Roy. He will be of service to you. There is a problem when we send email to you. Would you please contact Roy by Skype or WhatsApp?
That's ok.item arrived.
Hi Fabio, Thanks for the positive review! And thank you for taking the time to review us! We're always improving our services and products, so I encourage you to come back and check us out again soon to see what's new! Together we thrive! Thanks again! Sophie
all is good... good delivery... thanks for TVC
Hi Shirly, We appreciate the kind words! I'm thrilled to hear you like our good service and good delivery. It's always humbling to hear that you have had a great experience at TVC Mall. Have a great day, and thanks for the review! Sophie
Delivery very expensive, but the worst, its that the battery case was broken.
Thank you for your review. Your problem has been reported to our customer service representative Vika. She will be of service to you. After an investigation, you may get the new case or receive a refund. Please contact her to solve your problem. Here is her contact information: Email: [email protected] Tel: 0086-755-61305969 Extension Number: 813
i would like to mention first the only positive i have to say! The correspondence from Miss Lynn for whatever i wanted, whenever i wanted was absolutely perfect! she was always there to help me at everything i needed to ask! Negatives! the tax office in the greek airport hold my package and requires extra money to give it to me! First, i had to wait them to estimate the taxes for many days (that means a very big delay and that the receive time of 6 days that you had told me is not truth). Secondly, except the delay finally the taxes were estimated at about 80+ euros for my order of 88 euros! so for stuff(cases etc) of about 50 euros, i have to totally pay with the shipping cost and the taxes, 170 euros! so yours products are not so cheap... maybe the responsibility is not exactly up to tvc-mall but i think that tvc-mall could have calculate-inform me and protect me about the taxes. i think that i will never try again a new buy!
Thanks for your review. We would like to apologise for the bad experience you had. We agree that the usual high standards of our services were not met in this isntance. As a result of our investigation, we found that because most of our customers know they may need to pay tax on goods coming into or going out of a country, we now just inform some of them about this. We believe that it is very important to respect the customer's right to be informative. Thus, your problem has been reported to our sales manager Tom. And this kind of problem will be solved as soon as possible. Here is our support for Taxes & Duties: http://www.tvc-mall.com/Support/TaxesDuties. You can view this page to get more information about taxes and duties. To show our goodwill, we would like to offer a discount on your next order with us. If you have any more questions, please feel free to contact Lynn.
I made mistake in my ordered product and wanted to exchange it for another product. I received an answer after 2 days. This is too long in my opinion. So I tried to call the company but nobody answered the phone. When I received a reply everything was fine and also the delivery was very fast.
Thank you for your review. We are sorry to hear that nobody answerd the call. Unfortuantely,times zones make talking by phone difficult. Your problem has been reported to our customer service representative Wendy. She will be of service to you. Here is her contact information: Email: [email protected] Tel: 0086-755-61305969 Extension Number: 818 If you have any problem, please feel free to contact her.
I ordered a replacement screen, and when it got here realized I needed a different one. I tried to contact the company for information to return it. NEVER got any response so I am out that money and have an extra screen I do not need!
Thank you for your review. Please accept our many apologies for the trouble caused you by this error. We agree that the usual high standards of our service were not met in this instance. Your problem has been reported to our customer service representative Vika. She will be of service to you. Here is her contact information: Email: [email protected] Tel: 0086-755-61305969 Extension number: 813 Please keep in touch with Vika. After the investigation, you will receive a refund or the replacement goods.
I quickly received my product, but I had to pay an extra 50% custom tax in my country (France). More info onto that payment would have been pleasant
Dear REMI, Thank you for your review. Your problem has been reported to our customer service Vika. She will be of service to you. Please feel free to contact her. Here is Vika's contact information: Email: [email protected] Tel: 0086-755-61305969 Extension Number: 813 Please wait patiently and check your inbox.
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