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Shopping & Fashion

UIN Footwear

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282 reviews

3.5282 reviews
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About UIN Footwear

Data updated
Website
uinfootwear.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
74% (71/96)
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About this business

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.

Written by the business, not verified by us.

Is UIN Footwear legit?

UIN Footwear (uinfootwear.com) has a 3.5 out of 5 rating on OK.one, based on 282 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 31% give 1 star; The business has replied to 74% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the shoes extremely comfortable, lightweight, stylish, and perfect for long walks or everyday travel. Many people deeply appreciate the unique color combinations and receive frequent compliments when wearing their favorite pairs out. Some reviewers were not happy with sizing inconsistencies, poor material quality, and unexpected difficulties with product returns. A few other people also felt that certain pairs were far too tight, poorly manufactured, or fell apart after minimal regular use. Customers frequently mentioned frustration when trying to exchange improperly fitting footwear or managing problematic return processes.

Auto-generated from all reviews of this business. For reference only.

What people say

Business practices unethical. Perhaps illegal. Keep your money and do not patronize this company.

The shoes didn't fit.They have jerked me around regarding my return offering money off to keep them. Who needs shoes that don't fit! And they won't refund my money for a month. Blaming it on the bank. Will not give me a person to talk to. Their business practices are unethical at a minimum and more likely illegal.

Bad bad experience with UIN shoes

Purchased a pair of Passport Bartello II Women - Size 8 they were tight. Paid $9.95 for shipping to exchanged for the Grass Green Toledo VI Women 8.5. Even worse! Wore them one day and got black and blue on my toenails. Please do not buy these shoes they are of cheap quality and very high price. I tried exchanging but not worth it, I purchased 3 different shoes online and it was a nightmare. I gave up not ever buying UIN shoes.

Their Customer Service is Terrible

Their shoes are great. Their customer service is condescending and unhelpful. I ordered a size 9 in one shoe, and I received a 9 1/2. When I asked for a refund or an exchange, I was provided with a useless sizing chart indicating that because my shoes were coming from Japan, EU sizes applied, and--according to their charts--there is no 9 in EU sizing. Can't get a refund for the shoes because I lost the tracking number, although I paid for them AND sent them back. Another pair I ordered were the wrong size (my fault), and I lost my money on those as well due to said tracking number issue. So I'm out over $200, and I don't have any shoes to show for it. Worst customer service/return policy I have ever dealt with. I will never buy from this company again.

Bad Customer Service

I ordered a pair of UIN Shoes on March 25, 2025. I paid $95. I never received the shoes. UIN shipping service informed them that the order was lost. Their customer service said I would received a refund and a free pair of shoes. I keep getting emails from them saying it will take 20 days to receive the refund. It is now July 10, 2025 and I have not received my refund or shoes. They closed my inquiry without my permission. My bank nor credit card company has never received my money back. BEWARE.

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