Super quick and helpful
Accidentally ordered the wrong keyboard, emailed them about it and they were very kind and got back in less than 24 hours. Great service. Really helpful and good
About WhatGeek
Data updated- Website
- uk.whatgeek.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 95% (40/42)
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About this business
WhatGeek curates customizable keyboards, premium desktop peripherals, and gaming gear tailored to enhance your experience. Whether you're seeking the latest trends, budget-friendly options with great value, or exclusive limited-edition products, our diverse selection meets all your needs. 1.Why Choose uk.whatgeek? uk.whatgeek is a dedicated subsite designed specifically to serve our UK customers. Free UK Shipping: 2.Convenient shipping options to ensure delivery. Diverse Product Range: We cater to various tech needs, from peripherals and gaming gear to unique accessories. 3.Customer-Centric Service: Our team is dedicated to providing personalized support. We strive to meet all customer product demands efficiently. 4.Competitive Pricing: Enjoy exceptional value without compromising on quality. 5.30-Day Hassle-Free Returns: Enjoy peace of mind with our easy return policy for product issues. 6.Long-Term Support: We stand by our products with ongoing assistance. Choose WhatGeek for innovative tech solutions that fit your lifestyle!
Written by the business, not verified by us.Is WhatGeek legit?
WhatGeek (uk.whatgeek.com) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the affordable prices, nice packaging, and exceptionally fast delivery times across a wide variety of gaming products and tech items available. Many people are also very happy with the helpful customer support team, noting that staff members resolve product issues quickly and efficiently. However, some customers also noted unexpected shipping delays, missing items inside packages, and prolonged difficulties with receiving delayed replacement orders. A few reviewers additionally experienced slow communication or unhelpful responses from support when trying to process returns or handle hardware faults.
Auto-generated from all reviews of this business. For reference only.What people say
Customer service are brilliant!!
I placed my order late Sunday night only to realise when looking at my confirmation email that I’d accidentally ordered the wrong colour. I emailed straight away but not expecting a response for at least 2-3 days but to my surprise the customer service team had emailed back by 09:10 the following morning. I was easily able to amend my order to the correct colour easily and efficiently. The team have been nothing but helpful and I am very impressed with the service so far. I’m very excited to receive my product!
Great
This was my 2nd order from here, came a little faster this time. Like before tracking kinda fell apart once it hit the UK
Honestly nothing wrong with company but…
Honestly nothing wrong with company but the delivery has been a nightmare and it has almost been a month with out reciving the product, to the point I would prefer my money back.
Reply from WhatGeek2025-09-08
Dear customer, We sincerely apologize for the delivery delay and the frustration it caused. Your order should never have taken this long, and we'd like to process a full refund immediately. Please reach out to our team so we can resolve this promptly. Thank you for bringing this to our attention. Have a nice day！ WhatGeek Customer Service Team.
RG406h
I am buying RG406h very fast delivery and Very good experience, arrived within eight to nine days.Very comfortable and the PS2 has to run very smoothly.
Item came defective but good…
Item came defective but good communication with store and replace agreed apon quickly
Very prompt and pleasant support
Very prompt and pleasant support. I entered the wrong delivery address and they helped me solve this problem very quickly, I am very pleased)
Good service
I had a slight issue with the item I received but whatgeek resolved it quickly/without any problems. Thanks!
Ordered an Anbernic RG406H good service!
Ordered an Anbernic RG406H, item arrived quickly and was well packaged. No issues with customer service, would absolutely use them again.
Rg cubexx screen not working
Just received my RG CubeXX. Looks great. Shipping was fast. Customer service was great. Would recommend them to friends. Definitely will be doing business with them again!
I had an issue with my rainy 75…
I had an issue with my rainy 75 keyboard where it would be quite expensive to fix - I contacted the team and they were always quick to respond and offered helpful tips to try to fix the issue. As the matter could not be fixed without expensive cost, they have offered me a replacement keyboard - excellent customer service
Fast response, solution-oriented customer service, and goodwill.
If the wrong shipping method had not been selected, I would have had a much better experience, but they are still amazing.
Highly Recommend
Awesome company! Delivery didn’t take too long considering it was from across the world, I ordered a keyboard and it works perfectly, packaged beautifully too. Super happy, thank you!
I got keyboard that later experienced…
I got keyboard that later experienced werid bug that we couldnt fix (probably promleb with circuit board) i got replacement for FREE
Good quality and keys are fantastic…
Good quality and keys are fantastic touch. Thank you
Fast shipping
Fast shipping. No hassles.
Customer service
Very confusing notifications from customer services.
Wanted a retro gaming handheld
Was looking for a joint anniversary present and treat from my wife and I wanted a handheld retro gaming console. Settled on the RG556 and I couldn't be happier. Plenty of tutorials online to help with any game glitches, especially with PS2 emulation. When I decide to upgrade, I'll be back!! Plenty of choice, smooth experience for ordering, kept completely updated on shipping process too. Would definitely recommend to anyone looking for some tech!
Absolutely incredible company and…
Absolutely incredible company and customer service. WhatGeek has a wide selection of products which is great, but what sets them apart is the service. I have had a problem with one of the products that I got for a birthday and after some likely troubleshooting, WhatGeek has offered to send a replacement free of charge with no return required. I will definitely shop here again!
More than happy
I reached out to customer services and they were more than helpful I’ll definitely buy from whatgeek again
Whatgeek
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