UltaHost (ultahost.com) has a 2.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 42% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
All good, works. Tech support is very helpful, because all these server thingies is not my job, I generally have no clue what I’m doing, I just need my own AI assistant to do the work for me in a cost friendly manner. They’re patiently sending me screenshots of the very basic things and somehow I’m getting where I want to be without becoming a programmer.
Reply from UltaHost2026-03-02
Hello Zoya,
Thank you so much for your kind words.
We are really happy to hear that everything is working well for you and that our support team has been able to guide you step by step. It means a lot to us to know that we can make things easier and help you reach your goals without needing deep technical knowledge.
If you ever need any further assistance or have questions in the future, please do not hesitate to reach out. We are always here and happy to support you.
Best Regards
The Ultahost Team
D
David · 30 reviews · Experienced 2025-10-29 ·
★★★★★
Dealing with Ultahost support can be a…
Dealing with Ultahost support can be a whole different world depending on the agent who manages your ticket. I recently have a superb experience with "Frank Cole", whose response was efficient and professional. Other agents like "Mason" in the past have been extremely helpful.
I must say, though that the agent who took my ticket before Frank Cole ("Alex Cyan") was the exact opposite and I had to request another agent to deal with my ticket.
Reply from UltaHost2025-10-30
Hello David,
Thank you for taking the time to share your experience.
We're delighted to hear that Frank Cole and Mason provided you with professional and helpful support, we'll be sure to pass along your appreciation.
We also acknowledge your feedback regarding your earlier interaction, and we'll review it internally to ensure consistent service across our team.
We're glad your issue was resolved, and if you ever need further assistance, please feel free to reach out. We're always here and happy to support you.
Best regards,
The UltaHost Team
