The item was as expected.
The item was as expected. Delivery was on time
Reply from Umarex USA, Inc2026-08-25
Thank you for choosing Umarex. We sincerely appreciate your business.
About Umarex USA, Inc
Data updated- Website
- umarexusa.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 32% (9/28)
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About this business
Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info!- At UmarexAirguns.com we offer free shipping on orders of $139 or more!- You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer!- Look for the Great Deals links for closeouts, refurbs, and more.- Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols!- Have a question or need good service for your Umarex airgun?- Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!
Written by the business, not verified by us.Is Umarex USA, Inc legit?
Umarex USA, Inc (umarexusa.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently share that placing an order on the platform is completely hassle-free, while delivery times consistently exceed expectations by arriving remarkably fast and always in excellent condition. People are also genuinely impressed by the outstanding craftsmanship, authentic feel, and top-tier quality of the air guns available on the site. However, some people mentioned experiencing frustrating issues with extra magazines occasionally jamming or breaking during standard use. A few customers additionally noted encountering missing components upon delivery or facing unexpected difficulties when trying to adjust their scopes for proper targeting.
Auto-generated from all reviews of this business. For reference only.What people say
Always the best customer service
Always the best customer service. Never wait for a response. They truly want to help and guide you through any issues.
Reply from Umarex USA, Inc2026-08-25
Wow! Thank you for choosing Umarex and reaching out to us. Happy shooting
I never received my package I am very…
I never received my package I am very disappointed I would like for it to be shipped or or something to compensate my time that I been waiting yo receive my package
The value of what you pay for is veryy…
The value of what you pay for is veryy good and its quick shipping and quality products
product delivery and service
Reply from Umarex USA, Inc2026-08-25
Thank you for choosing Umarex! Happy shooting.
Loved the product but the first time…
Loved the product but the first time putting in a. Air tank the screw got stripped along with the thing that is supposed to be twisted
Quick
Quick, and exactly what I needed! Thank you!!
Reply from Umarex USA, Inc2026-08-20
Thank you for choosing Umarex! We sincerely appreciate your business.
Quick delivery
Delivery was faster than expected.
Ordered gun legends m1A1 1.77 round…
Ordered gun legends m1A1 1.77 round mag, shipped then realized that you sent wrong item, and was returned to you, no email no notification,I had to call many times, finally got my refund 299.99, and your customer service agent , said employees noticed warehouse.looking for reason said sold out and count be 4 to 5 weeks before New shipment,I believe your company is too big,the right hand doesn't know what the left hand is doing,is this product ever available,I think not, please notify when back in stock, thanks for your attention
Reply from Umarex USA, Inc2026-08-20
We have temporarily placed this product on a fulfillment hold while we address an internal matter. A small number of orders were inadvertently released for shipment before the hold was fully implemented, and those shipments are being returned to us. We apologize for the inconvenience and will provide an update as soon as the product is available for shipment.
Happy with my purchase.
Umarex Air Bow
Actually developing the arrow guns for the disabled and the youth. Making it big enough to shoot big game with keeping the prices affordable
Reply from Umarex USA, Inc2026-08-20
Thank you for choosing Umarex and our air archery products. Happy hunting!
Fast and accurate delivery
Fast and accurate delivery. High quality product.
Reply from Umarex USA, Inc2026-08-18
Thank you for choosing Umarex. We sincerely appreciate your business. Happy shooting!
It did take longer than I had expected…
It did take longer than I had expected for the shipping on this product.
Professional
Professional, easy and fast.
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex. We sincerely appreciate your business.
Great product
Great product! Delivered in a timely manner!
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex. We sincerely appreciate your business. Happy shooting.
My order was delivered in a very timely…
My order was delivered in a very timely manner undamaged.
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex!
Gun is not working
Gun is not working. Pellets get jammed in the firing mechanisim. One or two shots work and thats it. I have tried both cartridges and two different type of pellets.
Reply from Umarex USA, Inc2026-08-17
I sounds like you are double feeding the action as a result of not fully seating the magazine (slight misalignment) which will lead to a charging stoke that doesn't feel smooth. When the lever is pulled back again, the magazine rotates and forces another pellet in front of the probe. One way to prevent this is, if you feel undo resistance to the charging stroke, pull the lever back and remove the magazine. Then the rifle can be put back into battery and shot. Reinstall the magazine to shoot the remainder of the pellets in the magazine. Make sure the magazine is properly seated in the breech before closing the lever action.
Spare magazine for mp40 not reliable. …
Bought a second magazine for my mp40 air gun. It does not drop freely from the magazine well like the original that came with the gun. Also the spring inside is not pushing the bb’s like the original and many malfunctions occur. On the positive side the company shipped the magazine fast and the air gun is fun to shoot,
Air power is awesome
I did much research on air rifles and umerx was the one I went with.from all of the positive reviews on them. I bought the hammer .50cal to be able to deer hunting again with a air rifle. Made a bad choice in life. But so thrilled to be back in the wood again.
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex and our Hammer big bore PCP. Happy hunting!
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