No Problems
Prompt Shipping, Arrived as Advertised, Great Beginner Airgun
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex! Happy shooting.
About Umarex USA, Inc
Data updated- Website
- umarexusa.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 32% (9/28)
Do you own Umarex USA, Inc? Claim this profile for free and start replying to reviews.
About this business
Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info!- At UmarexAirguns.com we offer free shipping on orders of $139 or more!- You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer!- Look for the Great Deals links for closeouts, refurbs, and more.- Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols!- Have a question or need good service for your Umarex airgun?- Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!
Written by the business, not verified by us.Is Umarex USA, Inc legit?
Umarex USA, Inc (umarexusa.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently share that placing an order on the platform is completely hassle-free, while delivery times consistently exceed expectations by arriving remarkably fast and always in excellent condition. People are also genuinely impressed by the outstanding craftsmanship, authentic feel, and top-tier quality of the air guns available on the site. However, some people mentioned experiencing frustrating issues with extra magazines occasionally jamming or breaking during standard use. A few customers additionally noted encountering missing components upon delivery or facing unexpected difficulties when trying to adjust their scopes for proper targeting.
Auto-generated from all reviews of this business. For reference only.What people say
GREAT CUSTOMER SERVICE
Reply from Umarex USA, Inc2026-08-17
Thank you for choosing Umarex and reaching out to our service department! Happy shooting.
EXACTLY what product I was looking for…
EXACTLY what product I was looking for AND proper safe shipping!! Will shop and order there again!
Reply from Umarex USA, Inc2026-08-14
Thank you for choosing Umarex and our awesome airguns! Happy shooting.
Best BB gun place.
Ordered straight to my door with no struggle or worries in a pretty fast time.
Great product!
Had what I needed! Fast delivery!
Reply from Umarex USA, Inc2026-08-13
Thank you for choosing Umarex. Happy shooting.
I called before I placed my order and…
I called before I placed my order and the gentleman I spoke to was very helpful and knowledgeable
Shipping packaging
Packaging on my order was delivered was pretty beat up. One of box was all but torn off. The contents were on full display. There was NO protective cushioning between the items. Maybe it fell out the open end?
Everything was as promised
Everything was as promised, shipped and processed fast, fun little plinker....Thanks Umerex
Reply from Umarex USA, Inc2026-08-12
Thank you for choosing Umarex. We sincerely appreciate your business. Happy shooting!
I was gifted an pellet gun that was…
I was gifted an pellet gun that was missing a part and called customer service, they helped me find it and also told me how to order pellets and air co2 cartridges , I was able to order everything I needed and everything was delivered within a week Very happy with the service Sandra Thompson
Reply from Umarex USA, Inc2026-08-13
Thank you for reaching out to us! We were so glad to help!
You had exactly what I needed and at a…
You had exactly what I needed and at a price that was better than expected. And delivery was far faster than expected as well. Thank you. Umarex .22cal Synergis Elite owner.
Reply from Umarex USA, Inc2026-08-11
Thank you for choosing Umarex and our Synergis Elite! Happy shooting!
it was a great product
it was a great product. Everything I wanted came just how I ordered it.
Reply from Umarex USA, Inc2026-08-11
Thank you for choosing Umarex! We sincerely appreciate your business!
Order was delivered rapidly and came in…
Order was delivered rapidly and came in as ordered. All good
Reply from Umarex USA, Inc2026-08-10
Thank you for choosing Umarex! We sincerely appreciate your business.
really happy with the quality
Reply from Umarex USA, Inc2026-08-08
Thank you for choosing Umarex. We sincerely appreciate your business.
We went bow fishing on the applachicola…
We went bow fishing on the applachicola river. First fish I stuck was about a 15# catfish. The bow shoots very well and dead on with a green lazer.
Reply from Umarex USA, Inc2026-08-08
Thank you for choosing Umarex and our FishR! Happy bowfishing!
Excellent air rifle
Excellent air rifle. Works flawlessly. Arrived very quickly. Highly recommend.
Incredible design and quality!
My son and I had the incredible opportunity to be cast in an Umarex commercial recently for a new product release, and after feeling the quality and seeing the great design of their products, we couldn't wait to add their products to our collection! The folks at Umarex were great helping us decide and we can't recommend them enough!
I was happy when I received the firearm.
Fantastic products
Fantastic products, fantastic company! I highly recommend Love, Bo-diddly-do
Umarex 5⭐s
I've been purchasing from Umarex USA for quite some time. Own 2 of their revolver style BB guns. Bought the Blue & Red CO2 foam dart Revolver blasters using the same style as their CO2 Revolver steel BB version. Now I have 1 (going to buy a spare soon) of their 6 mm .20 gram air soft BB gun (again same revolver style) CO2. I buy my cleaners from Umarex for all 3. I buy Only Umarex CO2 carts. All CO2 and 5 of 6. I double up (i believe in their Quality but prefer a Spare). 2 foams. 2 steel BBs. 1 of 2 for Air Soft. 6th purchase coming with 50 more CO2 carts and doubling up on the Umarex cleaners.
Reply from Umarex USA, Inc2026-08-05
Thank you very muchg for your continued loyalty. We work hard at making products airgun fans will enjoy and share with their friends and family. Happy shooting!
Received item fast and in perfect…
Received item fast and in perfect condition! Will continue to order from Umarex!
Dirty Bird Industries
EuroOptic
PinkCherry
CMMG
Placetochat
Woodbests
Bulletproof Zone
CheapLubes.com