Unicoeye (unicoeye.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I order my
First pair a when I opened them up they were ripped . So
I contacted customer service and they immediately sent me another pair . They were very speedy and made sure that I was happy customer.
An the amount of
Contacts every color possible. I absolutely love them all
Reply from Unicoeye2026-01-06
Dear Jessica,
Thank you for your recognition of our service and contact lens styles. We will continue to stay true to our original aspirations and strive to do even better.
Our greatest pursuit is to solve your problems and ensure your satisfaction.
We are also very grateful for your continued shopping at unicoeye and your loyalty! We will uphold our original intentions and continue to improve.💕
Sincerely,
unicoeye 💕
Totally had to look into how I selected the wrong color pair of contacts yet for this issue I had; I contacted Unicoeye via Email!
“I selected the wrong pair”(I stated)and the Company is totally looking into helping me troubleshoot the matter by GIFTING ME A PAIR!!!🥹😭🥲 honestly the fastest trouble shooting ever and the nicest thing I ever heard totally 5 STAR!! Customer care.
THANK YOU UNICOEYE✨
Reply from Unicoeye2026-01-06
Dear Souseiki,
Thank you for your recognition of our service. We will continue to stay true to our original aspirations and strive to do even better.
We understand that customers want to receive the correct product. Therefore, we are happy to help you resolve the issue.
We are also very grateful for your continued shopping at unicoeye and your loyalty! We will uphold our original intentions and continue to improve.💕
Sincerely,
unicoeye 💕
K
Kilo Hartsfield · 1 review · Experienced 2026-01-05 ·
★★★★★
They have the best contacts and I love…
They have the best contacts and I love their service
Reply from Unicoeye2026-01-06
Dear Kilo,
Thank you for your recognition of our service and contact lens styles.💕💕
We will continue to stay true to our original aspirations and strive to do even better.
We are also very grateful for your continued shopping at unicoeye and your loyalty! We will uphold our original intentions and continue to improve.💕
Sincerely,
unicoeye 💕
A
Amy Gamboa · 4 reviews · Experienced 2025-12-24 ·
★★★★★
I will definitely continue to use…
I will definitely continue to use Unicoeye :) great customer srvc as well. They have a plethora of different color options & their customer reps replied immediately to my email. Give it 6 stars if I could
Reply from Unicoeye2025-12-31
Dear Amy,
Thank you for your positive feedback on our customer service. We will continue to strive to do better.
We offer a wide variety of styles and designs to meet the needs of most customers.
Thank you for your continued shopping at unicoeye and for being our loyal fan! We will remain committed to our original mission and continue to improve.
Sincerely,
unicoeye 💕💕
M
Margaret Gibson · 1 review · Experienced 2025-12-29 ·
★★★★★
Love these beautiful contacts
Love these beautiful contacts. Easy to wear and very comfortable to wear also get many compliments when I have them in. Fast delivery too. Woukd recommend them to all my friends. Will continue buying more from here.
Reply from Unicoeye2025-12-31
Dear Margaret,
Thank you for your review on our customer service and contact lense. We will continue to strive to do better.
Thank you for your continued shopping at unicoeye and for being our loyal fan! We will remain committed to our original mission and continue to improve.
Sincerely,
unicoeye 💕💕
I had a really good experience with Unicoeye there service is really good and I really highly recommend anyone to shop there for beautiful and affordable contact lense.
Reply from Unicoeye2025-12-31
Dear Leaanna,
Thank you for your recognition of our service and contact lens styles. We will continue to stay true to our original aspirations and strive to do even better.
We are also very grateful for your continued shopping at unicoeye and your loyalty! We will uphold our original intentions and continue to improve.💕
Sincerely,
unicoeye 💕
I was helped even though there was a address discrepancy …
I was helped even though there was a delay in my request due to some personal problems I had going on, although this was the third attempt with no success in receiving my order, I refused to just give up an it paid off because I finally got through to someone who actually solved the whole issue. I am grateful an blessed that this company is still putting up with me. And also very thankful for kazuki the representative that I talked about above.
Reply from Unicoeye2025-12-25
Dear Alyssa:
Thank you for your positive feedback on our customer service. We will continue to strive to do better.
Being able to solve your problems is our greatest encouragement.
Thank you for your continued shopping at unicoeye and for being our loyal fan! We will remain committed to our original mission and continue to improve.
Sincerely,
unicoeye 💕💕
I love this app and all the different choices. Oh I’m so happy for all the colors. I’m excited to get to actually try them out. I’ll write another one after I do.
Reply from Unicoeye2025-12-25
Dear Sasha:
Thank you for your recognition of our app and contact lens styles. We will continue to stay true to our original aspirations and strive to do even better.
We are also very grateful for your continued shopping at unicoeye and your loyalty! We will uphold our original intentions and continue to improve.💕
Sincerely,
unicoeye 💕
This is my first time ordering my lenses from this company and was extremely impressed with how quickly and amazing their customer service helped me fix my issue with my order when I made an error on my shipping address. They immediately contacted me and fixed my problem and I could not be happier . I will definitely be doing more business with them in the future
Reply from Unicoeye2025-12-25
Dear Sheryl:
Thank you for your positive feedback on our customer service. We will continue to strive to do better.
Resolving your address issue quickly is our greatest encouragement. This ensures you receive and use your package.
Thank you for your continued shopping at unicoeye and for being a loyal customer! We will remain committed to our original mission and continue to improve.
Sincerely,
unicoeye 💕💕
Dear Rosetta,
Thank you for participating in our event, we're honored to offer you an extra pair. Please try different styles and discover new looks!
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Sincerely,
unicoeye 💕💕
I
Ismael Val · 1 review · Experienced 2025-12-18 ·
★★★★★
Very professional , courteous and direct to the point
Very professional , responded quickly, provided a satisfactory result to my dilema. Will definitely purchase more items from this business.
Reply from Unicoeye2025-12-22
Dear Ismael,
Thank you for your kind review.
We are happy to listen to your' needs and solve their problems.
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Sincerely,
unicoeye 💕💕
S
Scott Barrett · 10 reviews · Experienced 2025-11-11 ·
★★★★★
Absolutely wonderful company to…
Absolutely wonderful company to purchase colored contacts from. Their communication is great and they ship pretty quickly. I was surprised as to just how comfortable and realistic looking their contacts are. Excellent product and quality. I have to say it’s really nice to find a contact company that is honest and treats its customers with respect. I’ll be sticking with Unicoeye from now on.
Reply from Unicoeye2025-12-22
Dear Scott,
Thank you for your kind review and recognition.
We are happy to listen to your' needs and solve problems. unicoeye's contact lenses have received many positive reviews because we not only sell to our customers but also wear and experience them ourselves.
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Sincerely,
unicoeye 💕💕
v
valentina · 1 review · Experienced 2025-12-17 ·
★★★★★
The customer support team was… The customer support team was responsive and helpful in explaining the delivery issue. They followed up with me and worked on arranging a solution, which I really apprec
The prices are very affordable and the discounts are really good. I was able to purchase the products at a great value compared to other stores. Overall, the pricing and promotions make this company stand out.
Reply from Unicoeye2025-12-22
Dear valentina,
We are pleased that Unicoeye's contact lenses and promotional policies have satisfied you.
We are happy to listen to our customers' needs and solve their problems.
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Sincerely,
unicoeye 💕💕
P
Prima Aubrey · 1 review · Experienced 2025-12-16 ·
★★★★★
⭐️⭐️⭐️⭐️⭐️
I had a great experience with Unicoeye’s customer service. I accidentally ordered the wrong contact lenses, so I reached out to their support team to explain what went wrong. They responded quickly, were extremely friendly, and handled the situation perfectly from start to finish.
The representative took the time to understand my concern and made the process smooth and stress-free, which I truly appreciated. It’s refreshing to receive such prompt, kind, and professional service, especially when dealing with an order issue.
Thank you to the Unicoeye team for your excellent customer support and for making this such a positive experience. I’m very satisfied and will definitely continue shopping with Unicoeye in the future! 😊
Reply from Unicoeye2025-12-17
Dear Prima,
Thank you for your recognition of unicoeye's contact lenses and services.
We are happy to listen to our customers' needs and solve their problems.
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Sincerely,
unicoeye 💕💕
T
Tookie Chip · 1 review · Experienced 2025-12-14 ·
★★★★★
I’ve been buying contacts from unicoeye…
I’ve been buying contacts from unicoeye for years now. Always satisfied w thier products. Customer service is a1.
Reply from Unicoeye2025-12-16
Dear Tookie,
Thank you for your recognition of unicoeye's contact lenses and services.
Thank you for continuing to shop at unicoeye and becoming our loyal fan! We will stay true to our original aspirations and continue to do better.
Your satisfaction is our top priority. Ensuring that every customer who shops at unicoeye has a satisfying shopping experience is our top priority.
Sincerely,
unicoeye 💕💕
The service is really nice and understanding. I support them all the way.
Reply from Unicoeye2025-12-11
Hi dear Shery,
Thank you for acknowledging our service!!
Also thank you for your purchase from unicoeye. Listening to your opinions and providing you with satisfactory solutions is our goal.
Your satisfaction is our top priority. Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
S
Syd · 1 review · Experienced 2025-12-06 ·
★★★★★
Customer service is amazing
Customer service is amazing! I got the wrong style and diameter and they helped me right away. Also, this is my second time ordering from them and the first lenses I got were perfect! I will be continuing to buy from them
Reply from Unicoeye2025-12-08
Hi dear Syd,
Thanks for your appreciation of UNICOEYE!!
Listening to your opinions and providing you with satisfactory solutions is our goal.
Your satisfaction is our top priority. Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Y
Youlanda Williams · 1 review · Experienced 2025-12-02 ·
★★★★★
Because I had an issue with packaging I…p
Because I had an issue with packaging I went to customer service and told them what went wrong and they handled it perfectly I appreciate the fast and friendly response to my concern and also the way it was handled . Thank you I will continue shopping here! 😊
Reply from Unicoeye2025-12-08
Hi dear Youlanda,
Thanks for your appreciation of UNICOEYE!!
Thank you for sharing your feedback, which allows us to make timely improvements.
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
B
Brian Michael Newton · 3 reviews · Experienced 2025-11-03 ·
★★★★★
Lens
I want to thank Kazuki for assisting me with my recent order. I have ordered from Unicoeye in the past and love their cloud green lens.
Thanks again!
Reply from Unicoeye2025-12-08
Hi dear Brian,
Thanks for your appreciation of UNICOEYE and our customer service!!
Your satisfaction is our top priority. cloud green lens is hot sale style so very popular.
We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
m
mickey ꨄ · 1 review · Experienced 2025-12-03 ·
★★★★★
great customer service
accidentally provided wrong address and they offered me reshipment for free, very kind customer service.
Reply from Unicoeye2025-12-05
Hi dear mickey,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
