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Universal Translation Services

102 reviews

4.2102 reviews
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About Universal Translation Services

Data updated
Website
universal-translation-services.com
Category
Public & Local Services
Location
United States · Miami
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
12% (2/17)
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Is Universal Translation Services legit?

Universal Translation Services (universal-translation-services.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 12% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Alejandra Roman · 1 review · Verified · Experienced 2024-09-25 ·

Was good but took longer than expected

The steps to get the transcripts translated and certified were precise and clear to understand.

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customer · 1 review · Verified · Experienced 2024-09-23 ·

Great presentation

Great presentation, notarized stamped and all good. It was from Japanese to English

A
Anastasia Titova · 2 reviews · Verified · Experienced 2024-09-18 ·

The worst quality, unreliable service

- didn’t deliver on time - typos in the translation - refused to give refund in spite of the awful service provided - ask customers to review and approve their transaction to put responsibility for their low quality work on the customer - online editor they ask customers to use is buggy and didn’t work for me - online support is sales oriented and hasn’t provided any tech help I ended up ordering from other place an haven’t used their work as it was completely useless.

c
customer · 1 review · Verified · Experienced 2024-09-16 ·

Excellent service.

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Alberto Diaz · 4 reviews · Verified · Experienced 2024-09-12 ·

Good service and no delays

S
Saabekyan Kpoda · 2 reviews · Verified · Experienced 2024-08-22 ·

I will definitely recommend your…

I will definitely recommend your services to my family and friends! Great job 👏

B
Barb · 1 review · Experienced 2024-09-12 ·

Stay away

Stay away! I used this service to save time translating myself and because I needed certification and unfortunately, I ended up spending even more time fixing the translation mess they created. They should pay me for getting it fixed and not otherwise. They basically use google translate and don't even bother to review if the translation is accurate. Sadly the translation accuracy is not the only problem. 1/3 of the original text was completely missed and what was transferred over was completely inaccurate. The source text included registry numbers which were completely inconsistent with the original txt. It's a disgrace that someone would want to certify and put their name on a translation that is not only inaccurate, but missing original/source text and changing the content/meaning of the source text. I feel bad for people who use them and don't know the language and therefore can not verify the translation themselves. Shame on you Universal Translations!

O
Oladeji Jeremiah · 1 review · Experienced 2024-09-06 ·

I needed to have my marriage…

I needed to have my marriage certificate translated for USCIS. They did a great job very professional

Reply from Universal Translation Services2024-09-11

Thank you for your kind words! We're thrilled to hear that you were satisfied with the translation of your marriage certificate for USCIS. Professionalism and accuracy are top priorities for us, and we're glad we could meet your expectations. If you need any further assistance, don't hesitate to reach out!

S
Samantha · 2 reviews · Experienced 2024-09-02 ·

0 stars if possible

0 stars if possible. Shocking translation full of mistakes, almost every line. How could they certify such a terrible translation?? They will not refund, they promised quick delivery. It’s been a month. Do not, I repeat do not trust them. They must have used a bot to translate the documents because it was riddled with errors any human could see and if you don’t know the language you will be misled! I regret ever choosing them. These documents were death certificate and things of a highly sensitive manner. I am very disappointed with the service and my experience.

S
Sonja Brown · 2 reviews · Experienced 2024-08-27 ·

Directly received price for my document

Perfect services and transparant prices. Also fast delivery

Reply from Universal Translation Services2024-09-11

Thank you so much for your positive feedback! We're glad to hear that you appreciated our transparent pricing and quick delivery. It’s always our goal to provide efficient and seamless service to our clients. If you need any further assistance in the future, feel free to reach out!

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customer · 1 review · Verified · Experienced 2024-08-03 ·

Fast service

Fast service, and the translation was very good.

Reply from Universal Translation Services2024-09-11

Thank you!

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Lauma Akmene · 1 review · Experienced 2024-08-15 ·

Poor costumer support

I didn't approve translation, but still was sent the certified translation full of mistakes. Since I object it more than 10 days after, I will not get refund.

Reply from Universal Translation Services2024-08-16

We’re sorry to hear about your experience. As per our terms, clients have 7 days to review and approve translations. Since we did not receive feedback within this period, the final certified translation was completed. If you need changes, we can reopen and recertify the project, but please note this will incur additional costs. If you’d like to proceed, please contact us to arrange the necessary steps.

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customer · 1 review · Verified · Experienced 2024-07-17 ·

Efficient Process with Room for Improvement in Translation Quality

Like: The process (request for quote, order placement, review of documents, final delivery) is fast and simple, and the client portal is easy to use. The customer support service is very attentive and quick to respond. Dislike: Some of the translations are too literal, which compromises the actual meaning of the original text. It is expected that the translator captures the source text's meaning and rewrites it in a way that sounds natural and intelligible in the target language.

Reply from Universal Translation Services2024-08-16

Thank you for your feedback! We're glad the process was smooth, and our customer support met your expectations. We apologize for the literal translations and will communicate your concerns to the translator to ensure better quality in the future.

S
Sheila Elysee · 3 reviews · Verified · Experienced 2024-07-22 ·

Fast service

Fast service. Excellent customer service

Reply from Universal Translation Services2024-08-16

Thanks for the great feedback! We're glad you enjoyed our fast service and excellent customer support!

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customer translation · 1 review · Verified · Experienced 2024-07-20 ·

great services

Reply from Universal Translation Services2024-08-16

We're glad to hear you think our services are great. Look forward to serving you in the future. Thank you!

K
Koumda Tolno · 2 reviews · Verified · Experienced 2024-07-12 ·

Great job and customer service.

Reply from Universal Translation Services2024-08-16

Glad to hear that. Thank you so much for the 5-star review.

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customer · 1 review · Verified · Experienced 2024-07-17 ·

It was good as usual.

Reply from Universal Translation Services2024-08-16

Thank you!

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customer · 1 review · Verified · Experienced 2024-07-16 ·

Quality and professionalism.

Reply from Universal Translation Services2024-08-16

Thank you for the review! We appreciate it.

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Laritza · 2 reviews · Verified · Experienced 2024-07-15 ·

Very fast and professional.

Reply from Universal Translation Services2024-08-16

Thank you!

A
Anna · 1 review · Verified · Experienced 2024-06-26 ·

Thank you very much!!!

Thank you very much!!!! The translation was done quickly and very professionally. Customer service replied quickly when I had questions! Thank you once again!