Was good but took longer than expected
The steps to get the transcripts translated and certified were precise and clear to understand.
Universal Translation Services (universal-translation-services.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 12% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
The steps to get the transcripts translated and certified were precise and clear to understand.
Great presentation, notarized stamped and all good. It was from Japanese to English
- didn’t deliver on time - typos in the translation - refused to give refund in spite of the awful service provided - ask customers to review and approve their transaction to put responsibility for their low quality work on the customer - online editor they ask customers to use is buggy and didn’t work for me - online support is sales oriented and hasn’t provided any tech help I ended up ordering from other place an haven’t used their work as it was completely useless.
I will definitely recommend your services to my family and friends! Great job 👏
Stay away! I used this service to save time translating myself and because I needed certification and unfortunately, I ended up spending even more time fixing the translation mess they created. They should pay me for getting it fixed and not otherwise. They basically use google translate and don't even bother to review if the translation is accurate. Sadly the translation accuracy is not the only problem. 1/3 of the original text was completely missed and what was transferred over was completely inaccurate. The source text included registry numbers which were completely inconsistent with the original txt. It's a disgrace that someone would want to certify and put their name on a translation that is not only inaccurate, but missing original/source text and changing the content/meaning of the source text. I feel bad for people who use them and don't know the language and therefore can not verify the translation themselves. Shame on you Universal Translations!
I needed to have my marriage certificate translated for USCIS. They did a great job very professional
Thank you for your kind words! We're thrilled to hear that you were satisfied with the translation of your marriage certificate for USCIS. Professionalism and accuracy are top priorities for us, and we're glad we could meet your expectations. If you need any further assistance, don't hesitate to reach out!
0 stars if possible. Shocking translation full of mistakes, almost every line. How could they certify such a terrible translation?? They will not refund, they promised quick delivery. It’s been a month. Do not, I repeat do not trust them. They must have used a bot to translate the documents because it was riddled with errors any human could see and if you don’t know the language you will be misled! I regret ever choosing them. These documents were death certificate and things of a highly sensitive manner. I am very disappointed with the service and my experience.
Perfect services and transparant prices. Also fast delivery
Thank you so much for your positive feedback! We're glad to hear that you appreciated our transparent pricing and quick delivery. It’s always our goal to provide efficient and seamless service to our clients. If you need any further assistance in the future, feel free to reach out!
Fast service, and the translation was very good.
Thank you!
I didn't approve translation, but still was sent the certified translation full of mistakes. Since I object it more than 10 days after, I will not get refund.
We’re sorry to hear about your experience. As per our terms, clients have 7 days to review and approve translations. Since we did not receive feedback within this period, the final certified translation was completed. If you need changes, we can reopen and recertify the project, but please note this will incur additional costs. If you’d like to proceed, please contact us to arrange the necessary steps.
Like: The process (request for quote, order placement, review of documents, final delivery) is fast and simple, and the client portal is easy to use. The customer support service is very attentive and quick to respond. Dislike: Some of the translations are too literal, which compromises the actual meaning of the original text. It is expected that the translator captures the source text's meaning and rewrites it in a way that sounds natural and intelligible in the target language.
Thank you for your feedback! We're glad the process was smooth, and our customer support met your expectations. We apologize for the literal translations and will communicate your concerns to the translator to ensure better quality in the future.
Fast service. Excellent customer service
Thanks for the great feedback! We're glad you enjoyed our fast service and excellent customer support!
We're glad to hear you think our services are great. Look forward to serving you in the future. Thank you!
Glad to hear that. Thank you so much for the 5-star review.
Thank you!
Thank you for the review! We appreciate it.
Thank you!
Thank you very much!!!! The translation was done quickly and very professionally. Customer service replied quickly when I had questions! Thank you once again!
102 reviews matching