Universal Translation Services (universal-translation-services.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 12% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
I was surprised at how many mistakes I found. It was frustrating because most the mistake were careless; like numbers were incorrect, dates wrong, and names switched or in the wrong place. It took me a while to correct things and send and resend them. I need it translated for a visa and it can't be incorrect. I understand a mistake here or there but some documents had 4 or more mistakes.
Fast translation, correct translation. On 2nd job they were 2 day prior the stated day. In case we had something to change they were very friendly and did it. Also rewerting afterwards. Top.
Thanks for the recommendation!
HORRIBLE customer service - client drove 4.5 hours to Tallahassee to obtain an apostille for her translation. In order for this to be accomplished, the translator's signature has to be notarized (PROPERLY). Their notary only stamped and signed an "acknowledgement" certificate which was NOT a proper notarization. It is ILLEGAL for any notary to simply stamp and sign a piece of paper without proper, compliant notarial wording. The first page is a form letter absent of a wet ink or digital signature that is notarized. When I, as a notary and apostille agent, tried to assist these people the staff quit responding or hung up the phone. They simply didn't want to deal with it. The client could have went home with their apostilled translation if the translator would have taken 10 minutes of his time to complete an online notarization. Surely he met with the notary in person who notarized his signature to begin with (although I highly doubt it) so the only difference was completing an online notarization so the client could obtain their authenticated document from the Secretary of State. Serious lack of customer service.
They helped me every step of the way and made sure I was satisfied with the project before finalizing it.
It was very efficient and fast. They always communicated.
Thank you for your feedback!
I am satisfied with the work done, that was so fast and clear and with no mistakes, thank you.
We're glad to hear you were satisfied with our work and our fast service. Thanks for the review.
Had to do a thorough review of the document since come of the text was not processed right
This company takes the customer service very serious, I was able to communicate easy through messages and emails. I'm please with the translation and the experience in general.
Reasonable priced, done quickly and I was able to review the translation before completion. Highly recommend
Wry professional, on time and caring for the end result. This was my second experience I had with universal translation and I really appreciate the good work, courteous, on time and very professional and caring. Thank you, Mansour
Excellent service and fast turnaround time. I needed an important document translated to Spanish in a certain timeframe, and I was highly impressed with the translation and how fast it was done. It took around 2-3 working days. I will be using this service again in the near future and highly recommend them.
Fast. Simple. Easy.
I was completely impressed with your professionalism and customer service (answered questions and quickly completed the order).
Overall, I'm pleased with the service. However, there was a delay in processing my case due to a missed payment notification. It would be beneficial to improve communication, especially in urgent situations like mine.
Thank you for your review and feedback. You raised a valid concern regarding the payment notification issue that caused a delay in your case. Our apologies for this. We're happy to report we have now resolved that problem to ensure smooth communication and timely service for all our clients.
It was perfect translation in a timely manner. Great communication as well
We appreciate the review. We're glad to hear you think our communication is great.
Professional attentive considerate and very timely. Excellent service, would highly recommend them for all your translation needs.
We really appreciate your kind words and positive review. It's fantastic to hear you recommend us for all of your translation needs. We look forward to continuing to serve you.
All process was fast, easy to upload all the documents, do the correction and get the final translation.
Thank you so much, Veronika. We're glad to hear you found our process fast and easy.
102 reviews matching