UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
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Is UniWigs legit?
UniWigs (uniwigs.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional softness and natural appearance of the hair pieces, noting that the lightweight fibers are very comfortable for daily wear. Consumers also appreciate the supportive customer service team and affordable prices, finding these alternative hair options to be a wonderful investment.
However, some reviewers were not happy with the quality after washing, mentioning specific problems like severe dryness, tangling, and noticeable hair shedding. A few other people also felt that certain items looked unnatural, pointing out issues with visible cap edges and thin areas where the mesh could be seen.
Auto-generated from all reviews of this business. For reference only.
Purchased Amelie, a fully hand-tied 12" human hair wig from Uniwigs in the colour mousse brown.
Got a really nice discount too.
Came in a lovely box nicely wrapped with a velvety bag to store if needed.
The human hair was soft and the cap fitted really well on my head.
Looks super realistic and makes me feel better about how I look.
Will definitely be purchasing a second one.
I recently purchased a human hair topper from Uniwigs, and it has completely transformed my confidence. The quality of the human hair is exceptional—it feels incredibly soft, silky, and looks completely natural. The monofilament base blends seamlessly with my own scalp, making it virtually impossible for anyone to tell I am wearing it. It is lightweight, comfortable for all-day wear, and easy to style with heat tools just like my own hair. The clips feel secure without pulling, and the color match was spot-on. If you are dealing with hair thinning or just want extra volume, Uniwigs offers a premium, life-changing solution that is worth every penny.
I received Jade in the vanilla butter blonde. This wig is absolutely wonderful and so realistic looking. She’s a light density and advertised as such, if you’re used to higher density you will notice the difference. Not a bad thing just something to keep in mind! The hair is super soft and the color is incredible. Can’t say enough good things! Can’t wait to try more from Uniwigs!!
I’ve been wearing the UniWigs 14” Closed Lace Front Human Hair Topper in Mousse Brown, and I’ve been so impressed with how natural and lightweight it feels. The hair is soft, moves beautifully, and blends really well with my own hair. I especially love the hand-tied lace, the natural-looking part and hairline, and the combination of clips and halo wire that helps it feel secure without being overly heavy.
I’ve worn it styled down, with its natural waves, and even in an updo, and I love how versatile it is. As someone who is very particular about alternative hair looking realistic, this topper has really impressed me. It gives me the extra coverage and fullness that I need. I’ve really enjoyed wearing it and would definitely recommend UniWigs to anyone looking for a natural-looking human hair topper.
I can't believe you can get European human hair at such an affordable cost! The Duchess is a lightweight piece, but the hair texture is a step up from their other line. I like that this wig has a bit of a natural wave to it as well as it makes it easier to style.
I absolutely love Airy Elegance! The hair is very smooth, and the color blends well with my natural hair. I'm very satisfied with how it looks when worn.
Upgrade Courtney looks amazing and makes me feel like myself again. I really like the volume of this topper. It makes my hair look fuller without being too dramatic or unnatural. That's exactly what I want.
I absolutely love the Breeze Espresso topper! My natural hair is black, but the espresso blends so beautifully that it looks like I added the perfect subtle highlights. The closed lace is incredibly natural and genuinely looks like the hair is growing right from my scalp. The clips feel super secure, and the hair itself is silky, soft, and so easy to curl and style. This has quickly become my favorite topper!
Absolutely obsessed with the Jade wig in Soft Dusty Ash Brown. The length is perfect, and the face-framing front pieces make styling very easy and realistic. I've gotten so many compliments on the colour, and people are always shocked when I tell them it's a wig. Would definitely recommend if you are looking for a budget-friendly piece!
I recently purchased a wig and 2 beautiful toppers from Uniwigs at different times and they are all so soft, natural looking and comfortable to wear. Today was the first time I washed them. My purchases happened to be all Burmese hair, and Uniwigs always mentions it will wash and dry curly or wavy and I didn't think I would like that. I've always had curly hair so I've always wanted straight hair. But I was wrong! I LOVE IT!!! LOL!!! It's so beautiful!! It's full and looks more natural than when it was straight. It makes me look cool! :) The other one I straightened with a flat iron and it looks just like it did when it first came. It was easy.
They came out soft, untangled, no split ends, no shedding, and very little dye loss (I get more from my bio hair when I dye it). I added a little argan oil after drying and they are nourished and gorgeous!
It's been my experience that no hair piece comes out of the box perfect and that this alternative hair journey requires trial and error and educating ourselves. Uniwigs is very upfront that Burmese hair can be wavy, curly, after washing and each one is different. It's human hair and indiviual results vary. It's been my experience that Uniwigs toppers and wigs are of the highest quality and they behave as expected IF they are handled as instructed.
Uniwigs has countless YouTube videos by alternative hair experienced women who are education ambassadors that we can learn from! They share tips, tricks, expectations, care guidelines and toppers/wigs reviews. It takes time and patience to learn all of this and to find what works for you. If one doesn't work, it's okay! I've returned a topper with Uniwigs and it was seamless. They understand this can be a trial and error process. Uniwigs customer service have helped me with color choices after I sent them requested pics of my bio hair in natural light. They were honest and experienced and told me what would work and what wouldn't.
I recently suffered hair loss but I've always had a hair piece of some kind since I was a teenager as my hair has always been thinner than I'd like. I'm now 73. I recently found my old "bag o hair" (lol) that I've accumulated over the past 20 years and I realized I bought the SAME STYLE/COLOR WIG 8 times!! Some still had half cut lace on them! I had no idea what I was doing for years and I expected a miracle right out of the box. All 8 of my old wigs were crackly dry, tangled and abandoned by me. That's when I committed myself to learning about this seemingly complicated world of alternative hair before I wasted any more money. (All 8 have now had baths, oil and styling and they are now smilingly beautiful!)
I found Uniwigs and I am sooooo grateful that I did. My experience has been completely positive in every aspect from the beginning.
Their customer service has been responsive, friendly, helpful, and dedicated to taking good care of my needs in this experience. They are the only alternative hair company I've seen who's emphasis is on helping women suffering hair loss. They support charities dedicated to these causes and contribute part of their sales to these organizations.
I am NOT paid by Uniwigs. I do NOT work for them. This is a 100% honest review. I couldn't be happier with them. I trust them with my purchases. Their shipping is shockingly quick (4-5 days from China to CA!), no charge for shipping, no tarriffs, no problems. Some items ship seamlessly from their warehouse in CA.
I can't wait to pick out my next topper from Uniwigs!
Truly.
I absolutely loved my first Savannah. My second has been a complete mess. I complained about the quality when I first got it but the only thing they offered to do is give me a shipping label to China, and just getting the label took weeks. I decided it probably wouldn't do any good so I kept it. After 4 weeks of wear it stays matted all the time. Can't put my fingers through it and struggle to get comb through it. I've tried the expensive deep conditioners, Aragon oil, coconut oil, leave in conditioner. Nothing works. Waste of a lot money.
Reply from UniWigs2026-08-24
Hi,
Thank you for sharing your honest feedback. We’re truly sorry to hear that your second Savannah has been such a disappointing experience, especially after you loved your first one. We also apologize for the delay you experienced while waiting for the return label — we understand how frustrating that must have been.
The condition you described after only four weeks of wear is certainly not the experience we want for our customers. We’d really appreciate the opportunity to look into this further and see what we can do to make things right.
Please reach out to our customer service team at [email protected] with your order number and a reference to this review. We’ll be happy to personally review your case and work with you toward a solution.
We’re truly sorry we let you down this time, and we hope to have the opportunity to make this right.
Sincerely,
UniWigs Customer Service Care Team
I’ve had such a great experience with UniWigs! I purchased my topper about a year and a half ago, and she is still soft, shiny, and beautiful. I typically wash her about every 10 wears, and she has been incredibly easy to maintain. Even after all this time, I haven’t experienced the dryness that can sometimes happen with alternative hair.
I’ve also tried several different UniWigs pieces, and I continue to be impressed with the quality, especially for something that is affordable enough for everyday wear. Their customer service has always been wonderful as well.
If you’re looking for high-quality alternative hair that holds up to real, everyday life, I highly recommend UniWigs. My experience has truly been a positive one!