UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
Written by the business, not verified by us.
Is UniWigs legit?
UniWigs (uniwigs.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional softness and natural appearance of the hair pieces, noting that the lightweight fibers are very comfortable for daily wear. Consumers also appreciate the supportive customer service team and affordable prices, finding these alternative hair options to be a wonderful investment.
However, some reviewers were not happy with the quality after washing, mentioning specific problems like severe dryness, tangling, and noticeable hair shedding. A few other people also felt that certain items looked unnatural, pointing out issues with visible cap edges and thin areas where the mesh could be seen.
Auto-generated from all reviews of this business. For reference only.
I received the CLOSED LACE | 6.5” X 7” AIRY ELEGANCE | ULTRA-BREATHABLE HUMAN HAIR TOPPER | PONYTAIL TOPPER|LOW DENSITY in Light Permafrost from Uniwigs. This is my first topper as normally I wear wigs so I wasn't sure what to expect. I can say I am extremely pleased with the topper and it has become my favorite piece for many reasons. One reason is comfort! This topper is incredibly breathable and it doesn't feel like you are even wearing a hair piece at all. Second is the ability to put it up in a pony tail which in a regular wig is not comfortable and more difficult. Third is the ability to style it with a curling iron or flat iron, you can change your look as you like as it's real human hair , it's like it's YOUR hair and it's so easy to style. Another reason is how incredibly beautiful the color of the piece is and how well it blends with my natural bio hair, like I said this is my first topper so I didn't know what to expect but it matches me perfectly and looks like it always has been there. Additionally I reached out to customer service with a question and they went out of their way to make certain I had the correct answer to my question which I really appreciate, I sent them pictures at their request just to make sure they would give me the very best answer possible. My order came SUPER fast and arrived very quickly after it was placed. Overall I am super pleased with the quality of my hair piece . It surpassed my expectations and opened my eyes to a whole new way to confidence . I feel beautiful in my hair topper .
I am 62 and wanted to give a try to a hair topper. From end of June when I contacted UniWigs support for help in picking the right size. From the first conversation I had a very friendly and honest guideless. I ordered European hair 110 density which matches my hair. The quality and color were amazing. I do have a smaller cap size and unfortunately the topper was slightly bigger and I had to return it. I was afraid that now the problems will start. But the process was amazingly easy and I just saw the credit post on my credit card account. they also offered to exchange for another topper absolutely free. I just need a smaller size, which they do not carry at this moment. Thank you!
I tried on UniWigs human hair Jade for the first time and she looked like she could be my real bio hair. I got the Vanilla Butter Blonde shade which I love. The color looks so soft and light inside and outdoors it looked like a beautiful golden blonde. The lace front hairline looked very natural and felt comfortable. The human hair is super soft and moved quite naturally. It is a glue less wig, thankfully! The cap was comfortable and breathable, however my head is so small that the wig was slightly too big. I am 100% bald so for my type of hair loss the only recommendation I have in terms of cap construction would be to have some silicone lining ear tabs. All in all I’m very happy with the wig Jade, it’s a lovely hair piece.
Leslie ponytail wig in color 223 r is one of the most unique wigs I’ve tried. Being able to wear it in a ponytail makes it feel so much more like natural hair. I love the realistic 130% density and 18” length—they’re perfect for everyday wear. If you’ve missed throwing your hair up because of hair loss, this one is definitely worth looking at. 🤍
I love this company! I've bought many toppers over the years from them and the quality is always consistent. I lost my hair to radiation in 2023 and when I got my first topper, I wanted to cry! Seeing hair on my head again was so wonderful and I love that I can curl them and treat them like my own hair.
Horrible quality hair (Burmese), incredibly dry, with split ends and lenght, patches of bleach and highlights that are brassy, lace is very noticeable, feels like a hat. The tips are so dry that it feels like a metall brush. The Hair was silikon soaked and after the first wash, i couldnt even brush it, knots like wtf. It dry like savannah, thats true. But for 800 Euro this is scam. Might send it back this time. also its the second fail. the "upgrade" courtney was a downgrade. Extrem bad quality Hair for a horrible Price.
Reply from UniWigs2026-07-08
Dear Valued Customer:
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, especially given the investment you made in your purchase.
We understand your concerns regarding the hair quality, dryness, tangling, lace appearance, and overall wearability of the unit. We also recognize how disappointing it is to feel that this purchase did not deliver the quality you expected, particularly if you have experienced issues with a previous order as well.
At UniWigs, we take product quality concerns seriously, and we would appreciate the opportunity to review your case in detail and work toward a fair resolution. As Trustpilot does not allow us to discuss order-specific information publicly, we kindly invite you to contact our customer care team directly at [email protected] with your order number, or reply to any previous correspondence from us.
Our management team will personally review the situation and do our best to assist you.
Thank you again for bringing this to our attention. We hope to have the opportunity to make things right.
Best regards,
Customer Service Manager
UniWigs
I got the Georgia Wig from Uniwigs and it gave me hope that affordable low density wigs do exist! I always thought you had to pay thousands to get a good human hair wig but this company shows you otherwise! The Georgia wig is a nice medium warm blonde with subtle rooting which made me feel like I almost had my bio hair back. I have alopecia so when I look for wigs I want the cap to be comfortable and the lining of this one was very nice and easy to wear. I love how realistic it looks and I can even do an easy updo. The feeling of the hair is pretty good, not the best but that’s because it’s under $1000! The shipping was so fast from china and I really liked the professional packaging and that it comes with a nice satin bag to store it. I will definitely look to this company for other styles and lengths!
I love the hair quality, It feels super amazing
And looks super natural
I will order it another time.
However I have a comments on the cracky sound of the base of the hair topper, I would highly recommend to make a solution for this,
other than that its amazing
I just got the breeze closed topper. Wow, this piece is first beautiful, second comfortable, and third so secure that feels is glue to my head. Im still getting used the color (i ordered expreso brown and was expecting a darker color) but i think is perfect for the summer months for sure and still is within my shade. I purchased a courtney before that Im about to retired her and make this my new daily.
I recently received Amelia and absolutely love this length and colour. The density is really natural and the hand-tied cap is so lightweight and comfortable. The mousse brown colour is so dimensional. This is the most realistic piece I've gotten from UniWigs so far!
The Amelie wig (SKU: HHL2517) exceeded my expectations. The medium cap ran slightly large, but I found it incredibly comfortable that way. The 130% density was perfect. So lifelike and natural—probably the most natural wig I’ve tried. The hairline was invisible and the part looked beautifully realistic.
I've been looking to purchase from Uniwigs for months and decided to go for it after losing so much hair through perimenopause in the last 10 months. Uniwigs kept popping up on my reels and feed and after much researching decided to buy from them. When I took the hair out of the package I was absolutely delighted soft and shiny the colour was perfect and once I'd fitted the topper I was so happy it was wonderful, fitted well and really comfortable. So far so good!!!! then after wearing for 3 week I decided to give the topper a wash so after investing in all that money I wanted to be really clear about how to wash the topper, I watched the videos on here and purchased expensive sulphur free shampoo and conditioner and hair oil unfortunately this is where the low stars come from the hair is dry and clumped togeather with split ends im so disappointed on how the topper as washed up, I've only had the topper 1 month!
Reply from UniWigs2026-06-25
Hi there,
Thank you for taking the time to share your experience with us, and I’m truly sorry to hear how disappointed you feel after washing your topper.
We’re really glad to know you were happy with the initial look, color, and comfort—that means a lot to us. However, it’s very upsetting to hear that the hair became dry and tangled after washing, especially so soon after purchase.
This is not the result we want for our customers, and we absolutely understand your frustration.
We would really like to take a closer look at your case and help resolve this properly. Please contact our support team with your order number and a few photos of the current condition of the piece, and we will make sure this is reviewed and supported with the right solution for you.
Thank you again for your honest feedback—this helps us improve, and we hope we can turn this experience around for you.
UniWigs Customer Support Team
I am pleasantly surprised by the quality and cap construction of the Jade human hair wig from Uniwigs. The lightweight density is perfect for summer months in the heat and humidity. The hair feels soft and lightweight styled beautifully with long layers . The piece goes into a ponytail with ease due to the light weight density of 110% . The color vanilla butter blonde looks so natural just like my bio hair before hair loss. The cap construction with the lace front cap provides a smooth transition flat to the head for the most natural look . I love that the cap comes with a comb at the nape and combs on the side to secure the piece to my wig grip .
Customers in the UK should be aware that if they return an item that they purchased from USA they will have to pay a customs fee. My purchase cost $500 , which was not suitable for me and when returning this was asked for $60 to deliver back to US apart from the £30 delivery charge. The Post Office manager said it is down to the policy of 20% charges on purchases, even though I was returning this and not selling it. V. disappointing and will not be buying anything from US again.
Reply from UniWigs2026-06-10
Dear Anne,
Thank you for sharing your feedback, and we are sincerely sorry to hear about the unexpected fees and frustration you experienced while trying to return your purchase.
We completely understand how disappointing it is to face extra charges. We would love to clarify that customs duties, import taxes, and related carrier handling fees are set and regulated by local government policies (such as UK customs and the Post Office) rather than UniWigs. Unfortunately, international return logistics and cross-border customs fees are outside of our direct control.
That being said, we truly value you as a customer and don't want you to leave with a negative experience. Please reach out to our customer support team directly at [email protected] with your order details.
We would like to look into your case and see how we can best assist or offer a gesture of goodwill to make things right for you.
Warm regards,
The UniWigs Team
My favorite thing about the Airy Elegance topper is just how realistic it feels. The density and color blend are so pretty, and it still looks great even after wearing it to work for 6+hours.
The Isabella human hair wig is absolutely beautiful. What I love most is the movement of the hair. It moves so naturally and effortlessly, and the hair itself is incredibly soft to the touch.
I also love the color, desert sand brown. This gorgeous brunette shade is complemented by beautiful highlights that add dimension and make the color look very natural and realistic.
The cap is comfortable and secure, making it easy to wear throughout the day. As always, I am very impressed with the quality of the hair. The craftsmanship, softness, and overall look make Isabella a truly stunning style that feels as beautiful as it looks. 💗
I have 4 pieces from Uniwigs and will purchase more
I have 4 pieces from Uniwigs, The hairline topper, The closed lace breeze, the closed lace airy elegance and the Leslie ponytail wig. All of these pieces are great and serve different purposes on my hair wearing journey. The colors are salon level and blend well with my natural hair. And don't worry, Uniwigs customer service is excellent so you can trust that you will be satisfied as their customer.
I love my Airy Elegance Topper from Uniwigs. The customer service team was really helpful in helping me choose a color and topper base that would work for me. The piece has totally exceeded my expectations. It looks super natural and matches my bio hair perfectly! Sometimes my young children look at me and ask “Mom, is that your real hair or are you wearing your wig right now?” I love that they can’t necessarily tell. The only downside is that I’ve had to tell a few friends that I’ve started wearing hair because they were asking repeatedly what I was doing to get my hair looking so healthy and thick and I didn’t want to lie. I’m new to topper wearing. This is the third topper I’ve purchased (the other two were from other companies) and first one that looked good enough to wear in public. I highly recommend Uniwigs and will definitely purchase from them again!!
Have purchased over 5 pieces from this brand and terrific every time. Hair is beautiful, soft and thick without looking unnatural and colors are beautiful! Shipping is easy-to-use track and arrives beautifully packaged. Highly recommend!
