Upwork (upwork.com) has a 4.3 out of 5 rating on OK.one, based on 245 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
When someone gets 3 star rating then project must mark as successful but they Mari as unsuccessful which is frustrating
And they said they have removed private feedback section but this is almost wrong bcz even public 3 star rating when mark as negative then how is Private feedback removed
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Олег Слобода · 1 review · Experienced 2026-08-08 ·
★★★★★
My Upwork account was permanently…
My Upwork account was permanently suspended due to a location mismatch — my profile had Kyiv listed but I actually live and work in Germany. I submitted a full appeal with official German documents (Anmeldung, employment contract, bank statement). Upwork confirmed my case was escalated to a specialist team — but that was over a month ago and I have received no response despite multiple follow-ups. I am a genuine freelancer trying to resolve this honestly. I hope Upwork will finally respond and review my case fairly.
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Barbara · 1 review · Verified · Experienced 2026-08-07 ·
Upwork has made my experience great by allowing clients to reach out to me directly. I don’t always have to apply for jobs; instead, clients find my profile and contact me for the services they need, and I can fulfill their requirements.
Walid Al Safi · 2 reviews · Experienced 2026-05-25 ·
★★★★★
Great platform overall
Great platform overall, easy to connect with clients and the payment protection gives real peace of mind. Connects can get expensive before you land your first good client, but once you do the projects tend to be worth it.
Nazir · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
Great experience witGreat experience with Upworkh Upwork
Great experience with Upwork. The platform is easy to use, professional, and provides a smooth experience for both freelancers and clients. Payment and communication processes are reliable.
Worst support service I have ever dealt with.
They make promises, ignore them, and then send irrelevant copy-pasted replies instead of actually resolving the issue. Weeks of wasted time and zero accountability.
I had a great experience working with Upwork. The platform is easy to use, and I appreciate the opportunities it provides to connect with clients and find work. Overall, I’m very satisfied with my experience.
Ida · 1 review · Verified · Experienced 2026-08-08 ·
★★★★★
A Reliable Platform for Freelancers
I have had a positive experience using Upwork as a freelancer. The platform has given me opportunities to connect with clients from different countries and work on a variety of projects, including virtual assistance, administrative support, data entry, and research.
I especially appreciate the secure payment system, clear contract and milestone process, and the ability to build a professional profile and portfolio. Upwork has also helped me gain valuable experience working with international clients and continue developing my professional skills.
Overall, I find Upwork a useful and reliable platform for freelancers looking for remote work opportunities.
I really enjoy using Upwork. The app is great, easy to use, and I love how smoothly everything works. It’s a great platform for connecting with clients and finding work.
However, the fees are quite high, especially the service fees and the transfer fees. I believe this is one of the reasons why some clients and freelancers choose to take their work outside of the platform. Lowering these fees could encourage more people to stay on Upwork and continue using the platform.
Overall, I’m happy with Upwork and think it has a lot of potential. I hope they continue improving the platform and make the fees more affordable for everyone.