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Beauty & Well-being

Myprotein USA

200 reviews

3.4200 reviews
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About Myprotein USA

Data updated
Website
us.myprotein.com
Category
Beauty & Well-being
Location
United States · UT
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (65/65)
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Is Myprotein USA legit?

Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

b
brett schiller · 2 reviews · Verified · Experienced 2026-05-12 ·

I'm happy with your product but your…

I'm happy with your product but your prices change every time i log on. Don't jack up your prices with a promo. Shoot straight an i'd buy more.

Reply from Myprotein USA2026-05-13

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

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customer · 1 review · Verified · Experienced 2026-05-10 ·

Prices are way too expensive now

Prices are way too expensive now, plus lead in the product.

Reply from Myprotein USA2026-05-13

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 1 review · Verified · Experienced 2026-05-10 ·

My experience was very good I enjoyed…

My experience was very good I enjoyed it a lot

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

V
Vinay Kumar · 1 review · Verified · Experienced 2026-04-24 ·

Been using MyProtein Whey Protein and…

Been using MyProtein Whey Protein and Isolate for years. A great clean and quality product. The app is very easy to use and I love using the discounts that are provided to help bring the price down to save some money.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-05-11 ·

Easy ordering

Easy ordering. Amazon payment is super convenient.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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customer · 1 review · Verified · Experienced 2026-05-09 ·

Always easy and always a great price

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Joshua Fedorko · 4 reviews · Verified · Experienced 2026-05-07 ·

The grass fed whey isolate is very…

The grass fed whey isolate is very good. I also had an issue with a previous product and customer service was kind enough to resolve it. I will gladly continue buying from myprotein.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

A
Airin · 2 reviews · Verified · Experienced 2026-05-10 ·

You charged me $12 to talk to an AI…

You charged me $12 to talk to an AI chat bot to use my HSA.... Absolutely ridiculous.

Reply from Myprotein USA2026-05-11

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

D
Danielle Petrosine · 1 review · Verified · Experienced 2026-05-10 ·

My new fave is Clear Protein

My husband and I love the clear protein product and we’re excited to see that there is a sale going on today, of course we are sure to take full advantage of that. The iced tea lemon flavor is delicious. It is such a great way to get extra protein. The ordering process is also very easy using the app.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

F
Frank Esteve · 3 reviews · Verified · Experienced 2026-05-07 ·

Price is skyrocketing.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

L
Linda S · 2 reviews · Verified · Experienced 2026-05-07 ·

They sent me a text offering 40% off…

They sent me a text offering 40% off and a free shaker and when I placed my order the 40% did not come off nor did they include the shaker. The text did not indicate I had to include it in my cart. I contacted customer service and they were unable to resolve this. For this reason I’m canceling my subscription.

Reply from Myprotein USA2026-05-08

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

Websites is nice, but needs work

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shaker bottles. I'm excited to try this brand for the first time, as I was attracted by the discounted prices. We will see if I'd be interested in purchasing when the discounts are no longer available.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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customer · 1 review · Verified · Experienced 2026-05-05 ·

Checkout was more difficult than needs…

Checkout was more difficult than needs to be. I don’t like trying to be sold all the extra products.

Reply from Myprotein USA2026-05-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

M
Mike · 2 reviews · Verified · Experienced 2026-05-05 ·

I am a little frustrated

I am a little frustrated. I was on a subscription where I paused it last month by a month. I was expecting my new shipment this week. Then I log on to see what is up and it said it was out of stock. No warning. So I tried a different flavor but it was then telling me can't buy the 11lb package. So I canceled all and just did a regular purchase.

Reply from Myprotein USA2026-05-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-05-05 ·

Bad labels of protein sizes.

I very much dislike the changes to how sizes of the Impact Whey are labeled. All other brands label their sizes in pounds. Labeling them as servings seems like just a way to trick people into not knowing what they are ordering. This was a strong turn off.

Reply from Myprotein USA2026-05-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

L
Leslie Herrmann · 4 reviews · Verified · Experienced 2026-05-05 ·

It makes me bonkers

It makes me bonkers when companies as for reviews before we've even received their service. In this case, I've just placed an order for one of My Protein's products; have not even received it yet, as I only just placed the order a day ago. Yet, MP is asking for a review?? It does now cause me to question the 4+ star ratings I observe on their website. Ask for a review AFTER we've had a chance to try the product.

Reply from Myprotein USA2026-05-07

Hi Leslie, Thank you for leaving us your review, your feedback is vital and we will take your comments on board. We are asking customers to leave a review at different points in their journey to capture as much information as possible. Customers are more than welcome to leave their review once the order has arrived.Thank you again for taking time out to share your feedback. Thanks, Ben

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LAWRENCE GAIA · 2 reviews · Verified · Experienced 2026-05-05 ·

The unflavored flavor is no longer

Reply from Myprotein USA2026-05-07

Hi Lawrence, Thank you for leaving your review. I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben

G
Gigie · 1 review · Verified · Experienced 2026-04-25 ·

Quality but the shipping time could’ve…

Quality but the shipping time could’ve been faster

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

E
Ernesto · 1 review · Verified · Experienced 2026-05-05 ·

Good product

Good product Good offer

Reply from Myprotein USA2026-05-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

T
Tee · 2 reviews · Verified · Experienced 2026-05-05 ·

Very expensive products

The products are very expensive for the amount of servings.

Reply from Myprotein USA2026-05-06

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam