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Beauty & Well-being

Myprotein USA

200 reviews

3.4200 reviews
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About Myprotein USA

Data updated
Website
us.myprotein.com
Category
Beauty & Well-being
Location
United States · UT
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (65/65)
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Is Myprotein USA legit?

Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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customer · 1 review · Verified · Experienced 2026-05-20 ·

Waiting for a better sale

Waiting for a better sale. 5/20/26 This was easier for me to order because it was straight forward 50% off although it was for only 4 hrs and I was very lucky that my phone was in hand when it dropped. We were out of this needed protein for a week waiting for a sale. We need this discount on your protein that my husband loves and needs for his rare form of Myositis. It is easy for him to use and he never misses his twice daily routine and gets very creative. It is truly the best parts of his day when he mixes up a drink or yogurt with your vanilla ice cream or chocolate brownie protein. I love the day it arrives shipping free and I can hold it up, tell him what I saved, and catch his smile. You are a vital part of our lives and we trust and love your product. Thank you very much! Mary and Mike

Reply from Myprotein USA2026-05-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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customer · 1 review · Verified · Experienced 2026-05-21 ·

I like to for my bussines

Reply from Myprotein USA2026-05-26

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia

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customer · 1 review · Verified · Experienced 2026-05-21 ·

good product

Reply from Myprotein USA2026-05-26

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia

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customer · 1 review · Verified · Experienced 2026-05-18 ·

Disappointed in the wild price raises

Disappointed in the wild price raises. Had been a long time customer but won’t be purchasing again

Reply from Myprotein USA2026-05-20

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

E
Eric · 2 reviews · Verified · Experienced 2026-05-13 ·

Deceptive marketing, shrinkflation

The website changed from selling by weight (e.g. 5.51 lbs) to selling by serving (e.g. 65 servings). I felt cheated when the product showed up at only 4 lbs. They are selling this at the same price as the 5.51 lbs bags I bought previously. The marketing is intentionally deceptive and trying to hide the fact that they significantly shrunk the size of the product. I really like the product, but one star for the blatant dishonesty and lack of transparency on the part of the company.

Reply from Myprotein USA2026-05-21

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 1 review · Verified · Experienced 2026-05-19 ·

Love this company and their products

Love this company and their products. Orders get to me super quick and I've been ordering for years with no issues. Love the continous deals and add on products to try more things.

Reply from Myprotein USA2026-05-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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Maggie Griffin · 2 reviews · Verified · Experienced 2026-05-19 ·

I like the random sales and…

I like the random sales and discounts….it feels like a treat to get a price break even if it’s only 50 cents.

Reply from Myprotein USA2026-05-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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JOSHUA HESKETT · 3 reviews · Verified · Experienced 2026-05-17 ·

Didn't honor discount code

It was just odd that they advertised a discount code and additional discount if you download the app, then nothing worked with the code. Feels scammy

Reply from Myprotein USA2026-05-20

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

From what I believe

From what I believe, they have the most amount of protein/dollar with a decent taste. I'm not giving 5 stars, because they're not the cheapest and the most delicious all at once, but they are definitely healthy for you and your wallet (only if you get the discounts).

Reply from Myprotein USA2026-05-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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NW PA guy · 1 review · Verified · Experienced 2026-05-17 ·

Easy ordering experience &great price…

Easy ordering experience &great price on sale.

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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Chase · 1 review · Verified · Experienced 2026-04-01 ·

Always delivers the goods

Always delivers the goods, quality and on time!

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
J Tillery · 2 reviews · Verified · Experienced 2026-05-15 ·

Myprotein user for years

Been using Myprotein for many years and they have always had quality stuff. It a market with some many fad brands, Myprotein has remained a science backed brand with real results.

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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customer · 1 review · Verified · Experienced 2026-05-15 ·

Why are you charging for shipping

Why are you charging for shipping? Every week you have a different sale. in the past, I’ve paid $55.

Reply from Myprotein USA2026-05-16

Hello, We appreciate you sharing your concerns about our shipping costs and pricing. We are reviewing our policies. A message has been sent to your account. Kind regards, Liam

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customer CherylHeighe · 2 reviews · Verified · Experienced 2026-05-12 ·

This was recommended by my coach that's…

This was recommended by my coach that's helps me to get of meds and lower A1C.

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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Michael · 5 reviews · Verified · Experienced 2026-05-13 ·

your web site is easy to use and you…

your web site is easy to use and you always come up with big saving on you products.

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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customer · 1 review · Verified · Experienced 2026-05-12 ·

Ease of website

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

A
Adrian-Jesse · 3 reviews · Verified · Experienced 2026-05-12 ·

Great product and fast shipping!

Reply from Myprotein USA2026-05-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-05-11 ·

Promoting a false "free meal" promotion

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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Amilia · 1 review · Verified · Experienced 2026-05-11 ·

Great tasting protein wafer

Third time buying the lemon protein wafer Best tasting of the 3 flavors I tried - the raspberry chocolate was second and did not like the vanilla. Left a weird aftertaste. The price of $13.99 is also the best price I have paid for a box of protein wafers.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

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Michael Rodriguez · 2 reviews · Verified · Experienced 2026-05-11 ·

I found the process of editing flavors…

I found the process of editing flavors tedious. Every time I tried to pick a flavor that was in stock and an available for subscription, the website kept bringing me the pricing for my previous order. I go to the main protein page to see if those old items were in stock and no they aren’t. I appreciate the discount for subscriptions but wish you had more availability for flavors.

Reply from Myprotein USA2026-05-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia