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Beauty & Well-being

Myprotein USA

200 reviews

3.4200 reviews
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About Myprotein USA

Data updated
Website
us.myprotein.com
Category
Beauty & Well-being
Location
United States · UT
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (65/65)
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Is Myprotein USA legit?

Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-06-12 ·

excllnt excllnt

Reply from Myprotein USA2026-06-17

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal customers. Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments. If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-06-11 ·

My existing subscription is essentially…

My existing subscription is essentially canceled and I was not alerted to this happening. Then I spent a lot of time trying to figure out why I couldn't set up another subscription for protein. End result is I wasted a lot of time and had to pay more for a non subscription purchase.

Reply from Myprotein USA2026-06-16

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

V
Vincent · 5 reviews · Verified · Experienced 2026-06-08 ·

Awesome supplements and great prices!

Great products and very easy and fast to place my order on the app and get all the discounts.

Reply from Myprotein USA2026-06-16

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

Y
Yaphet · 1 review · Verified · Experienced 2026-06-11 ·

Great pricing

Great pricing, straight forward purchasing

Reply from Myprotein USA2026-06-16

Hello, Thank you for taking the time to leave your review! It is always a pleasure to receive this feedback from our loyal customers. Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments. If you have any questions or queries, please do not hesitate to contact us and we will be happy to help. Kind regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-06-09 ·

too expensive

Reply from Myprotein USA2026-06-16

Hello, Thank you for leaving your review! If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind regards, Natalia

j
johnsonp · 3 reviews · Verified · Experienced 2025-11-29 ·

Thick and sweet even with water

The protein shake is thick even in water. I’m worried if the label and ingridients are correct? Since its sweeter and thicker. i wouldn’t buy again. They need to confirm this.

Reply from Myprotein USA2026-06-16

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-06-10 ·

Mobile Discount Bug

i found the website from TPATH on my PC then i saw that i can get an additional 5% off on the app so i download the app on my phone and it still tries to get me to download the app even thought i'm on the mobile app. there should be a way for it to detect that im on my phone so it doesn't keep suggesting that besides that, the price is a little high but the discounts help a bit

Reply from Myprotein USA2026-06-16

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

c
customer · 1 review · Verified · Experienced 2025-12-23 ·

Very good supplement make you really…

Very good supplement make you really gentlemen it's better for workout as well 💪 keep you active

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 1 review · Verified · Experienced 2026-06-08 ·

Would have been 5 stars but not happy…

Would have been 5 stars but not happy about the shrinkflation + price increase. Nor the units changing from weight to "servings." Still the the best powder I've ever used and I require unflavored which you still have. Thanks!

Reply from Myprotein USA2026-06-16

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

C
Casey · 26 reviews · Verified · Experienced 2026-06-07 ·

Once again

Once again, best pricing and best quality in an find anywhere.

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

V
Vince · 2 reviews · Verified · Experienced 2026-06-07 ·

Charging more for less servings…

You’re charging more for less servings now. 130 servings is not 11 pounds.

Reply from Myprotein USA2026-06-09

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

A
ALAN PHILLIPS · 4 reviews · Verified · Experienced 2026-06-08 ·

Confirmation of my order says it's…

Confirmation of my order says it's coming from Poland?

Reply from Myprotein USA2026-06-09

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 1 review · Verified · Experienced 2026-06-07 ·

Have heard good things about this

Have heard good things about this, but critical bit of info is missing: what is the weight of the "130 servings" bag? Please consider not making people calculate it!

Reply from Myprotein USA2026-06-09

Gentile cliente, Grazie per aver lasciato la sua recensione! È sempre un piacere ricevere questo tipo di feedback dai nostri clienti fedeli. Il suo feedback ci aiuta a mantenere e migliorare i nostri servizi, e il team sarà molto felice di leggere i suoi gentili commenti. Se ha domande, non esiti a contattarci. Saremo lieti di assisterla. Cordiali saluti, Natalia

S
Steve Orbach · 11 reviews · Verified · Experienced 2026-06-07 ·

Great products

Great products . Great service and customer care. Can’t be beat!

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Joseph Connor · 2 reviews · Verified · Experienced 2026-06-06 ·

Both of my subscriptions have been…

Both of my subscriptions have been stopped. I was only told about the 'chocolate' flavor via email but my unflavoured subscription still hasn't been shipped. I reached out to customer service and they weren't very helpful and it always takes at least a day to get back to me. I tried to change my flavor to get a my protein but the tabs didn't work correctly on the website. Because i am running out of protein i cancelled one of my current subscriptions 'chocolate' and tried to restart my subscription but was only allowed a to do 'quick buy' I couldn't navigate the website to start a subscription so i simply bought a one time order. I am still waiting to see what happens with the unflavoured subscription it just keeps pushing back the day for payment. If this isn't sorted soon the purchase i just made will be my last one with myprotein unfortunately. I have been a customer for around 12/13 years. I simply wanted my subscription continuing as normal and am willing to change the flavor.

Reply from Myprotein USA2026-06-07

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 1 review · Verified · Experienced 2026-06-04 ·

Crazy increase in prices

Crazy increase in prices, smaller sizes, no subscription options????

Reply from Myprotein USA2026-06-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

A
Alesha Wooden · 2 reviews · Verified · Experienced 2025-12-31 ·

Love MY Protein

Love MY Protein. I really enjoy the clear whey protein; it tastes great and the sample packets are great for travel. My new favorite.

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

C
Claudia · 5 reviews · Verified · Experienced 2026-02-06 ·

Great protein shakes

Great protein shakes! Those are quality protein shakes that come in a variety of flavors, good price and fast shipping ! My to go place when it comes to protein drinks

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

D
Dana · 2 reviews · Verified · Experienced 2026-06-03 ·

Website is cumbersome to use

Reply from Myprotein USA2026-06-09

Hello, Thank you for leaving your review! Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments. If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind regards, Natalia

J
Jennifer Minnich · 3 reviews · Verified · Experienced 2026-06-03 ·

Check out was a mess

Check out was a mess. I tried using my HSA it took the payment 3 times but still said I had a balance. I then entered my husbands fsa and the whole balance was taken. Will my fsa be refunded?

Reply from Myprotein USA2026-06-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia