Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Amazing flavours! All have been fantastic for the clear protein and not grainy at all
Reply from Myprotein USA2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Can't get into my account and nobody could help me. Really crummy customer service.
Reply from Myprotein USA2026-07-01
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The bait and switch discount offers are terrible "up to 50% off" is never 50% off and the "almost everything" means nothing anybody ever orders.
This'll be my last order, I'll be purchasing from competitors in the future just to avoid the scammy marketing here.
Reply from Myprotein USA2026-06-29
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I paid an astronomical amount for shipping and have yet to receive my protein. According to the tracking it has been stagnant for days. Unacceptable. I had such high hopes as my sister ordered the same day and received her package within 2 days.
Reply from Myprotein USA2026-06-30
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
None of the product I ordered showed up in the UNIUni app is terrible when trying to figure anything out. There’s no help go to customer service and it just loops back around to tracking my package which I already did multiple times.the Chat bot does nothing.
Reply from Myprotein USA2026-06-29
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
G
Gordon · 1 review · Verified · Experienced 2026-06-27 ·
★★★★★
Great tasting products at a very…
Great tasting products at a very reasonable price! Also, their website is easy to use.
Reply from Myprotein USA2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Easy website. Wonderful products. Ordering is a breeze.
Reply from Myprotein USA2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I’m disgusted by how much the price has increased and how the packaging has changed to try and hide it. I’ve been a loyal customer for many years and this will be the last time I purchased from you.
Reply from Myprotein USA2026-06-26
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
I am first time customer did not get free shipping or shaker Bottle
Reply from Myprotein USA2026-06-24
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Send a ton of unnecessary emails. Tried unsubscribing but still coming through
Reply from Myprotein USA2026-06-24
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Second order of Creatine from Myprotein. Love it! Notice different changes in focus and muscles as well as energy. Mixes so well in cold or hot drinks. Quick delivery too.
Reply from Myprotein USA2026-06-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
M
Mario · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Lots of variety!
Checkout process was easy and many great flavors to choose from.
Reply from Myprotein USA2026-06-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
C
Chris · 2 reviews · Experienced 2026-06-19 ·
★★★★★
My favorite protein company
I love the products. The shipping time is great. And the customer service is quick and helpful.
Reply from Myprotein USA2026-06-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
M
Mike · 3 reviews · Verified · Experienced 2026-06-21 ·
★★★★★
I signed up for Myprotein subscription…
I signed up for Myprotein subscription about a year ago to take advantage of subscription pricing and keep the 50% discount on my orders. Then this spring the website said they were out of stock on many flavors of their protein which seemed strange. Come to find out they weren't out of stock just changed the way they were identifying each bag so the could increase the price per serving by about 30%. I felt taken. I signed up so they could have a solid recurring revenue stream and I could get a great discount on the protien we use all the time. Not real happy about the massive jump in price.
Reply from Myprotein USA2026-06-26
Hello,
Thank you for your review.
We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.
Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.
Kind regards,
Sam
Always love the product but the new sale by serving size vs weight is a very obvious way to try to hide a reduction in quantity for the same price. I get it your costs and demand is increasing but just be honest about it.
Reply from Myprotein USA2026-06-26
Hello,
Thank you for your review.
We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.
Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.
Kind regards,
Sam
M
MES · 1 review · Verified · Experienced 2026-06-19 ·
★★★★★
When a problem occurs, company ghosts customer.
Was told there was a problem processing payment on my card. I suggested that canceling my order and allowing me to re-order using a different billing address would fix the problem. No reply from Myprotein.
Reply from Myprotein USA2026-06-20
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
