Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I remember when I first started buying from my protein I was able to get 2.5 lbs of whey for under $25 and free shipping…kind of disappointed prices aren’t as good as they use to be.
Reply from Myprotein USA2026-07-13
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
I’m sorry to hear about the frustration caused by this matter.
I’m pleased to be able to resolve this issue for you.
Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away.
Kind regards,
Feedback Team
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great savings with promo codes! Easy check out process!
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Been buying from MyProtein for over a decade, but the product choices continue to shrink. I want 5lb bags of unflavored Whey Isolate but they're unavailable, and based on months-old reviews, they've been unavailable for a while. Unfortunate that I have to switch brands.
Reply from Myprotein USA2026-07-08
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I love all the deals and different payments they made it really easy to buy
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
This is my favorite clear whey protein. It is refreshing and enjoyable since it's not heavy and doesn't feel like a meal and allows you to get hydration and your protein for the day! Love it! The rocket pop 🚀 flavor is my favorite. I sometimes add sparkling water to give it a fizz. Makes great cocktails and it's glittery and pretty 😍 💕 i stock up when they have sales.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great tasting clear protein. Nice coupon code for bogo.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered these on a trial basis to… try the product after seeing good reviews on TikTok.
I ordered these on a trial basis to find out whether they worthwhile, only to find out after my order that the company ran out of stock. This is a misleading practice, inventory management should be real-time and should have let me know upon order... instead I now have a subscription and no products. No clean or transparent practices when you have yet to earn my trust. Not a good start!
Reply from Myprotein USA2026-07-08
Hi Olivier,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the subscriptions on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I enjoy the ease of the website and ordering multiple items.
The products are great and even the kids like them.
It's a great way to get in extra protein.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Love the one flavor I got and can not wait to try these. With the discounted price I can afford it and it's so worth every penny. I am very fussy and hard to please.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was nice to ise FSA funds for protein, but the process seemed clunky. I have never tried this brand, I look forward to tasting it. I will review again after trying. I appreciate the sales price, much better than what I've been paying for my current clear protein.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
While MyProtein continues to provide customers with access to high quality whey protein isolate, removing the 11lb option whilst charging the same price for less product is preposterous. Moving forward with this model is undoubtedly going to frustrate consumers, such as myself, and potentially impact conversion rates in the future.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Products offered are not clear for quantity. Some are labeled as "servings" some in grams, some in kg, and others in lbs. Giving someone the option to "supersize" but it's actually a smaller amount for more money per serving. Feels like capitalism at it's worst. Discount codes you emailed won't work and website is filled with ads and shit extra offers. Feels like you sold out very sad to see and will be looking for other sources for my supplements moving forward.
Shrinkflation combined with higher prices, hiding behind a website that makes it difficult to compare products. Just be honest with people, clear is kind, unclear loses customers.
Reply from Myprotein USA2026-07-06
Hi Brad,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Stephen
I love being able to use the app to purchase, makes it so easy. I love the birthday cake flavor, it is so versatile for things like yogurt bowls, muffins, pancakes, and smoothies. Thanks to MyProtein for text message promos and for free shipping, it makes protein powder an affordable option for me.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to order. Just didn’t like all the options for free gift.
Reply from Myprotein USA2026-07-09
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
You are charging a tax when shipping to US state, where tax is not charged for protein powder
Reply from Myprotein USA2026-07-03
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
For quite some time now, the experience has been bad. I remember that in the past there were good offers, but lately the discounts seem very poor and the service is terrible with some of the companies they use for deliveries.
Reply from Myprotein USA2026-07-03
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
