Myprotein USA (us.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
s
steve · 1 review · Verified · Experienced 2026-06-02 ·
★★★★★
My subscription was canceled due to the…
My subscription was canceled due to the product change but nothing was delivered and I was not offered an opportunity to get the new product. Found out on my own weeks later... Disappointed with the communications..
Reply from Myprotein USA2026-06-03
Hello Steve,
We appreciate you sharing your experience. We are truly sorry to hear about the confusion regarding your subscription and the lack of communication. We are reviewing our processes to prevent this from happening again.
A message has been sent to your account.
Kind regards,
Liam
Nice discounts, but same discount doesn't work next day
Reply from Myprotein USA2026-06-02
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
I love My Protein because it's the first protein powder that doesn't make me bloated and I enjoy their low carb options. Thank you!
Reply from Myprotein USA2026-06-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Your subscription service is month to month but your product sizes are weekly or 60days plus. Add every 60 days to subscription and I’m “in”. Add weight to number of servings. Everything good. Great product.
Reply from Myprotein USA2026-06-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Customer service did respond back after seeing my post and said they would resend the product and refund me a quarter of the purchase. Thank you for doing something about this matter. Update 6/
I never got my 3 cases of protein drinks and no way to contact anyone??? Uni-uni delivery svs.?? Says they made delivery but never happened. Soo now what
Update...
Customer service has reached out to me and stated they would make things right by giving me a quarter Refund back of the purchase price and resending the product. Let's hope everything goes well.
Update 6/08/26
Unfortunately the quarter refund on the order never happened, we never got the product (3cases) and never heard from them again .as you may see their response there is no ph# and no e-mail. Im now disputing the charges with my bank. Do better Myprotein
Reply from Myprotein USA2026-05-30
Hello Robert,
Thank you for taking the time to leave your review.
I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.
Should you happen to have any further queries, please don’t hesitate to contact us and we will be happy to assist.
Kind Regards,
Kayleigh
purchased a 30 day free trial for Centr, no activation code for 2 days
Reply from Myprotein USA2026-05-29
Hello Jason,
I'm sorry to hear about the frustration this issue has caused.
I'm happy to help resolve this issue for you.
Please provide your order number or contact us through your account, and we'll be able to resolve this issue right away.
Best regards,
Feedback Team
Big discount for 10/10 products. I bought 200 servings of creatine for only $30 compared to only buying 50 servings for $30 at GNC or any supplement store.
Reply from Myprotein USA2026-06-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Was not able to pay with my HSA card items I was legible
Reply from Myprotein USA2026-06-02
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
R
Rob · 3 reviews · Verified · Experienced 2026-05-26 ·
★★★★★
Great products and good prices
Great products and good prices
I've been using this place for about 6 years I think. Never had any issues with orders, items are always good quality, and the site is easy to navigate.
Reply from Myprotein USA2026-06-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
W
Will · 4 reviews · Verified · Experienced 2026-05-26 ·
★★★★★
Great Flavors, Great Prices
Great Flavors, Great Prices.
Reply from Myprotein USA2026-06-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
M
Michael · 2 reviews · Verified · Experienced 2026-05-19 ·
★★★★★
Delivery continuously failed, no reason given
Delivery continuously failed to by residential apartment building with a staffed concierge and mail room - customer service completely unhelpful in getting it resolved when I spoke on email and on chat. No one from delivery attempted to contact me or let me know what the issue is - we receive packages daily, from a variety of carriers and same day delivery people… I don’t understand what could be wrong. Canceling my subscription.
Reply from Myprotein USA2026-05-25
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Original pre workout orange is the most effective pre workout I have tried and I have tried most of them. It gives me energy without the jitters or crash.
Reply from Myprotein USA2026-05-26
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
J
Joseph · 2 reviews · Verified · Experienced 2026-05-22 ·
★★★★★
I like the taste
I like the taste, cost, & customer service. My only issue is I have tried several times to get put on the email list to be notified on new products & sales, however have still not received any emails. I was advised just to check the website periodically.
Reply from Myprotein USA2026-05-26
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
This was a great price for an excellent product. I love the clear protein. I didn't need any, but at that price, I now have an extra canister to take to work.
Reply from Myprotein USA2026-05-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
