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Home & Garden

Tala

ClaimedCollecting reviews

103 reviews

4.4103 reviews
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About Tala

Data updated
Website
us.tala.co.uk
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
93% (13/14)
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About this business

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.

Is Tala legit?

Tala (us.tala.co.uk) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Impressive Style and Quality

I’m more than pleased with the style and soft flow the Enno plug in pendants provide over our nightstands. I loved them so much I ordered the Knuckle table lamp with Sphere IV bulb. I plan to get additional standard size Tala Sphere bulbs for our guest room. Note which bulbs do and do not have dim to warm technology. Overall handsome quality products.

Reply from Tala2024-01-14

Hello Erik, Thank you for your glowing review.  We are delighted to hear you're so pleased with your new Tala lighting. Have a great day. Kind regards, Robin Tala Customer Support

I ordered the wrong lightbulbs and have…

I ordered the wrong lightbulbs and have been attempting to return them but the company won’t respond. The returns portal doesn’t recognize the tracking number and the company doesn’t respond to my requests for assistance. Have never had this happen to me before so be careful!

Reply from Tala2024-01-02

Hello Kayla, Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Claire Tala Customer Support

Received wrong lamps

Received wrong lamps. Paid for expedited shipment which should be refunded. Phones are not answered and it take days for any email reply. Don’t know when/if I will receive correct merchandise! Frustrating!

Reply from Tala2023-12-20

Hello, Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.  We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We have reached out to you via email and we will strive to resolve this for you as soon as we can. Kind regards, Emma Tala Customer Support

Solid lamp, service not as good

The lamp is solid and beautiful and worked well. A charge lasts a good time. The bulb died after three weeks. Tala did not respond to emails about it. At the time the Muse bulbs were not available on their website, and you can't use most standard bulbs. I contacted Haworth who said they would get Tala to send a bulb, which has not arrived. Eventually the bulbs became available and I ordered two ($20 each plus $15 shipping.)

Reply from Tala2023-12-14

Hello Desmond, Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Amie Tala Customer Support

Unclear who handles shipping

It should be made clear at checkout who will be handling the delivery. I used my P.O. Box # only to later find out that UPS is delivering, and they do not deliver to P.O. Boxes. Now I’m just watching my order bounce around and sit at various destinations, and it will probably just be returned to the warehouse.

Reply from Tala2023-12-04

Hello Meg, Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Claire Tala Customer Support

Beautiful product

Beautiful product and excellent customer service. Wish I had known the backorder was going to a month + when I ordered.

Reply from Tala2023-11-28

Hello Dana, Thank you for the honest review! We appreciate you taking the time to get in touch and we are constantly working on improving our ordering system and how we communicate with customers, so we will be taking your comments into account. Enjoy your Tala lights! Kind regards, Amie Tala Customer Support

I ordered the Alumina

I ordered the Alumina, Reflection Oval and Mantle Portable table lamps. The quality is exceptional and I love them all!

Reply from Tala2023-11-24

Hello Julie, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day! Kind regards, Emma Tala Customer Support

Just what I hoped it would be

Just what I hoped it would be. Very satisfied with my cute lamp. Came quickly and safely packed. No extra packaging which I like.

Reply from Tala2023-11-11

Hello Anneliese, Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day! Kind regards, Robin Tala Customer Support

Love our Tala Alumina

We now own 3 Tala Alumina lamps. One is used as a table lamp and 2 we installed as wall lamps. We love these stylishly simple lamps. They give great adjustable light and the wall installation was very easy. We look forward to looking at more Tala lamps in the future as we replace others in our house. Based on our experience they are well made and they make ordering very easy.

Reply from Tala2023-09-17

Hello Manuel, Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights! Kind regards, Jasmin Tala Customer Support

These lights are so beautiful and…

These lights are so beautiful and satisfying to use. I have now bought 4! Form and function are tops! I love the way the on and off button feels and sounds as it “clicks” off. The light truly spans the spectrum of cool to warm.

Reply from Tala2023-09-05

Hello Kendra, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day! Kind regards, Emma Tala Customer Support

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