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Home & Garden

Tala

ClaimedCollecting reviews

103 reviews

4.4103 reviews
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About Tala

Data updated
Website
us.tala.co.uk
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
93% (13/14)
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About this business

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.

Is Tala legit?

Tala (us.tala.co.uk) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Love these

Love these! Light is bright and dins beautifully. Love that it has the flexibility to be hung on the wall as well

Reply from Tala2023-04-23

Hello Catherine, Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights! Kind regards, Dafina Tala Customer Support

I purchase a hand blown bulb and it is…

I purchase a hand blown bulb and it is just stunning. The glow is magnificent and details art to die for. Very happy!

Reply from Tala2023-04-16

Hello Sarah, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day. Kind regards, Dafina Tala Customer Support

I LOVE my lights!

My order arrived in a timely fashion, and I absolutely LOVE my lights. I'd been looking at them for some time before ordering them, and I'm sorry I waited so long! I'm glad I have them now!

Reply from Tala2023-04-15

Hello Catherine, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day. Kind regards, Dafina Tala Customer Support

I purchased the Voronoi I lightbulb and…

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a halogen one that had gone out in my dining room chandelier. I read the description and features very carefully and looked at the photos because I'm very picky about my LED lightbulbs, and unfortunately the light is significantly whiter than described and shown in the photos. Returning it would've cost the same as the refund so I'm mostly just bummed because I really wanted it to work.

Reply from Tala2023-04-12

Hello Alicia, Thank you for your review. We are delighted to hear you're pleased with your new Voronoi I bulb. I am sorry to hear that the G9 bub did not work in your space, I have emailed you directly regarding this.  Kind regards, Amie Tala Customer Support

Great Lamp!

Really lovely lamp! Everything shipped super quickly and was packaged safely! Plus I love how the lamp can dim and vary in warmth. Plus, the base is super versatile with different bulbs or for desk or sconce use!

Reply from Tala2023-04-05

Hello Rachel, Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights. Hope you have a great day! Kind regards, Claire Tala Customer Support

What incredible products you have

What incredible products you have. I’m over the moon to be introduced to your lightbulbs. So happy with the product received.

Reply from Tala2023-03-31

Hello Peri, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day. Kind regards, Claire Tala Customer Support

The purchase experience was fast and…

The purchase experience was fast and simple. Shipping was faster than expected since it comes from the UK. The best part is the product. We love our lamps!

Reply from Tala2023-03-30

Hello Hafid, Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights! Kind regards, Emma Tala Customer Support

Beautiful lights!

The lights are beautiful. Love the dimming feature. They were so easy to put together and to hang. They were also packaged really well and in entirely recyclable and reusable packaging—yay! Only reason for four stars instead of five is that there is small dark mark (roughly 1/3rd of an inch long) on one of the lightbulbs. We’ve been unable to get the dark mark off the bulb no matter what we try. Maybe a flaw in manufacturing? Not bad enough to return. Just a bummer to have a new lamp slightly damaged from the start. The cord doesn’t hang straight down as expected but we’re hoping that will change given time in their new position on the walls.

Reply from Tala2023-03-30

Hello Lori, Thank you for your review. We are delighted to hear you're pleased with your new Tala lighting.  We have sent you an email directly regarding the mark on your bulb and we will strive to resolve this for you as soon as we can. Have a great day. Kind regards, Amie Tala Customer Support

I was sent the wrong item

I was sent the wrong item. Customer service will not send me what I ordered nor a way to return the wrong item.

Reply from Tala2023-03-21

Hello Irene, Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Tala Customer Support

Tala bulbs never arrived

I ordered bulbs from Tala in August. Its now March, they never arrived and have not received communications from Tala nor have I received a refund. This is the second time I've placed an order with the US branch of the company and had to chase down the order. Poor experience!

Reply from Tala2023-03-16

Hello, Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Amie Tala Customer Support

Love the Plug-In Pendant

Shipping was fast and thankfully came from Alabama for US customers. So appreciate Tala’s environmentally conscious approach— the use of easy to recycle materials, right to repair, and high quality construction. All of this is made even better by the fact that our light fixture is beautiful with a delightful dimming capability. As a renter, I especially love the Plug-In Pendant because I can improve whatever space I am in (and then take it with me!)

Reply from Tala2023-03-13

Hello Hayley, Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights,  we work hard to make sure our customer experience is great, so brilliant to hear you are happy Hope you have a great day! Kind regards, Tala Customer Support

GORGEOUS Lighting!

GORGEOUS lights! I had several questions about the temperature and lumens of these bulbs and Tala was able to answer them all. They arrived quickly and are soooo beautiful - I absolutely love them!

Reply from Tala2023-03-01

Hello Sidney, Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights! Kind regards, Emma Tala Customer Support

Disappointed

the lantern i received arrived inoperable. additionally, the time it’s taken to receive a shipping label (several days, and still waiting) is disappointing. i am fine accepting a replacement, assuming it would be a working model, but i had ordered the lantern for a specific event(s) in my home, and still don’t have a working lantern. i think i should have been offered an overnighted new lantern while i send back my current item.

Reply from Tala2023-02-23

Hello Tucker, Thank you for your review.  Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Tala Customer Support

Pretty but poorly designed

The concept of the product is great but there are certain structural/design issues (ie dimmer hanging 5 feet off the ground because it's in the middle of the cord) that make the product challenging to use in practice

Reply from Tala2023-02-22

Hello Kateryna, Thank you for your honest review. We appreciate all customer feedback and I have passed this on to the design team. Kind regards, Claire Tala Customer Support

I bought two sphere bulbs for around…

I bought two sphere bulbs for around $60. They were the warm to bright bulbs and one stopped getting bright so they were two different color temperatures most of the time so I had to take them down. I didn't want to buy another one for $30 and have another one fail so I just switched them out. Pretty disappointing and a waste of money. I reached out to Tala and got zero response meaning they didnt respond at all. Waste of money.

Reply from Tala2023-02-22

Hello Fletcher, Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.  We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We will be reaching out shortly to help resolve this for you as soon as possible. Kind regards, Emma Tala Customer Support

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