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Home & Garden

Tala

ClaimedCollecting reviews

103 reviews

4.4103 reviews
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About Tala

Data updated
Website
us.tala.co.uk
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
93% (13/14)
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About this business

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.

Is Tala legit?

Tala (us.tala.co.uk) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

A tala shipment arrived incomplete

A tala shipment arrived incomplete - only the ornament was in the box, not the fixture or the bulbs -- and they will not refund or replace. They keep saying that they have not been contacted by the shipping company. It has now been nearly three months. This was an item now listed on their site for over $2000. They will not replace the bulbs and the fixture, saying I need to buy a whole new one. I now have a useless magma disk and no fixture. I know that they ship with insurance so this should have been resolved weeks ago with me getting a replacement light. Without recourse, I have no option but to tell my story online and hope that this motivates them to resolve the issue.

I needed 4 lightbulbs for a new fixture…

I needed 4 lightbulbs for a new fixture and other places said they were from Tala so I decided to just go straight to the source. Tala had competitive prices and fast shipping times. The cost of shipping cancelled out the savings on the bulbs so it ended up being the same price, but I felt like I was supporting a nice business rather than amazon or something. The bulbs look great!

Dreamy Light

I purchased the oak knuckle pendant, which I have paired with the Sphere IV bulb, and it is simply perfect. It hangs over a bench in our front entry, and is visible from the street. At night time, we dim it to a low setting and it is the most warm and cozy sight to see. Everyone comments on how spectacular it is, and even my husband (who is a grouch and doesn’t like anything) is impressed with it.

Quality Control Issues + Great Customer Service!

5/16/24 UPDATE: Customer service reached out and provided me with a matching bulb and some additional information on the changes that had been made. I was very pleased by the service received and have adjust my rating accordingly. Thank you, tala! ***ORIGINAL REVIEW BELOW*** I ordered this to replace a previous Oval bulb that had been broken. It's clear that the supplier has changed as this bulb has a completely different hue than the previous one (I still have another one, they are for my bedside lamps), and when turning on the old ones, they have a soft fade in, but the new on just snaps on immediately. As well, the packaging that it arrived in is of lesser quality. I don't really care about the packaging or the light snapping on, I'm just mentioning these differences to illustrate why I believe tala is using a different supplier. The fact that the hue doesn't match is really the issue here, as now I have two different colored lights on either side of my bed, something that is unacceptable for a bulb that costs this much money.

Reply from Tala2024-05-07

Hello Tim, Thanks for your honest review, and I'm sorry to hear that you recent purchase does not match your previous Oval bulb. We are continuously improving our products to ensure that the efficiency and quality of the product is the best that it can be. We have sent you an email directly and we will strive to resolve this for you as soon as we can. Kind regards, Claire Tala Customer Support

Great products, excellent customer support.

Great products, fast delivery, excellent customer support. We received a defective light bulb, customer support immediately responded and expedited a replacement.

Reply from Tala2024-04-19

Hello John, Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights! Kind regards, Emma Tala Customer Support

I love my new Tala pendant lights

I love my new Tala pendant lights! They replaced boring builder-grade pendants in my kitchen and they are wonderful. Simple, streamlined, graceful. And I was able to get them installed with a dimmer, which is even better. Shipping was fast, too. Thank you!

Reply from Tala2024-04-03

Hello Penny, Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day! Kind regards, Emma Tala Customer Support

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