USA Auto Transport (usa-autotransport.com) has a 4.5 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
Absolutely recommend this company. This was our second time using them and they didn't dissappoint. Very reliable and picked up and delivered in the time window they said they would. Frank is so easy to deal with and very responsive. The drivers are great too!
Great customer service and fast shipping Highly recommend!👍🏻
John got it done. Took one call and they were on it got my car from central Ohio to Cali coast within 5-6 days of our phone call. Picked up next day. John really came through on this last minute decision. Thanks man
Absolutely recommend this company. My dad’s prized possession, (a 1963 VW Notchback) was left behind to me after taking his own life and I made it my mission to take care of it. They helped me safely deliver it to my family’s garage in another state taking along with it the dozens of car parts he had for the car at no extra cost. The driver Steve was extremely helpful, kind and considerate. Not to mention got it there within a few days! :)
We appreciate your review and are thrilled that the car arrived safely and on schedule. Our team works diligently to provide reliable transportation and efficient vehicle shipping solutions. Thank you for trusting us with your vehicle. We’re grateful for your support!
Frank was very responsive from the start and answered all my questions. The cost was comparable to other quotes. The driver Nasimi got to the drop off location much faster than expected.
Thank you for your kind comments. We appreciate the opportunity to assist with your car shipment and hope to be able to help our in the future too!
I was really impressed by their service. Easy to get a hold of, very easy to get questions answered and the booking process was simple. Needed to get my SUV shipped to Albuquerque for a real state project and they made sure it got there on time. Whole staff was very customer friendly. The driver's name was Randy, he was super friendly and gave me a two hour heads up when he was arriving. He brought the car right to where I was staying and let me check everything out before I signed off on it. Vehicle arrived just as it left.
We’re delighted that your vehicle shipping experience was such a positive one. Our team focuses on delivering exceptional customer service and reliable vehicle shipping every step of the way. Thank you for sharing your experience and for trusting us with your vehicle. We truly appreciate your business and support.
Great coast to coast service. Timing was respectable, accurate, & reliable.
I needed to figure out how to ship a vintage Corvette to Florida that I had purchased at an auction a few states away. The auction house provided shipping but I felt like their rates were overpriced. Shipping obviously needed to be done carefully (especially with everything going on). I preferred it to be inside an enclosed vessel for the sake of the car. They were able to provide that with no problem. I wanted it shipped directly to my place and not have to pick it up from some storage facility. That was also no problem. Good pricing, good communication. It was super exciting watching them unload the vehicle right in front of my home. Not a scratch on it, thanks everyone.
Billy, we appreciate your review.
And now they're trying to do damage control...LOL And the idjits at Trustpilot are falling for it, "It'll also help them verify that you’ve had a genuine experience with their business" "so they’ve asked for more details about your review—like an order number or email" "and they’ve asked for more details to better understand your experience" My review stands, I mentioned dates, names, location, heck, like I said, they knew me by name, I had four different people call me by name, they know exactly who I am. They're also trying the same thing on Yelp, who deleted my review because I left it to the entire company and not just one location, but the stupidity in both websites simply amazes me, here's what Yelp had to say, "If you have firsthand experience as a customer of a business" Um, do you know how to read? "We're reaching out to let you know that our moderators removed reviews you posted to more than one business page, including USA Auto Transport" I left a review on the BUSINESS page, that means, different locations but SAME BUSINESS, SAME PEOPLE. So you want to delete my review, go ahead, I've copied and pasted the entire thing and sent it to myself, every time you delete it I'll repost it, and you delete my account, I'll just make another one and repost the review all over again, so go ahead, this will be fun. "Your review contains inappropriate language. Please change the highlighted text to post your review" Sorry idjits, didn't mean to hurt your snowflake feelings.
We are extremely sorry for any inconvenience caused by the process. Our agents tried explaining that we can't confirm we are able to accommodate your exact pickup and delivery dates and times, as we operate with a window and they have informed you that we will reach out once we have an available option. After we had an available option, our agent reached out to you to let you know and confirm the details. You haven't signed a contract, so we couldn't proceed with arranging the details. Our Customer Care team has also reached out to you to discuss this further, as we would like to help out as much as possible and hopefully rectify any mistakes made, please feel free to contact us back. Thank you for your understanding and sincere apologies for any inconvenience caused. Respectfully, Management USA Auto Transport
Experience was awesome!! Services were easy and fast!!
this amazing AB Auto Transport Corp Very reliable for shipping across the state. They just finished delivering my son's new Toyota Camry and he couldn't be happier. It was an early graduation gift and we wanted it to be a surprise. So the driver even went as far as timing the delivery for when our son was home. The car was picked up from the dealership was on schedule and the vehicle arrived safely! It only took to days to from Philly to Phoenix. my Dispach agent Mohammed Alami super friendly got my car transported in good order Definitely a 5 star effort.
Ive written about my experience on other rating boards but since USA Auto Transport is a large company I'd like to share my experiences here too. Ultimately I cannot recommend this company. The short version of my experience is that I signed paperwork with them in early May to ship my car in July from Virginia to Oregon. I was given a 3 day window (July 5th - July 7th). I was meant to fly out on Friday July 8th so the timing was very important to me. On July 6th I was told that there would be no driver coming to get my car. I never got a true explanation. I asked if this was a time issue or a money issue and they could not tell me. With less than 48 hours noticed I was told by the person I was working with that I should find another company to ship my car (not very encouraging) or I would need to find a way to leave my car in Virginia for a future pickup date (not an option since I didnt know anyone in the area who could watch my car). Less than 48 hours to do something I planned almost 2 months ago. In the end I had to go with another company at almost twice the price (over 3k vs the 1.8k that USA Auto Transport quoted me for) for a last minute delivery. Please save yourself the headache of getting a last minute cancellation. You dont want to be packing your bags 2 night before your cross country flight only to have someone cancel on you last minute. If I book something almost 2 months in advance with a signed contract I expect to have services rendered on the agreed dates or else what is the point in agreeing to work with a company. The only saving grace from this company is that their employees are kind, but at a certain point kindness cant compensate for a stressful experience.
Hello William, We are truly sorry that there was a sudden cancellation by the assigned driver due to his health condition. We understand how this caused a big inconvenience on your side, as this is definitely not an excuse for us not being able to assign a new driver in the same window. We would like to sincerely apologize once again. Nonetheless, we appreciate your feedback. Respectfully, Management USA Auto Transport
Very professional. Thanks 😌😌😌
kyle answered all my questions (i called a lot) and seamlessly had my mercedes delivered to me from California to Louisiana! thank you :)
My sales rep was jordan he was very nice and had very good customer service. We had a couple date push backs but my car was delivered ahead of time I guess (me not knowing when it will arrive) I was just happy it was here in one piece! It took 2 days after pick up(nyc to chi) I just wish I was kept in the loop luckily I was home.
100% confirmed bait and switch This company has on multiple and separate occasions misled me about delivery timing 1) Lie # 1: When they tried to win my business and on the day they picked up my car they said 6-7 days for delivery 2) Lie # 2: When I saw my car wasn't moving from the pick-up city for 4 days (and ended up sitting 6 days, that's right 6 days in one place and I only knew bc I have a tracker on my car), I called to complain and was finally told that it would be 7-8 days, one day later than what I was told 3) Lie # 3: After pushing to have a supervisor call me back for days, I finally get a supervisor that tells me 8-9 days, so now two days later than what I was originally told, and when I complain that this is costing me hundreds of extra dollars in car rental fees I'm told to "stop throwing a tantrum" 4) Lie # 4: I'm texted on day 7 to tell me car is on the way and will be there by day 9 ... so no longer day 8-9 but now day 9 5) Lie # 5: I'm texted just now, on day 9, to tell me that they may be delayed another day ... the DAY OF! They tell me another day of delay. Like they couldn't have foreseen this better This is no way to treat a customer, as if I have zero issues with my schedules, plans and reservations being whipsawed with something as critical as a vehicle ... I now have to pay outsized late fees, rearrange my schedule to account for rental car returns, cancel plans I had to meet friends just so i can receive my car on a different date What a disaster of a company. This is not ok
Great service ever, keep it up
My first experience to ship my son’s car using USA Autotransport is great. It’s fast and reliable shipping company. Nick is very helpful from start until the end. The driver, Paul, is very careful from pick up to delivery. Thank you so much. I highly recommend this company to my family and friends.
57 reviews matching