Use AI (use.ai) has a 3.5 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Dear Vodra Dorn, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number VODRADORN413595. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
its really cool, and does what you want it to do.
Dear Vincent Zepeda, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
cool et simple a l emploie
Dear JORDAN LETOURNEAUX, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear dan helmer, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
very helpful, but I do not like having to do a review in the middle or creating something
Dear Charmaine, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear Kmt, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
While translating from English to Burmese, my original document has 5 main points and various subpoints. After AI converts to Burmese, there are many other bullet points. So I do not know which English sentence is translated to which Burmese sentence.
Dear Michelle Fong, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
had a very disappointing experience with Use.AI. The website’s design and presentation made me believe I was purchasing access to the official Claude service by Anthropic. Only after the payments were processed did I realise that Use.AI is a separate third-party platform. I was charged €77.93 and €49.99 on the same day, within almost the same time. After repeated contact, the company refunded the €77.93 charge but refused to refund the €49.99 charge. I am still waiting for the refund of the remaining €49.99. Support keeps repeating that this amount cannot be refunded, but they have not clearly explained why two charges made through the same purchase process were treated differently, what exactly each payment was for, or which part of their refund policy justifies refusing the second refund.
Dear TG, We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI. For more details, please email [email protected] and include reference number TG772524. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours. At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund. Thank you! UseAI Team
I had an excellent experience from start to finish. The process was smooth, professional, and easy to navigate. The staff was knowledgeable, responsive, and took the time to answer my questions without making me feel rushed. It's clear that this company values its customers and takes pride in providing quality service. I highly recommend them to anyone looking for a reliable, professional, and customer-focused experience.
Dear Adrion Maxwell, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I could not complete the simple task of taking a powerpoint that I built and making it better very disappointing
Dear Lisa Fosdick, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number LISAFOSDICK376769. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
So far, its been an extreme help in generating the perfect images that I am needing. Super easy to use.
Dear BARBARA JACOBS, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear Jamal Kuls, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Answers my questions clearly. What's annoying is this survey!!! Let me just use the AI program I'm paying for.
Dear cle Thompson, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I like the facility to use differents AIs as I need on my workflow.
Dear Thiago Santos, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Just the way you guys put in a nutshell
Dear Fred Durham, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear Tag, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear CALEX, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Great I dont like this
Dear Sherrie Doering, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Dear Kavitha T.N., Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I am not very AI savvy. You know a dinosaur. This program is pretty simple to manouver.
Dear Marilyn Smith, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
279 reviews matching