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Electronics & Technology

Userlytics

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102 reviews

4.2102 reviews
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About Userlytics

Data updated
Website
userlytics.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
70 reviews
Replies to negative
21% (3/14)
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+1 888 809 0047[email protected]userlytics.com

About this business

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Written by the business, not verified by us.

Is Userlytics legit?

Userlytics (userlytics.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 21% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, emphasizing overall reliability and satisfaction. Customers frequently praise the intuitive digital platform, noting that participating in testing projects and completing surveys is completely straightforward and genuinely enjoyable. Consumer feedback consistently highlights fast, dependable payments alongside professional communication, making it genuinely easy to earn extra money on the side. Some reviewers were not happy with the buggy screen recorder tool, which often caused technical difficulties during important testing tasks. People also mentioned that repetitive screening questions frequently led to unexpected rejections and frustrating delays before tests could even start properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Khalid AliIraq · 1 review · Experienced 2024-12-09 ·

The important thing for people to know is that we are a team that works to evaluate the best and give results without flattery.

Why did you ask for money to subscribe as a member to evaluate?

Reply from Userlytics2025-03-13

Thank you for your feedback. At Userlytics, we never ask for payment to join or participate in tests. If you encountered any issues regarding payment or subscription, please reach out to [email protected], and we’ll help resolve it. We value transparency and are committed to providing a fair and honest platform.

H
Hem PUnited States · 1 review · Experienced 2022-12-22 ·

Good pay

If you want to make some extra money without any specific expertise, Userlytics can be a good option. I've done tests on other sites too, but even if you don't get a whole lot of tests here, you mostly qualify for many tests you receive. Their pay is among the highest and if you do the tests honestly, your test will never be disqualified/rejected.

Reply from Userlytics2023-02-13

Hi Hem, Thank you for your review! We really appreciate your feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team

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