the company is performing well and…
the company is performing well and supporting the others
About UserTesting
Data updated- Website
- usertesting.com
- Category
- Electronics & Technology
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (9/9)
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Is UserTesting legit?
UserTesting (usertesting.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Relax, dont over think it.
It being a practice test to qualify for the user crowd community, I was not able to navigate as efficiently as I could, so I may have taken a bit longer than I should. I did not find the task early enough, but with practice it can only get better. I just needed to relax and not overthink it.
Very complete and thorough
this company is doing very well and…
this company is doing very well and structured, i can understood everything clearly and learn more.
It was very informative and clear and…
It was very informative and clear and easy to understand
Soo basically to is app helps to earn…
Soo basically to is app helps to earn money for young like me who don’t want to work really hard to earn money.This app is for the lazy people’s like me who wants to earn money but dont want to work hard
I am new to UserTesting
I am new to UserTesting. It took a while to get used to completing surveys with the recording as I didn't realize when it was recording. Now I do and I really enjoy spending the time in UserTesting. It's worth the wait for the results of your Pre test. Once I get really acquainted with how the pay outs work I will be sharing U with many friends.
good easy to perform tasks
I am just starting
I am just starting and waiting for approval. In the meantime I really enjoy all the information User Testing provided for easy access in the app. I am able to find understandable answers. There is a very comfortable and welcoming feeling.
Great 👍🏻 app interface
Home repair
The repairman was on time and he explained the job to me completely, he was very persistent at getting the job done completely and he didn't leave a mess. Very professional.
Everything is perfect
Everything is perfect, nothing to report
This good website working grade and yes very good website its…
This good website working grade and its good of the working working very clearly
Definately worth having a go
Really interesting surveys and a great way to earn a bit of extra cash for taking part.
it was helpful and told me what to look …
it was helpful and told me what to look out for
Awful
Awful, clunky interface. Surveys out of date very quickly. Endless screening tests. If you like being tied to your device and working for pennies give it s go!
Reply from UserTesting2026-07-28
Thank you for sharing your feedback. We understand the experience did not meet your expectations. If you’d like to learn more about screeners, test availability and payments, we encourage you to visit the Support Center. We hope you’ll continue to give UserTesting a try as we continue to improve the platform.
Excellent service
Excellent service Quick response Understood my problem Thank you so much
I loved this very much
I loved this very much , I hope to get to know this even more !
I found it informative
I found it informative, and user friendly.
"UserTesting has been an incredible…
"UserTesting has been an incredible tool for our team. Being able to set up a test, apply specific screeners, and get video feedback from real users within a couple of hours is a game-changer. The ability to time-stamp notes and clip highlights makes sharing insights with the rest of the team super easy. Highly recommend it for anyone looking to validate designs quickly!"