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Electronics & Technology

UserTesting

104 reviews

4.5104 reviews
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About UserTesting

Data updated
Website
usertesting.com
Category
Electronics & Technology
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
100% (9/9)
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Is UserTesting legit?

UserTesting (usertesting.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Angell . · 1 review · Experienced 2026-07-26 ·

This was a great experience

This was a great experience, I really enjoy this app helps lots !

M
Maryam shahbaz · 1 review · Experienced 2026-07-26 ·

I was not hard to use the website…

I was not hard to use the website everything was clear and worthful nice experience!

B
Biannca · 1 review · Experienced 2026-07-23 ·

I’m still getting to figure the app out…

I’m still getting to figure the app out but it’s seems legit.

K
Kendyl Turner · 1 review · Experienced 2026-07-24 ·

Such a good app

n
nihal sayyad · 1 review · Experienced 2026-07-24 ·

is exactly healp full for us there ech…steps

is exactly healp full for us there ech detail about how we can creat profile its amezing wow !

I
Ivan Gentile · 1 review · Experienced 2026-07-24 ·

really good

P
Prasoon Mishra · 1 review · Experienced 2026-07-24 ·

Well organised user experience and keep…

Well organised user experience and keep the reader engaged with the article and the website is also not filled lots of unnecessary words overall everything was well structured and designed

M
Melissa DeWitt · 1 review · Experienced 2026-07-22 ·

For the most part

For the most part, it’s been made easy for me. It’s a little confusing during the practice testing, but I think it’s so far so good.

R
Roy Harto · 1 review · Experienced 2026-07-23 ·

this website is good for us to give our…

this website is good for us to give our feedback into that and get paid for it

V
Vani Kotte · 1 review · Experienced 2026-07-23 ·

yes it was nice web what is an AI web site i just go…

yes it was nice web site i just go throw it it was wonderful i would like to just conform that it was just to test me if it was to test me or not it was a good web site it provides an excellent review above a ai it also give the detailed explanation about an ai means it is also give throw graphs every thing etc,, but still it needs to improv like adding some ai gif moving images that attracts the people

E
Elona Coleman · 1 review · Experienced 2026-07-23 ·

This is a wonderful app

This is a wonderful app. It was very easy to navigate. This app is 100% real and making money and I really love this and appreciate this.

K
Kevin Sani · 2 reviews · Experienced 2026-07-22 ·

I had all the informations that a would…

I had all the informations that a would like to have so i am very happy and tink they did a great job

J
Jessie King III · 1 review · Experienced 2026-07-21 ·

Just a great all around experience and…

Just a great all around experience and they make me feel welcome.

O
Oyeyemi · 2 reviews · Experienced 2026-07-21 ·

This is a wonderful

This is a wonderful, I like it here

M
Mokshita Choudhary · 1 review · Experienced 2026-07-22 ·

Every question that I had before using…

Every question that I had before using user testing i completely gone,this is an amazing and helpful platform for side hustle,I love and appreciate to work with user testing

A
Akshat Raj · 1 review · Experienced 2026-07-21 ·

It's customer support is so good but…

It's customer support is so good but amount of tests are less, I suggest to provide more tests

A
Anisa Dwi Maharani · 1 review · Experienced 2026-07-22 ·

it was interesting

it was interesting, so with user testing we can test any app or web where we just not test that but also we get paid from this. so this is helpful for people want to get paid as a freelancer. and also we can get new experiences to be testing with this app.

S
Sourav Bairagya · 1 review · Experienced 2026-06-17 ·

It's very easy to use and supports are…

It's very easy to use and supports are very helpful works really fast

C
Chris · 2 reviews · Experienced 2026-07-18 ·

Usertesting Proving Untrustworthy

I have been using usertesting.com, but they just deactivated my account for no reason. They have a new "Surveys" section, and the site has been wonky ever since they introduced it. This morning, I logged in and all of the Surveys that I had done were mass canceled. Then, without notice or reason, my account was deactivated. I used to enjoy using this site, but they are becoming very untrustworthy. Not only have they canceled my account without providing cause, but they are also trying to get out of paying me for several tests that I did for them. Update: Doing this since I can't reply to usertesting's response. I DID reach out through their support system and got no response. Poor customer service from a dishonest company. It's unfortunate. I would avoid them at all costs.

Reply from UserTesting2026-07-21

Thank you for sharing your feedback. While we’re unable to comment on specific account or payment decisions publicly, we encourage you to visit the Support Center if you have questions about your account. If you can’t find the answer you’re looking for, please contact the Support Team by clicking the Contact Us button in the top right corner of the Support Center so your inquiry can be reviewed.

C
Candra Dwipayana · 1 review · Experienced 2026-07-18 ·

easy to learning and positive vibes

easy to learning and positive vibes. its a good aplications thankss