US Relocation (usrelocation.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-12.
This company is a complete scam from beginning to end. All employees use fake names, the same employees will speak to you and tell you they are someone else. The way it’s supposed to work is they are a broker and hand the “job” over to someone local to you. That only happens a fraction of the time. What in fact happens is they have several companies they own themselves that they self-refer to. They also have friends or family in other states that have the same business so they send referrals to each other.
In my case Mr.Andy Smith went himself to pick up my things in Florida, he packed it himself. Keep in mind he’s the broker.
I was not given a date for drop off, I have an extensive call log and email trail of all my correspondence to them. Finally I’m told a possible date and that someone would reach out to confirm.
The person Mike from “Always affordable moving and storage “ located in Raritan NJ supposedly called me twice. Turns out he did, no message was ever left. I would think if you are calling from a company to discuss a business matter, you leave a message with your information.
We did a three way call and Mr.Smith and Mike did a good job of pretending they did not know each other and basically put the blame on each other. It’s a ploy to make you feel like they are helping you. They also had me Zelle the first payment after I was told I could pay on a credit card.
When my furniture arrived my couch was broken and drenched in some type of chemical that has a strong odor. My couch is sticky,the cushions stick to your butt. So there is no way Mr.Mike didn’t notice that. As soon as he got out of the Van he stuck papers in my face to sign without me even checking if the furniture was even mine. I was asked to sign a piece of paper said I was happy with the driver and no problems, this was done rushing while I was inspecting the glassware.
Mike knew then something was wrong and just wanted to get out as quickly as possible. No more than 5 minutes after they left I went in and sat on the wet couch. I called him and Andy and the 2nd nightmare began.
They will give you the runaround and lie. Tape all phone calls “I did” . I have them admitting who picked up and packaged my things and that they were perfect.
these are the absolute worst people out there they broke my 75 inch sony tv in march 2024 i been trying to talk to them since then its august and they just told me they have been responding to me which they haven't ... i'm going to sue them just out of principal.
The company they sent to move me was not reliable as for as meeting the contract. The contract stated they would dissemble the furniture and reassemble it at the new location. They not only didn’t reassemble it they used 2 different crew and weren’t sure how to reassemble the furniture. Most of the screws and nuts were missing. The put tape directly on the wood of my furniture and ruined the finish. I asked for a quarter of the payment back since the only did 3/4 of the work and they are playing ignore the calls. I will have to sue them to get it back most likely. AVOID AT ALL COSTS.
I had to move on short notice and Chris made it happen for me. The movers showed up on time. They took great care handling all of my items. I was very impressed with their professionalism as well. This company deserves a Five Star Performance. I would highly recommend this company to my family and friends.
Great experience with the move process! Chris Herald (Move co-ordinator) was very helpful in co-ordinating with me, always available when called and did great support. His timely connect with transportation stakeholders is awesome. Much appreciated!!! Would also like to appreciate the guidance provided by Vincent Jacob to arrive at estimates and arranging plan of travel. Overall, I'm very much satisfied and would vouch for future moves.
They did a really great job coordinating the move. Kevin, Andy and everyone else involved were professional, punctual and courteous. They arrived at the stated destination with no problem. Everything went very smoothly. I highly recommend this company.
Worst experience ever - this is a scam! The quote a low price and then change it and then threaten to keep your things - every good review is planted. Run!!!
This is the most dishonest company on earth! I should have known better when they kept changing estimates regarding packaging, storage fees etc. I contracted with them to move on 1/31/24. However, it became necessary to move out a day early. I was quoted a storage of $250 for the night but that was false; I ended up paying $300. After everything was loaded (which took until about 8:00pm) they told me they were going to their base in the Bronx and deliver the next day. On the next day, I was told that storage meant that they had to offload the truck that night and reload the following day for extra charges which happened to be an extra $2400 from the original estimate. I moved within State (NJ) about 65 miles away. I ended up paying to $5387.50 for a move that was supposed to be less than $1500. Everything changed when I decided to pack myself to reduce cost. My belongings were held hostage until an extra $2400 was paid before their release. Worse than highway robbery - a bunch of crooks from the salesperson Jeff Thomas, to move coordinator Alex Murphy, and a Joe Eric. STAY AWAY FROM THESE CROOKS.
They are simply a middleman in India or Pakistan. They lied to the actual moving company. We felt bad that the quote was low and the movers weren’t paid enough. They lie and aren’t movers. Look for a local company yourself. They aren’t necessary at all. They just steal from hard working people doing nothing for any of it
Pros: The cost was cheaper than the other moving companies I have searched. Many good reviews which made me go towards using their company. You go through a moving broker which is supposed to help alleviate some of the stress with them scheduling and negotiating a price.
Updated: I had some issues originally but the company made sure to correct it and offer a discount. They are really about customer service and making sure the customer is treated fairly and respectively. Andy is amazing. If you get him as your broker, rest assure you will be taken care of. -Joe Fortuno
Great crew they were very professional and handled my furniture with the utmost care. The process was simple and the quote I was given was the best value around!
