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VacuumDirect.com

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200 reviews

4.5200 reviews
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About VacuumDirect.com

Data updated
Website
vacuumdirect.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/21)
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About this business

VacuumDirect.com has been in business for over 11 years.  We are family owned, and truly care about helping our customers in any way possible.  As a mid-west company we are centrally located within the United States and therefore provide short delivery times. Customers are our top priority and we aim to make your shopping experience an enjoyable one! Quality Products At Competitive Prices VacuumDirect is an authorized dealer for all brands we carry and sell.You can have peace of mind knowing you are getting quality products from an authorized retailer. Your privacy and order information remains private and secure.More Than Just A Vacuum Retailer VacuumDirect.com offers more than just vacuums, we also sell air purifiers, sewing machines, coffee, coffee makers, detergents and other cleaners, commercial cleaning products, and vacuum parts.Many of our products are covered by our price match policy!Shipping Policy Many of the products sold on VacuumDirect.com are eligible for free same day shipping for orders over $99.00. Please note Hawaii and Alaska are excluded from this offer.  Other shipping options such as next day air for the continental United States are available to fit your needs.Hassel Free Returns We are more than happy to offer you a full refund for the product, or products purchased within the past 30 days.  Our 30-day return policy is subject to terms and conditions. Service With A Smile Contact us! VacuumDirect.com is here to help,connect to one of our knowledgeable customer service representatives during business hours. If one of our representatives is unavailable at that time, you may choose to be promptly contacted, simply leave us a message. If you are not inclined to call, our detailed schematics of vacuum parts can help you locate the correct replacement quickly. However, if you are still unsure about the part, our staff is standing by to help ensure you are purchasing the correct item.

Is VacuumDirect.com legit?

VacuumDirect.com (vacuumdirect.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

Service

Ordering and delivery of product was excellent. What I found frustrating is I could not return the part that was still in the box. I decided instead of replacing part to buy a new vacuum. So I now have a part, I used, that I fo not need.

Service was quick and shipping fast

Service was quick and shipping fast! Found exactly what I needed thanks to the helpful diagrams on the website. The ordering process was simple and quick too! Excellent experience! Highly recommend this company and will definitely use them again!

They had a replacement part for my…

They had a replacement part for my Dyson dc-17 that my local vacuum repair guy said he could not find. It took me all of 1:00 to find their website, identify the part; it's new and now the machine works like new.

My Dyson DC41 vacuum handle arrived…

My Dyson DC41 vacuum handle arrived quickly and efficiently by the United States Postal Service in just three days. Parts were OEM quality with well reasonable prices and shipping options on Vacuum-Direct.com. I highly recommend purchasing all of your vacuum parts and accessories through Vacuum-Direct.com. Thank you so much and I will be sure to shop on the site again in the future when needed.

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