The caring attitude & personalized services were great.
The caring attitude & personalized services of the team made my hospital related services easier. Even the services like transfer to & from hotel and guidance had helped me a lot.
About Vaidam
Data updated- Website
- vaidam.com
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 0% (0/2)
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Is Vaidam legit?
Vaidam (vaidam.com) has a 4.7 out of 5 rating on OK.one, based on 49 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 12 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Appreciation for our support person- Avroto
I would like to express my sincere gratitude to Vaidam Healthcare, especially Avroto, for the exceptional care, guidance, and support provided to my family during our medical journey to India. We travelled from Fiji to India for my father’s Coronary Artery Bypass Graft (CABG) surgery at Medanta Hospital. Travelling to a foreign country for such a major procedure can be overwhelming, especially with the uncertainty, emotional stress, and challenges of adjusting to an unfamiliar environment. However, having Avroto by our side made this journey significantly easier and more comfortable. From the very beginning, Avroto was kind, humble, patient, honest, understanding, and genuinely compassionate. What truly stood out was that his support extended far beyond his professional and administrative responsibilities. He not only ensured that our hospital arrangements and coordination ran smoothly but also went out of his way to help us settle into life in India, navigate unfamiliar situations, and feel at ease so far away from home. Throughout our stay, Avroto consistently checked on us, patiently answered our questions, offered guidance, and made himself available whenever we needed assistance. His sincerity and willingness to help, even with matters beyond his responsibilities, gave us immense comfort and peace of mind during a particularly challenging time. What made Avroto truly special was his ability to connect with us on a personal level. We never felt like just another client. Instead, we felt genuinely cared for, valued, and supported. His honesty, humility, and reassuring nature made it easy to trust him, and his presence allowed us to focus on what mattered most; my father’s health and recovery. It is one thing to provide a professional service, but it takes a truly compassionate individual to make someone feel supported and cared for in a foreign country. Avroto went above and beyond, and his kindness has left a lasting impression on our family. A special thank you to Vaidam Healthcare for having such dedicated individuals representing your organisation. To Avroto, thank you from the bottom of our hearts. You were more than just our support person; you became someone we could genuinely depend on throughout this journey. Your kindness, patience, and efforts will always be remembered and appreciated. I would wholeheartedly recommend Vaidam Healthcare, especially Avroto, to anyone travelling to India for medical treatment. Sometimes, it is not just the service we receive that makes a difference, but the people who make us feel supported, understood, and cared for along the way. Avroto was certainly one of those people for us. Thank you once again for making a difficult journey so much easier for our family.
Medanta hospital is the first in cancer medication
I have got a pain free, less bleeding and safe medication in my stay in medanta hospital in India . I appreciate mr. Avoroto who helped and lead me in my stay for 23 days in India medanta. Great thanks and unforgettable memory to mr. Avoroto!
Had a nice reception into the country
Had a nice reception into the country. Had guidance throughout the medical treatment. Our contact person ( Budhadev) did a great job. We are grateful for the experience.
Excellent professional treatment
My mother Rahab Maina received excellent and professional treatment at the Medanta city hospital . The care team Dr Kalra and Avroto including the transport team were very helpful and this made the whole process flow seamlessly. We are eternally grateful
Heartfelt Thanks to the Vaidam Team
I was diagnosed with AVN just two months ago and soon after decided to visit India for treatment. Within this short time, Vaidam managed everything with utmost care—from video consultations to appointments with highly experienced doctors. I sincerely thank Mrs. Sonima for her patience and support. I would especially like to mention Mr. Avroto, whose companionship throughout my stay in Delhi was truly exceptional. He was superb, highly active, and always ready to help. I am truly grateful for his sincere and heartfelt service throughout my stay. Thank you, Vaidam, for making this difficult journey much easier.
Absolutely the BEST 🥇
More Than Just a Service — Truly Exceptional Support ❤️ I honestly don’t know how we would have managed our journey to India for my mother’s spine surgery without the incredible support of Vaidam Health. Taking your mother to another country for a major operation is not easy. There is so much uncertainty, worry and responsibility involved, and as a daughter, all I wanted was to make sure that my mother was in the right place and that everything was taken care of properly. From the very beginning, Vaidam Health was there for us. They assisted us with our visa applications, hotel arrangements, hospital appointments and travel arrangements, and they made sure everything was organised and went smoothly. But what meant the most to me was not just the arrangements themselves — it was the reassurance and peace of mind they gave us throughout the entire journey. Whenever I had questions or concerns, I knew I could reach out and get the help and guidance we needed. During such an emotional and stressful period, having people who genuinely cared about making our experience easier meant more than I can put into words. They went above and beyond what I expected, and I will always be grateful for that. Thankfully, everything went smoothly, and we were able to focus on what mattered most — my mother’s treatment, recovery and wellbeing. To the entire team at Vaidam Health, thank you from the bottom of my heart for helping us through such an important chapter in our lives. Your kindness, patience, professionalism and genuine care will never be forgotten. If anyone is considering travelling to India for medical treatment, I would wholeheartedly recommend Vaidam Health. You won’t just feel like a client — you will feel like someone they genuinely want to help. Thank you for being there for us when we needed it most. ❤️ Absolutely deserving of 5 stars — and honestly, more! ⭐⭐⭐⭐⭐
Friendly staff
Quality and Cost-effective Services and…
Quality and Cost-effective Services and referral to good Hospital and Consultants. Personal care on issues that made my stay in India/Delhi homely and comfortable. All led by Dr. Kushboo and her Team.
A Heartfelt thank you to Vaidam Health and Amrita Hospital
A Heartfelt Thank You to Vaidam Health and Amrita Hospital ❤️🙏 I would like to take this opportunity to sincerely thank Vaidam for the incredible support and assistance they provided to my family during one of the most difficult times in our lives. My mother was diagnosed with cancer, and we travelled all the way from Vanuatu to India for her treatment at Amrita Hospital. Being in a foreign country for medical treatment was not easy, especially while facing the fear and uncertainty that comes with a cancer diagnosis. But the support we received throughout this journey made everything a little easier for our family. A very special thank you goes to the young gentleman Gaurav Gangwani from Vaidam who spoke French. As I speak French, being able to communicate with him in French made such a big difference for me. He was kind, patient, understanding, and always made communication easy and comfortable. He went above and beyond by helping us arrange taxis, accommodation, transportation, and other things we needed during our stay in India. He was also always available to answer our calls and questions whenever we needed help. Knowing that someone was there to assist us, even when we were far away from home, gave us so much comfort and reassurance. We would also like to express our deepest gratitude to the doctors and nurses at Amrita Hospital who have taken such incredible care of my mother. Thank you for your dedication, professionalism, compassion, and for the wonderful work you have done for her. ❤️ My mother is now recovering and continuing to receive care, and seeing her progress gives our whole family so much hope and gratitude. We know that her recovery journey continues, but we are truly thankful for the care and support she has received. To the doctors, nurses, the entire team at Amrita Hospital, the Vaidam team, and especially the young gentleman who was always there to assist us! Thank you from the bottom of our hearts. 🙏❤️ Travelling from a small island nation like Vanuatu all the way to India for cancer treatment was a journey we will never forget. We arrived with fear and uncertainty, but we were welcomed with kindness, care, professionalism, and hope. Merci beaucoup. Thank you so much. 🙏❤️ May God bless the doctors, nurses, Vaidam team, and everyone who continues to care for my mother. May you continue your incredible work and bring hope and healing to many more families around the world. With love and heartfelt gratitude, From our family in Vanuatu 🇻🇺 to India 🇮🇳 ❤️
Vaidam at our Service
Vaidam made all easy and smooth. From organising the initial consultation and facilitating the same with the doctor, arranging for travel requirements and documentation, airport pickup and arranging accomodation in India. The only thing I had to worry about was getting better. The company has an experienced team and assigned officials to assist every step of the way, that makes it all easy especially when you find yourself in a foreign land. Special mention to Dr. Khushboo, and her team (Shreyashi, Anubhav, Bharat and Buddhadev). These went beyond their mandate to make my visit comfortable, well appreciated! I recommend their services to all without any reservation.
My experience with Vaidam was excellent…
My experience with Vaidam was excellent from beginning to end. The team demonstrated professionalism, efficiency and genuine concern throughout my medical journey to India. They assisted me with the necessary arrangements, coordinated my hospital appointments and remained available whenever I needed guidance or clarification. Thanks to their support, the entire process was smooth, well organised and reassuring. My treatment was successful, and I am extremely satisfied with the medical care and attention I received. I sincerely appreciate Vaidam’s dedication and highly recommend its services to anyone seeking reliable medical assistance in India. A trustworthy and compassionate team that truly deserves five stars! António
Excellent support service for robotics surgery in Banglore
My dad had a robotic surgery in Sept 2024 and Viadam Health facilitated the process. From getting the quotes from different medical doctors to scheduling & attending virtual consultation meetings with the doctor, airport pick up, supporting with accommodation upon my parents’ arrival , initial hospital visits, airport drop off after 6weeks of being in India etc, Dr. Shruti and her team were professional and provided excellent services. The selected Surgeon, Dr. Mohan of Fortis Hospital Bangalore was absolutely brilliant. My dad received the best care at such a critical time and I am deeply grateful to have contacted Viadam Health. Thank you Dr Shruti for bringing the needed “care” to the service provided.
Ms Abhilasha and Ms. Papiya
Ms. Abhilasha and Ms. Papiya were of great help getting appointments with doctors for my parents and very prompt arranging all other facilities. Really appreciate and wish them all the best. Thanks.
The help we recieved has been…
The help we recieved has been invaluable. Our 17 days journey have been exceptional thanks to Mr. Avorto. He was with us every step of the way, giving unwavering support whenever we needed. Understanding our specific requirements, he connected us with top neuro surgeons. Avorto bhai also played a crucial role in facilitating clear and efficient communication throughout our time. After consulting with few doctors, we decided to do our treatment in Kauvery Hospital, from Dr. K Sridhar. The decision was also a part of suggestion from our coordinator. Now we are seeing the good results.
Awesome reception from Almas for being…
Awesome reception from Almas for being my side for entire period. Really appreciate for all things to almas. Also I pass my gratitude to Henna. For great communication while back in Kenya . I am humbled to refer you to other clients who need service. Thank you All
Our experience was made great by the special treatment we received.
Our experience was made great by the amazing assistance we got whilst planning for the medical trip. We got doctors' opinions and estimated costs from Heena Chawla which is vital for planning purposes and she even organised a video consultation for us. We acquired our online visas within a short space of time, accommodation was arranged and a member of the Vaidam team picked us from the airport to our guesthouse. A mobile line was immediately arranged for us as well as Rupees for day-to-day use. At the hospital, we had all errands our with the assistance of Abdul Wahid. We really appreciate all his running around for doctor's appointments, tests, payments, results, admission for surgery till we were discharged from hospital. The team we worked with is very patient, punctual, reliable and diligent in their work. They were in touch with us throughout our stay. We will forever be greatful.
Very good service all along the way.
Very good service all along the way. I got an eye surgery in Istanbul, handled by Vaidam and everything went right. From the first contact and explanations, translations to English or French to the doctor and medical staff.
Great service provided by Vaidam Health team…
Pankaj and the whole Vaidam Health team had been a great help through out my mom's medical treatment. They helped us find the best hospital and the doctor. From picking up from the airport, having my mom admitted and even after the treatment they helped us in every step.
Resposiveness and profeesionalism
Resposiveness and profeesionalism. All team members that were with me in my journey was very helpful. From quote to return to my country.
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