Vape Juice Depot (vapejuicedepot.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-12.
Super fast shipping. I received exactly what I ordered. Cheapest price out there. So happy I found you. Only not so convenient thing is that I have to sign for the package. Great other than that. Thank you.
Reply from Vape Juice Depot2026-07-28
Vivian, thank you for the five-star review!
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Steve H · 6 reviews · Verified · Experienced 2026-07-07 ·
★★★★★
Great prices and fast shipping
Great prices and fast shipping. I will continue to purchase juice and supplies from this shop.
You've been out of stock on my vapes for a week now I don't know what to do....
Reply from Vape Juice Depot2026-07-29
Mark, thank you for your feedback!
We sincerely apologize for the inventory issues that affected your order and understand how disappointing it can be when an item is temporarily out of stock.
We’re happy to confirm that we received the out-of-stock items, shipped your order in full, and are pleased to see it was successfully delivered.
Thank you for your patience and understanding throughout the process. We truly appreciate your business and hope to provide you with a smoother experience on your next order!
Took longer than expected to get here. Even though it was supposed to be delivered 2-5 days . USPS let someone sign my name for delivery
Reply from Vape Juice Depot2026-07-28
Laura, thank you for your feedback!
According to order #596211, your order was placed on July 12, 2026, and was delivered on July 17, 2026, which falls within our estimated 2–5 business day shipping timeframe.
We appreciate your feedback and thank you for your business!
Extremely FAST shipping - all of my business goes to Vape Juice Depot - they have the best selection, and availability of the products I love.
Reply from Vape Juice Depot2026-07-28
Laureen, thank you for the five-star review!
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Tina Roberts · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
I will never order from there again
I will never order from there again. I still have not received my order and I do not know where it is. I tried to cancel and was told it was in transit.
Very unprofessional and sketchy company
Reply from Vape Juice Depot2026-07-29
Tina, we truly appreciate your feedback!
We cannot apologize enough for the technical difficulties you experienced with the tracking system. We understand how frustrating it can be when you’re unable to track your order, and we’re very sorry for the inconvenience this caused.
We’re happy to see your order has since been delivered, and we hope you’re enjoying your purchase.
Thank you for your patience and for giving us the opportunity to make things right. We truly appreciate your business and hope to provide you with a much smoother experience in the future!
Excellent service! Placed my order on Sunday night, and received my order on Wednesday! Excellent service, products, and price. Will be my go to from now on!
Worst experience with a vape shop ever! I don’t have my product or a refund. It took multiple messages to get a response saying they have had issues with the online store. The original tracking number link that said “label created” but never showed shipped is now a “404 error”. I want a refund and they won’t give it. They have to be able to see nothing ever shipped. No live customer service available by phone. Don’t waste your money!!I ordered from another store 4 days ago and got my stuff today from the same state. Please just give me my money back. PLEASE
Reply from Vape Juice Depot2026-07-29
Patricia, thank you for your feedback!
We cannot apologize enough for the delayed resolution and sincerely regret any frustration this may have caused.
We’re happy to see your order was canceled and refunded as requested. While we’re sorry we weren’t able to meet your expectations this time, we truly appreciate the opportunity to address your concerns.
We hope you’ll give us another chance to provide you with the exceptional experience you deserve!
Deff very good I had my vapes within 5 days and vapes work great awesome prices
Reply from Vape Juice Depot2026-07-28
Casey, thank you for the five-star review!
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Thomas · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
I like it because the product is real…
I like it because the product is real and I don’t have to dispute this transaction with my bank. big ups to Vape Juice Depot. I will be ordering again from them.
Reply from Vape Juice Depot2026-07-16
Thomas, thank you for the five-star review and continued support!