Friendly, easy and good quality
Easy and fast handling of requests and questions. Very friendly and flexible service
About Vast Gifts
Data updated- Website
- vastpins.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 40% (2/5)
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About this business
Suzhou Vast Gifts Co., Ltd is one of the leading suppliers of metal crafts and promotional items in China. We have over 15 years of manufacturing experience in the industry. And our factory has obtained BSCI audit, and we are proud to have supplied products to many Fortune 500 companies. offer a wide selection of customized products to fit all needs and budgets, such as enamel pins, keychains, challenge coins, embroidery patches, etc. We are strving to deliver our top-quality but also cost-effective products to the whole world. And we welcome your ideas and inquiries and would be honored to help you create your custom products. VISIT OUR WEBSITE CONTACT US
Written by the business, not verified by us.Is Vast Gifts legit?
Vast Gifts (vastpins.com) has a 4.8 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members for providing dedicated support, clear communication, and attentive guidance throughout the entire custom design and ordering process. Some reviewers were happy with the remarkably fast delivery times and the flawless final condition of their custom items. Consumers also deeply appreciate the superior product quality, noting that the intricately detailed pins and magnets match their exact brand expectations and specifications perfectly. People consistently mention that they definitely plan to return for future orders due to this consistently reliable service.
Auto-generated from all reviews of this business. For reference only.What people say
great experience
I had a great experience using Vast Gifts with sales representative Nora who was really helpful and responsive and made the process very easy. Our products arrived quickly and are excellent quality. I would recommend Nora and Vast Gifts and will definitely use them again.
I had a flawless experience
I had a flawless experience, communication was efficient and quick, fast shipping as well. I will definitely deal with them in the future.
The customer service was top tier
The customer service was top tier. Mia was thorough, professional and prompt in providing not only my quote but also providing a work example including the artwork before requiring commitment to purchase. Mia has been very friendly and understood these pins were for a very special occasion and I appreciate her professionalism and compassion. I was also very surprised about the speedy delivery. Thank you!
From Doubt to Confidence: My First Order from Abroad
It was my first ever experience dealing with a Chinese company and ordering keychains from abroad. I was a little bit afraid at first but the communication was so seamless and cordial that I overcame my first doubts and fears. I was so happy that all transactions went well and they made me believe of their competence in producing a very good product and that the keychains arrived much earlier than the designated time frame that I gave them. I appreciated the fact that they sincerely offered their professional advice and they were patient with my inquiries, but they always let me free to choose what I wanted. But I'm glad that I chose to stay with their advice. It was the first time that I saw keychains made beautifully with acrylic and the cost was convenient to us. I'll be willing to recommend you. Blessings.
Suen is an absolute pleasure to work…
Suen is an absolute pleasure to work with. I have placed multiple orders over the past few years. Suen very professional and always provides great communication often answering my questions before I even asked! I am and will continue to be a repeat customer due to the super customer service provided by Suen.
Amazing and great service
It delivered so fast! The creation process was super easy and they would check up on if I was happy with the design! Flora Cheng was so helpful and answered all my questions with speed! Lovely service!
I love dealing with Suen
I love dealing with Suen. She is extremely helpful and very responsive. This is the third time I’ve had charms made and each time Suen took the time to make sure everything was up to my standards. Seriously, If you need charms made, I highly recommend doing business with Vast Gifts. It will continue to receive my business.
Fantastic Quality And Service Every Time
I have worked with Vast Gifts a few times now, and they are excellent to work with. Rika has been extremely helpful throughout my most recent project, acting as the liaison between myself, the concept artists and the factory. Communication is always excellent, and Rika is great at offering advice, answering questions and keeping me updated at every stage, from the initial design process and production right through to shipping and delivery. The quality of the finished products has been fantastic every time, and I’ve always been extremely happy with how my designs have turned out. Production is impressively quick, as is delivery, particularly considering the products are made to order. Their prices are also extremely competitive, especially given the quality of both the products and the service they provide. After working with Vast Gifts on several projects, I have a great deal of trust in them. When I send them a new design, I feel confident that it is in good hands and that the finished product will exceed my expectations. I wouldn’t hesitate to recommend Vast Gifts, and I look forward to working with Rika and the team on many more designs in the future
Great quality and friendly staff
Great quality and friendly staff. Easy to work with and get exactly what you’re looking for. Will be using them again.
Absolutely phenomenal customer service
Absolutely phenomenal customer service, I sent in my quote form early and left it for a while till I had the money whuch I felt terrible doing but Annie was so understanding! She answered all my questions and reassured me when I was feeling a little uneasy as I didn’t know how long the production might take but it all pulled through!! The keychain i got for my friend came out so much better than I anticipated the quality is beautiful, and the delivery was so quick! I will absolutely be shopping again, tysm Annie!! 🫶
Suen was very helpful
Suen was very helpful, so was Vivi. Amazing badges, great quality and fast shipping🇬🇧
the quality
the quality, of the badge is really good. Also the customer service. Finally, the rapidity of the production and delivery is fast and good.
Perfect service!
Nora really helped me very quickly and understood exactly what I wanted to create. The product also came in time as she promised (and the keychain really was beautifully designed)! She even followed up if everything was okay, so I can say: a perfect service! Thank you!
The product was excellent
The product was excellent. Serena was always available and kept me informed at all stages. I'm extremely satisfied
I had an excellent experience with Vast…
I had an excellent experience with Vast Pins from start to finish. The service was professional, reliable and extremely well organised throughout the entire process. Communication was quick and clear, and they were incredibly service-minded and helpful with every detail. Everything was handled exactly as promised, which made the whole process easy and reassuring. The final result was excellent, and I would happily recommend Vast Pins to anyone looking for a trustworthy supplier with outstanding customer service. I will definitely use them again.
Beautiful and quality products and…
Beautiful and quality products and quick response 👌 thank you so much 💓
Absolutely Perfect – Excellent Quality & Service
The coins arrived in time and they are absolutely perfect! The quality is excellent, and they turned out exactly as shown in the design. A special thank you to Carol, who was amazing throughout the entire process—always guiding me, keeping me informed, and making everything so easy. Highly recommended!
I love ❤️ Vast Gifts
I love ❤️ Vast Gifts. They are extremely professional. I trust them with my business needs. There are no hidden fees. Delivery times are spot on. They are very helpful with my hundreds of questions.
Carol was extremely helpful from the…
Carol was extremely helpful from the beginning. The job turned out better than I hoped for and in record time. Definitely recommend them!