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Home & Garden

Venta Air Technologies, Inc.

101 reviews

4.5101 reviews
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About Venta Air Technologies, Inc.

Data updated
Website
venta-air.com
Category
Home & Garden
Location
United States · Naperville
Status
Unclaimed
Replies to negative
57% (4/7)
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Is Venta Air Technologies, Inc. legit?

Venta Air Technologies, Inc. (venta-air.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-11.

What people say

c
christopher brazill · 1 review · Verified · Experienced 2024-02-28 ·

product this is the second venta and I…

product this is the second venta and I like the product

Reply from Venta Air Technologies, Inc.2024-03-21

Hello Christopher, We are pleased to hear that you have chosen to continue to enjoy optimal humidity with Venta products! As always, please do not hesitate to contact our support team with any inquiries. Kind regards, Venta

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James N. · 6 reviews · Verified · Experienced 2024-03-12 ·

Everything was in stock and arrived…

Everything was in stock and arrived promptly. Shipping was included. A five would have been in order if the prices weren't so high. $20 for an 8.5oz bottle of citric acid is outrageous.

Reply from Venta Air Technologies, Inc.2024-03-20

Hello James, We appreciate your feedback and have passed it on for consideration. We are, however, happy to hear that your overall experience has been a pleasant one. If any questions arise, please do not hesitate to contact our support team. Kindly, Venta

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Mike Mahler · 3 reviews · Verified · Experienced 2024-03-13 ·

Easy to order

Easy to order, reponsive service, and quality product.

Reply from Venta Air Technologies, Inc.2024-03-20

Hello Mike, Thank you kindly for the wonderful review! We are happy to hear that your experience with our products and support has been a pleasant one. As always, please feel free to contact our support team with any questions. Warm regards, Venta

B
Bruce Scheiner · 2 reviews · Experienced 2024-03-17 ·

It works, but should work better for this price.

I wanted a humidifier powerful enough to cover 3 downstairs rooms in my house. I very carefully calculated the living space which this unit is rated to service. It is downstairs in a central dining area with 2 adjacent rooms. All doors to rooms other than these are kept closed except when walking through, so as not to allow moisture to escape and increase the area being serviced. I included the stairwell but not the upstairs because there is another humidifier in the upstairs hallway at the top of the stairs, and the doors to the rooms upstairs are kept closed as well, so the upstairs is not a factor in my calculation. The number came out to 625 sq. ft. (with 8-foot ceilings in 2 of the rooms and a 7-foot ceiling in the third), just under the maximum capacity for the unit. The unit is away from the wall and not next to any furniture. Despite this, even after 2 weeks running on automatic with the level set to 55%, the humidity reading of the unit almost never exceeded 45-50% (and was lower than that on chilly days), the only exception being on one or two warmer days when the heat was not running as often, and even then it reached 55% only once briefly when the outside temperature approached 70 degrees. (I own another hygrometer which is analog and after properly recalibrating that one I checked the humidity in the room. It read within about 1-2% of the Venta's digital meter, meaning the reading of the Venta is accurate.) On the plus side, it is quiet, reasonably so even on the highest fan speed, and maintenance is a snap. While the area IS definitely more comfortable with the unit than it was without it (which is why I rated it 3 stars), I was expecting even better performance from a unit that sells for over $500.

Reply from Venta Air Technologies, Inc.2024-03-20

Hello Bruce, Thank you for your feedback. Except for our Professional Series devices, our humidifiers are best suited for single rooms and not multiple living spaces. Please feel free to contact our support team with any future inquiries. Warmly, Venta

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Bruce Butler · 16 reviews · Verified · Experienced 2024-02-07 ·

It responded quickly to our contacting…

It responded quickly to our contacting it.

Reply from Venta Air Technologies, Inc.2024-03-18

Hello Bruce, We are happy to hear that your experience with Venta has been a pleasant one. As always, please feel free to contact us again if any questions arise. Warmly, Venta

D
Dan Griffith · 3 reviews · Verified · Experienced 2024-02-20 ·

Venta is the only choice

Venta is the only product I have found to humidify my music studio. Instruments are very sensitive to humidity. My Venta LW45 is able to keep it at a constant 50% plus it cleans the air.

Reply from Venta Air Technologies, Inc.2024-03-13

Hello Dan, We are pleased to hear that you and your music studio are enjoying the benefits of your Venta device. If any questions arise, please do not hesitate to contact our support team. Kindly, Venta

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Jordan Gumm · 1 review · Verified · Experienced 2024-03-04 ·

The breathing experience is great

The breathing experience is great! With our rough winters your air purifier eliminated al my problems!!

Reply from Venta Air Technologies, Inc.2024-03-12

Hello Jordan, We are happy to hear that the use of your Venta device has been a pleasant experience! If any questions arise in the future, please do not hesitate to contact our support team. Kindly, Venta

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Linda Dannenberger · 1 review · Verified · Experienced 2024-03-04 ·

Always prompt and responsive.

Reply from Venta Air Technologies, Inc.2024-03-13

Hello Linda, We are happy to hear that your experience with Venta has been a pleasant one! As always, please feel free to contact our support team with any questions. Warmly, Venta

C
C. · 14 reviews · Verified · Experienced 2024-03-01 ·

One major fail.

I love everything (so far) about our new humidifier, except the control panel lights and buttons. We upgraded (substantial price increase) to the comfort model to get the sleep dim functionality. Unfortunately it scarcely dims and is a beacon in our bedroom. The controls are not intuitive and the instruction booklet is quite confusing. Delivery, ordering, quality, and customer service are excellent.

Reply from Venta Air Technologies, Inc.2024-03-08

Hello C, Thank you for your review. We will pass your feedback on to our corporate headquarters for future consideration. Regards, Venta

N
Nico · 3 reviews · Verified · Experienced 2024-02-27 ·

German construction = good quality.

Reply from Venta Air Technologies, Inc.2024-03-06

Hello Nico, Thank you kindly for the review! We are happy to hear that your new Venta meets expectations. If any questions arise, please do not hesitate to contact our support team. Warm regards, Venta

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Robert Moore · 6 reviews · Verified · Experienced 2024-02-28 ·

Received in a timely manner.

Order was received in a timely manner.

Reply from Venta Air Technologies, Inc.2024-03-06

Hello Robert, We are pleased to hear that your experience with Venta has been a good one. If any questions arise, please feel free to contact our support team. Kind regards, Venta

J
John Johnson · 1 review · Verified · Experienced 2024-02-09 ·

Nice job cleaning the unit

Nice job cleaning the unit and replacing the fan.

Reply from Venta Air Technologies, Inc.2024-03-04

Hello John, We are happy to hear that your experience with our Ultrasonic Cleaning service was a pleasant one. If any questions arise, please do not hesitate to contact our support team. Warmly, Venta

K
Katherine · 1 review · Verified · Experienced 2024-02-07 ·

Shipped the products I needed in a…

Shipped the products I needed in a timely manner in a reused box. Impressed with the effort to reduce cardboard waste.

Reply from Venta Air Technologies, Inc.2024-02-29

Hello Katherine, Thank you kindly for the review! Venta is committed to reducing our carbon footprint in any way we can, and we are happy to hear that the sentiment is appreciated. If any questions arise in the future, please do not hesitate to contact our support team. Warm regards, Venta

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Michele Smith · 3 reviews · Verified · Experienced 2024-02-05 ·

20+ years

I have had my vents humidifier air purifier for almost 25 years. It still works great and the company continues to sell the water treatment chemicals.

Reply from Venta Air Technologies, Inc.2024-02-27

Hello Michele, Thank you kindly for the review. We are pleased to hear that you are still enjoying the benefits of your Venta device over two decades later! As always, please do not hesitate to contact our support team with any questions. Best regards, Venta

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Nancy Alexander · 1 review · Verified · Experienced 2024-02-20 ·

I have used Venta Airwashers for over a quarter century

I have used Venta Airwashers for over 25 years. These LW45s are replacing 2 of my original quarter century old Airwashers. Ventas are probably the best evaporative humidifiers made. Very easy to maintain and clean, with no fiber filters to get funky or need replacement. The small size is great to carry for domestic car travel when staying in hotels, where the air is often notoriously dry.

Reply from Venta Air Technologies, Inc.2024-02-27

Hello Nancy, We are happy to hear that your experience with Venta devices over the years has been a pleasant one! Thank you for taking the time to share your thoughts. As always, please do not hesitate to contact our support team with any questions. Kindly, Venta

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Lee Hanchett · 3 reviews · Verified · Experienced 2024-02-05 ·

Great attention to detail

Great attention to detail. Prompt service with reliable outcome.

Reply from Venta Air Technologies, Inc.2024-02-26

Hello Lee, We are pleased to hear that your experience with Venta has been a good one. As always, please do not hesitate to contact our support team with any future questions. Warm regards, Venta

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W G Davidson · 3 reviews · Verified · Experienced 2024-02-16 ·

Keeping my Venta in great shape…

I needed cleaner and lubrication liquid and it was easy to order on the site. I even received a discount. I have previously ordered from a big box store and they took longer to deliver and they did not discount the product.

Reply from Venta Air Technologies, Inc.2024-02-26

Hello there, We are happy to hear that your experience with Venta has been a pleasant one! If any questions arise in the future, please feel free to contact our support team. Warm regards, Venta

J
Jeff Butler · 2 reviews · Verified · Experienced 2024-02-01 ·

Maintenance .

Good quality and easy to use.

Reply from Venta Air Technologies, Inc.2024-02-23

Hello Jeff, Thank you kindly for the review! We are happy to hear you are satisfied with your Venta product. If any questions arise in the future, please do not hesitate to contact our support team. Warm regards, Venta

t
travis · 2 reviews · Verified · Experienced 2024-02-01 ·

Great customer service

Great customer service helping me figure out how to get my air washer sent in for cleaning. Very happy with the results, looks like brand new again!

Reply from Venta Air Technologies, Inc.2024-02-23

Hello Travis, We are pleased to hear that your experience with our Ultrasonic Cleaning service met your expectations! We love to hear that your humidifier is looking brand new again, which is of course always our goal with cleanings. If any questions arise in the future, please do not hesitate to contact our support team. Kind regards, Venta

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Raymond Tran · 1 review · Verified · Experienced 2024-01-29 ·

Works but not enough

It definitely raised the humidity of the room but only by a 5-8% (I have a humidity reader). It does not get the room up to 40-60% as stated.

Reply from Venta Air Technologies, Inc.2024-02-20

Hello Raymond, We are sorry to hear that your humidity is not reaching the desired levels, but we will be happy to provide some tips on how to maximize the performance of your humidifier. First, the device should be placed on the floor with a minimum clearance of 18-20 inches on all sides, including above, for optimal airflow. You will want to ensure you run the device in a closed space for 7-10 days before you will notice a change in your air. During this time, objects in your space such as furniture, flooring, plants, books, musical instruments, and other textiles will absorb the moisture first, before hydrating your air. This is due to the natural cold evaporative humidification method used by our humidifiers. The device you purchase is rated for spaces up to 430 ft², which should include any spaces that cannot be closed off. If the total space including hallways, stairways, or lofts exceeds 430 ft², this device will struggle to maintain optimal humidity levels. For additional suggestions, please feel free to contact our support team. Warmly, Venta