VIOFO (viofo.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
3 of us ordered a Viofo dash cam online before Christmas. Unfortunately we ordered the wrong ones. Not only that, but we didnt realise we had until much later. I contacted Viofo and a very kind customer representative called Cassie arranged for an exchange as a gesture of goodwill. We are all so grateful. And really pleased with the cameras.
Viofo has a winning combination: 1) a product that has great features and build quality. 2) a friendly support group that responds quickly to resolve issues. The purchase and installation of an a229 pro went smoothly and is working perfectly. I purchased a GPS module mount so I can move the unit to my recreation vehicle and unfortunately, the shipment was lost. I contacted Viofo support and they responded within a day, and suggested a reasonable wait period. When that expired, I requested a reship and it went out the very next day and I received it within a week. The support representative I dealt with (Josie Zhang) was amazing to deal with. I highly recommend Viofo!
I've had a Viofo A119 V3 for over 6 years and haven't had any issues. Bought a A229 Duo about 7 months ago and just started having an issue where it constantly restarted over and over. Contacted support and quickly worked out the issue and they are sending a replacement. Quick response, simple and straightforward communication and replacing a faulty part. Pretty good for this day and age.
I own a Viofo A139 Pro dash cam, and the clip of the GPS module was broken. I couldn’t find any online seller for the spare part in my country (Turkey). I contacted Maxitekno, the official distributor in Turkey, via email but unfortunately did not receive any response. After that, I emailed Viofo’s headquarters directly. They replied very quickly and sent me a replacement GPS module free of charge from their factory in China. I was truly impressed by the brand’s respect for customers and their customer-first approach. Many thanks to the Viofo team for their excellent support.
64 reviews matching