VionB (vionb.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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David Swails · 4 reviews · Experienced 2026-08-09 ·
★★★★★
I haven’t taken it out of the box but …
I haven’t taken it out of the box but sure it will be wonderful!!! My 2005 Yucon has been in multiple shops trying to figure out steering problems. I just got it back and the steering links were improperly installed upside down and backwards. I took it to Airport Tire in Lady’s Island and they figured it out!!! 2.5 hours away from me!!! They are the best!!! I’m sure it will be an asset to the Yukon.. Thanks
Not bad for the price great sound the only thing that needs improvement is when taking a call everyone tells me I sound muffled but all is good since I purchased for night use love that they stay in all night...
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Melody Anne · 3 reviews · Experienced 2026-08-06 ·
★★★★★
Took forever to arrive but good products
Took forever to arrive. I did like the products especially the charging banks. However I did inquire about a small issue and haven't gotten the best customer service. So that's not great
Reply from VionB2026-08-09
Hi Melody,
Thank you for sharing your experience. We’re glad to hear you’ve been enjoying your VionB products, especially the charging banks.
We’re sorry to hear that the delivery time and the support you received didn’t match the experience we want for our customers. We’d really like the opportunity to look into your concern and make this right. We’ll send you a Request for Information through Trustpilot so our Customer Care team can locate your details and follow up with you directly.
Thank you for giving us the opportunity to improve your experience.
Emma, VionB Team
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User · 3 reviews · Experienced 2026-08-03 ·
★★★★★
Great sound
Great sound, fits comfortably
Reply from VionB2026-08-09
Thank you for the 5-star review! We’re so happy to hear you’re enjoying the sound quality and that the fit feels comfortable. That’s exactly the experience we want from your VionB earbuds.
Thanks for choosing VionB!
Emma, VionB Team
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Phaelopia R · 1 review · Experienced 2026-08-09 ·
★★★★★
I wanted to return the item and they…
I wanted to return the item and they would not let me. No information about how to return and no responses to my many emails. Total scam company.
Reply from VionB2026-08-09
Hi Phaelopia,
We’re sorry to hear about your experience, and we’d like the opportunity to look into your return request and get this resolved for you.
At the moment, we’re unable to locate your order or contact details from the information available on Trustpilot. We’ll send you a Request for Information here. Once you’ve completed it, a member of our Customer Care team will contact you directly to review your case and assist with the next steps.
We look forward to getting this sorted for you.
Emma, VionB Team
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Marcus Adams · 1 review · Experienced 2026-08-07 ·
★★★★★
The battery life is longer than…
The battery life is longer than expected to include the case battery life.
If so comfortable that I forget that I have them in.
Reply from VionB2026-08-08
Thank you so much, Marcus! We’re thrilled to hear the battery life exceeded your expectations and that they’re so comfortable you forget you’re even wearing them! We truly appreciate your 5-star review!
Emma, VionB Team
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Mila Jior · 1 review · Experienced 2026-08-08 ·
★★★★★
Truly love the vibe/colors of the…
Truly love the vibe/colors of the visound earbuds … they fit perfectly in my ear and very convenient 💕
Reply from VionB2026-08-09
We love hearing this! So happy the ViSound earbuds are a perfect fit for you — and that you’re loving the colors and overall vibe too. Comfort and style really do make all the difference.
Thank you for the lovely 5-star review and for choosing VionB!
Emma, VionB Team
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Jason D. Headley · 1 review · Experienced 2026-08-08 ·
★★★★★
I can’t go 4.5 for some reason
I can’t go 4.5 for some reason. Love the sound quality and the fit. I have a very difficult time finding earbuds that stay in place and these fit perfectly. I have two complains, the time it took to receive them and the fact that one of the headphones (right side) cuts out with no reason. Overall, I am pleased.
Reply from VionB2026-08-09
Thank you for sharing your feedback! We’re really happy to hear you love the sound quality and fit.
Regarding the right earbud cutting out, we’d be happy to help you get this sorted. Please reach out to our Customer Care team, and we’ll guide you through the next steps and find the right solution for you.
Thank you again for choosing VionB!
Emma, VionB Team
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Warren · 1 review · Experienced 2026-08-05 ·
★★★★★
I like that it is very secure in my…
I like that it is very secure in my ears and how comfortable they are. I used them while I cut my grass and you can almost drown it out.
Reply from VionB2026-08-08
Thank you so much, Warren! We’re thrilled to hear they stay secure and comfortable, even while you’re out mowing the lawn! Enjoy your music, and thank you for the 5-star review!
Emma, VionB Team
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Jodie Davis · 2 reviews · Experienced 2026-08-07 ·
★★★★★
Earbuds are excellent
Earbuds are excellent. The only problem is that they take a long time in the postage to get to you in south Australia. I would buy more of your products down the track.
Reply from VionB2026-08-09
Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying your earbuds.
We really appreciate your patience with the journey to Australia, and your feedback on delivery time is genuinely valuable to us as we continue improving the experience for our customers worldwide.
It means a lot to hear you’d choose VionB again — we’ll be very happy to have you back!
Emma, VionB Team
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Timeka Douglas · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Scam
Scam. The earbuds are horrible. The phone number does not work and no one will reply back to multiple emails. DO NOT ORDER FROM THEM
Reply from VionB2026-08-09
Hi Timeka,
We’re genuinely sorry to hear about your experience, and we’d like the opportunity to look into this properly and make things right.
At the moment, we’re unable to locate your order or contact details from the information available on Trustpilot. We’ll send you a Request for Information here. Once you’ve completed it, a member of our Customer Care team will reach out to you directly to review your case and help resolve this.
We look forward to getting this sorted for you.
Emma, VionB Team
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Wendy Rudge · 1 review · Experienced 2026-08-08 ·
★★★★★
They have been great
They have been great, I have brought a couple pairs so I am able to wear them at work
Reply from VionB2026-08-09
We love hearing this! It means so much that you’ve enjoyed them enough to pick up a couple of pairs — and we’re especially happy they’ve become part of your workday.
Thank you for the wonderful 5-star review and for choosing VionB!
Emma, VionB Team
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Kara Fensom · 1 review · Experienced 2026-08-06 ·
★★★★★
comfy + excellent sound..
They're comfy sound is great my hair does pull them out occasionally. Thought I was getting 2 charms but only received 1 set other than that I love them and am extremely happy with my purchase. Well worth it. They're adorable too 😍
Reply from VionB2026-08-07
Thank you so much, Kara! We’re so happy to hear you’re enjoying the comfort, sound quality, and adorable design! We also appreciate you mentioning the charms. If you believe anything is missing from your order, please reach out to our customer service team and we’ll be happy to look into it for you.
Emma, VionB Team
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TM · 3 reviews · Experienced 2026-08-06 ·
★★★★★
I bought the earbuds for my daughter…
I bought the earbuds for my daughter for when I stay in her studio apartment, because I snore. She said they work really well !!
Reply from VionB2026-08-07
Thank you so much for your 5-star review! We’re so happy to hear the earbuds are working so well for you. We hope you continue to enjoy them during your stays at your daughter’s place!
Emma, VionB Team
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Anne · 4 reviews · Experienced 2026-08-07 ·
★★★★★
Love the new EarPods
Love the new EarPods! They are so comfortable.
Reply from VionB2026-08-08
Thank you so much, Anne! We’re so happy to hear you’re loving your new EarPods and finding them comfortable. Enjoy!
Emma, VionB Team
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Holly Owen · 1 review · Experienced 2026-07-19 ·
★★★★★
The customer service
Reply from VionB2026-08-08
Thank you so much, Holly! We’re so happy to hear you had a great experience with our customer service. We truly appreciate your 5-star review and your support!
Emma, VionB Team
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Mark Draskovic · 5 reviews · Experienced 2026-07-28 ·
★★★★★
Just love it!
Just love it!! Grandkids said COOL!!
Reply from VionB2026-08-08
Thank you so much, Mark! We’re thrilled to hear you love it — and getting the “COOL” approval from the grandkids makes it even better! We really appreciate your support!
Emma, VionB Team
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Marilyn Blazek · 1 review · Experienced 2026-08-01 ·
★★★★★
They work well with my iPhone music and…
They work well with my iPhone music and they are comfy plus beautiful.
I liked them so well I bought some for gifts.
Reply from VionB2026-08-08
Thank you so much, Marilyn! We’re delighted to hear they work so well with your iPhone and that you find them comfortable and beautiful. It means even more that you loved them enough to buy some as gifts!
Emma, VionB Team
Love the sound!! Had to fiddle a little with the fit, but oh so easy to wear in bed!! My husband snores louder than a chainsaw and I was ready to move into the spare bedroom, as all of the other "tiny" ear buds killed me after sleeping on them a couple of hours. On the very first night they were in my ears all night, without any discomfort at all!! I found out a tip about my phone settings(Samsung 26) that made the sound spectacular!! (Who knew u could adjust the settings for a VERY young 62?!) Thank so much for an outstanding product! Got my daughter the lavender colored ones and she was tickled pink!) Quality and charging a dream, and shipping was excellent( both the packaging and the speed !) Thank so much!
Reply from VionB2026-08-06
Hi Kathryn, thank you so much for your incredible 5-star review! Your story truly made us smile! We're so happy to hear our earbuds helped you finally get a comfortable night's sleep, even with your husband's impressive snoring! It's wonderful that you found the perfect fit and discovered the sound settings that made your experience even better. We're also delighted your daughter loves her lavender pair! Thank you for your kind words about the quality, charging, packaging, and shipping. Your support means the world to us. Sweet dreams and thank you for choosing VionB!
Emma, VionB Team
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Justme Only · 2 reviews · Experienced 2026-07-31 ·
★★★★★
Motorcycle riding …
I bought these to use while riding my motorcycle. With these I can actually hear the music and words to all my favorite songs. And they block out 89% of the wind noise while riding. They were delivered in a timely manner.
Reply from VionB2026-08-06
Hi Justme Only, thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying your rides even more with our earbuds and that they help reduce wind noise while keeping your music clear. It's also great to know your order arrived promptly. Ride safe, and thank you for choosing VionB!
Emma, VionB Team