Vip Fullboox (vip.fullboox.com) has a 1.6 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Legal Services & Government and its reputation is poor. 82% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
I usually don't write reviews, but I thought this one deserved it. I found a few really well-written ebooks that helped me learn about topics I'd been putting off for months. Everything was easy to access, and I appreciated that I could start reading almost immediately.
I've always preferred reading digitally, so this was a nice surprise. The website is easy to navigate and I didn't have to spend ages figuring out where everything was. I've saved a handful of books that I know I'll come back to later. Overall, it's been a good experience.
A complete scam! Charging you monthly of 29.99 dollars, no receipts, no invoices and no answer why they can’t provide you that but they can clearly take your money 😆 and when reaching out several times you will get 10 different explanations on that “money are on the way back but seem to have stuck somewhere on the way. I did a full police report on this and advise everyone to do the same so they get punished for their scam. And fullboox, please don’t even reply to this with you bullshit.
Bought 4 books as a bunde on sales for 5 bucks March 14th. No where in any emails or any terms and conditions did i sign up for a membership or monthly anything. You keep charging me every f*ck1ng month. 4 months later and two credit cards closed by the bank and somehow you still try to withdraw money from my account. Never buy anything from foolbooks..
Hi there, We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation has been for you. Our platform provides access to a digital library through a subscription model, and the related billing terms are presented during checkout. However, we recognize that this may not have been sufficiently clear in your case, and we sincerely apologize for the confusion and frustration caused. We are especially concerned to hear about the repeated billing attempts and the difficulties you experienced even after changing cards. We would genuinely like the opportunity to review your account in detail and investigate what may have happened. Please contact our support team directly so we can assist you further regarding your billing concerns and membership status: [email protected] Phone: +1 (513) 449-9912 You may also manage or cancel your membership through our cancellation portal: https://cancel.fullboox.com/login?store=backup-store-8497 We appreciate your feedback and are continuously working to improve transparency, communication, and the overall customer experience. Kind regards, Fullboox Support Team
These people should be in jail for fraud. Bought a Spanish Learning Book months ago assuming that it was a one time charge at purchase. Next month I was charged again and called bank and reported. Charges stopped. Now today I see another charge. This is a bank card scraping operation. Do not do business with them.
Hi there, We’re very sorry to hear about your experience and understand how concerning and frustrating this situation must be for you. We want to clearly state that Fullboox does not engage in fraudulent activity or unauthorized “card scraping” practices. Our platform operates on a subscription model that provides access to a digital library, and the related billing terms are presented during checkout. However, we recognize that this may not have been sufficiently clear in your case, and we sincerely apologize for any confusion caused. We are especially concerned to hear that you experienced additional charges after believing the subscription had been stopped. This is something we would genuinely like to investigate further and resolve as quickly as possible. Please contact our support team directly so we can review your account and billing history in detail: [email protected] Phone: +1 (513) 449-9912 You may also manage or cancel your membership through our cancellation portal: https://cancel.fullboox.com/login?store=backup-store-8497 We appreciate your feedback and are continuously working to improve transparency, communication, and the overall customer experience. Kind regards, Fullboox Support Team
DONT BUY ANYTHING FROM THEM! THEY WILL SIGN YOU UP ON A MONTHLY SUBSCRIPTION AND CHARGE 29,99 EUROS EVRY MONTH FOR NOTHING!!! THEY WILL THEN TRY TO TELL YOU THEY WILL PAY YOU 50% BACK IF YOU ARGUE ENOUGH BUT IN THE END THEY PAY YOU BACK 10%!!!!!! SCAM SCAM SCAM WATCH OUT!
Hi there, We’re very sorry to hear about your experience and understand how frustrated you feel. Our platform operates on a subscription model that provides access to a digital library, and the related billing terms are presented during checkout. However, we recognize that this may not have been sufficiently clear in your case, and we sincerely apologize for any confusion caused. We’re also sorry to hear that you were dissatisfied with the support and refund experience. This is not the level of service we aim to provide, and we take feedback like this seriously. We would genuinely like the opportunity to review your case again, including any previous communication regarding refunds or billing, and work toward a fair resolution. Please contact our support team directly: [email protected] Phone: +1 (513) 449-9912 You may also manage or cancel your membership here: https://cancel.fullboox.com/login?store=backup-store-8497 Your feedback is important to us and helps us continue improving transparency, communication, and customer support. Kind regards, Fullboox Support Team
They totally ripped me off and not one site - re internet fraud, fbi, merchant, anyone, can help me. I bought a book for 4.99usd, then 3 days LATER they charged me an extra 29.99usd for a subscription I never signed up for!! And there is no way to dispute it as all the so called internet fraud police are useless. I've wasted hours on this. Do NOT use this company. Total scammers.
Hi there, We’re very sorry to hear about your experience and understand how frustrating and stressful this situation has been for you. Our platform provides access to a digital library through a subscription model, and the related billing terms are presented during checkout. However, we recognize that this may not have been sufficiently clear in your case, and we sincerely apologize for any confusion caused. We’re also sorry to hear about the time and effort you’ve spent trying to resolve this matter. That is certainly not the experience we want for our users. We would genuinely like the opportunity to review your account and assist you directly regarding your billing concerns and cancellation request. You can contact our support team here: [email protected] Phone: +1 (513) 449-9912 You may also manage or cancel your membership through our cancellation portal: https://cancel.fullboox.com/login?store=backup-store-8497 Your feedback is important to us, and we are continuously working to improve transparency and customer support. Kind regards, Fullboox Support Team
I am soooooo angry..like all your previous reviews I have been scammed..I cannot afford the $30 a month subscription and I have tried to cancel but to no avail..I certainly will not be using fullboox platform again..how in heavens name does the company get permission to do a debit order without consent..I will be going to my bank in the morning to cancel as there is no way to do it on line..I am disgusted
Hi there, We’re truly sorry to hear how upsetting this experience has been for you, and we completely understand your frustration regarding the unexpected charge and cancellation difficulties. Our service provides access to a digital library through a subscription model, and the related terms are presented during checkout. However, we recognize that this may not have been sufficiently clear in your case, and we sincerely apologize for the confusion this caused. We also want to assure you that support is available and we would genuinely like to help resolve this for you as quickly as possible. You can contact our support team directly at: [email protected] Phone: +1 (513) 449-9912 You may also manage or cancel your membership through our cancellation portal: https://cancel.fullboox.com/login?store=backup-store-8497 We appreciate your feedback and are continuously working to improve transparency, communication, and the overall customer experience. Kind regards, Fullboox Support Team
Scamming you to pay 29,99$ without proper consent. You think you're just buying a book for 4.99$ and then 3 days later with no notice, no email, no nothing, they charge you 29,99$. Their support and info emails - support@ fullbox.com and info@ fullboox.com dont even work. So you cant get in touch with them. Never buy from them.
Hi there, We’re very sorry to hear about your experience and understand how concerning unexpected charges can be. Our service provides access to a digital library through a subscription model, and the billing terms — including any recurring charges — are presented during checkout. That said, we recognize that this may not have been clear in your case, and we sincerely apologize for any confusion caused. We also want to clarify that our support team is available and reachable. If you experienced issues contacting us, we truly apologize — this is not the experience we aim to provide. You can reach us directly at [email protected] Hours: Mon–Fri: 9:00 AM – 9:00 PM (ET) Saturday: 9:00 AM – 6:00 PM (ET) Sunday: Closed We would really like to review your account and assist you with this matter, including any billing concerns. Your feedback is important to us, and we are continuously working to improve both transparency and customer support. Kind regards, Fullboox Support Team
This is the Scam, they took money from our account automaticly, We are opening a petition to sign, and Legal action.
Hi there, We’re sorry to hear about your experience and understand your concerns. We take all feedback seriously, especially when it relates to billing. Our service operates on a subscription model that provides access to a digital library, and the related terms are presented during the checkout process. That said, we recognize that this may not have been clear in your case, and we sincerely apologize for any confusion. We would welcome the opportunity to review your account and address your concerns directly, including any billing questions. Our goal is always to resolve issues quickly and fairly. Please reach out to our support team so we can assist you further. Your feedback is important to us, and we are continuously working to improve transparency and the overall user experience. Kind regards, Fullboox Support Team
One thing I really like about Fullboox is that the collection feels different from most ebook platforms. Instead of only popular mainstream books, there are many interesting titles that you might not come across otherwise. For example, I recently started reading Spanish in 60 Days, which is actually a great workbook for anyone trying to learn Spanish step by step. It includes conversation examples and helpful practice exercises. I also explored No Grid Survival Projects, which is a very interesting read if you're curious about self-reliance and preparedness topics. The book explains different ideas for being more independent in terms of power and resources. The platform itself is easy to navigate and the reading experience is smooth.
Hi there, Thank you so much for your detailed feedback! We’re really glad to hear that you’re enjoying the unique selection of books and discovering titles that go beyond the usual mainstream content. That’s exactly the kind of experience we aim to provide — a place where readers can explore something different. It’s great to know that you’ve been reading Spanish in 60 Days: The Language Learning Workbook and found it helpful, as well as exploring No Grid Survival Projects. We’re happy these books are adding value to your reading experience. We also appreciate your kind words about the platform’s usability and smooth reading experience. We’re continuously working to improve and expand the library. Thanks again for sharing your experience, and we hope you continue discovering more great reads! Kind regards, Fullboox Support Team
Don’t. My experience with Fullboox raises serious concerns regarding deceptive billing practices and a lack of transparency in consumer transactions. I purchased what was a one-time Spanish-language book for $5. At no point during the checkout process was it clearly and conspicuously disclosed that this transaction would enroll me in a recurring subscription. Nevertheless, I was subsequently charged $30 for what appears to be a subscription fee, absent any informed consent. Such conduct may constitute a materially misleading omission and a potential violation of basic consumer protection principles, including the requirement that recurring charges be disclosed in a clear, prominent, and unambiguous manner prior to obtaining payment information. Compounding the issue is the apparent absence of functional customer support. Attempts to contact the company to dispute or clarify the unauthorized charge have gone unanswered, effectively depriving consumers of any meaningful recourse. Consumers should exercise extreme caution. Based on this experience, Fullboox’s billing practices appear structured in a way that risks misleading customers into unintended financial commitments without adequate notice or consent.
Hi there, Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience and understand the seriousness of the concerns you’ve raised. We want to clarify that Fullboox operates on a subscription model that provides access to a digital library, and the applicable terms — including any recurring billing — are presented during the checkout process. However, we fully acknowledge your point regarding clarity and visibility of these disclosures, and we are continuously reviewing how this information is communicated to ensure it is clear, prominent, and easily understood. We are also concerned to hear about your difficulty reaching our support team. This is not the level of service we aim to provide, and we sincerely apologize for any lack of response you experienced. We would appreciate the opportunity to review your account in detail and address your concerns directly, including any billing-related questions. Please contact our support team so we can investigate and work toward a resolution. Your feedback is extremely valuable and helps us improve both transparency and the overall customer experience. Kind regards, Fullboox Support Team
I signed up mostly out of curiosity because I saw a few titles in the library that caught my attention. After browsing for a while, I ended up spending much more time reading than I expected. One of the first books I opened was Spanish in 60 Days, which is actually a very practical workbook for learning everyday Spanish phrases and conversation starters. I liked how structured it was with clear examples and exercises. I've been reading a little bit every evening and it's been surprisingly helpful. Another book that stood out to me was No Grid Survival Projects. I'm personally interested in self-reliance topics and this book had some very practical ideas about preparing for power outages and building simple off-grid solutions. What I like about Fullboox overall is that the library feels different from typical ebook platforms. Instead of the same popular titles you see everywhere, there are unique books that are genuinely interesting to explore.
Hi there, Thank you so much for your thoughtful and detailed feedback! We’re really glad to hear that what started as curiosity turned into a positive reading experience. It’s great to know that you’ve been enjoying Spanish in 60 Days: The Language Learning Workbook and finding it helpful for building practical language skills step by step. We’re also happy that No Grid Survival Projects resonated with your interest in self-reliance and practical knowledge. Providing access to useful, real-world content like this is something we aim for. Your comment about the library feeling different from typical ebook platforms means a lot to us — creating a space where readers can discover unique and meaningful books is exactly our goal. Thanks again for sharing your experience, and we hope you continue enjoying many more great reads! Kind regards, Fullboox Support Team
Scam. I bought an e-book for 5 dollars, later they charged my card with 30 dollars. It was a hidden subscription. They don't give my money back.
Hi there, We’re really sorry to hear about your experience and understand how frustrating unexpected charges can feel. Our platform offers access to a digital library through a subscription model, which is clearly outlined during the checkout process, including the trial period and subsequent billing. That said, we understand that this may not have been clear enough in your case, and we sincerely apologize for any confusion caused. We’d really like to help resolve this for you. Please reach out to our support team so we can review your account and see what we can do regarding your request. Your feedback is important to us, and we’re continuously working to make our billing terms more transparent and easier to understand. Kind regards, Fullboox Support Team
You pay 4.99 for a book and it automatically subscribes you to monthly payment of 29.99. It's not mentioned anywhere, nor do you get an e-mail about it.
Hi there, Thank you for sharing your feedback — we’re sorry to hear that this was your experience. We understand how concerning it can be to see a charge you weren’t expecting. Our service includes access to a digital library through a subscription, and the billing terms (including the initial offer and subsequent monthly fee) are presented during the checkout process. That said, we recognize that this may not always be as clear as it should be, and we truly appreciate you bringing this to our attention. Regarding email notifications, confirmation emails are typically sent after registration, but we recommend checking your spam or promotions folder as they can occasionally end up there. We’d really like to help clarify this situation and review your account. Please reach out to our support team so we can assist you directly and find a suitable resolution. Your feedback is very valuable to us, and we are actively working on improving transparency to avoid this kind of confusion in the future. Kind regards, Fullboox Support Team
Fullbox is an interesting concept, especially if you’re specifically looking for uncommon or historical books. For casual readers it might feel a bit different from typical ebook stores. That said, the platform runs smoothly and the books are easy to read once you get used to the layout.
Hi there, Thank you for taking the time to share your thoughts! We’re glad to hear that you find the concept of Fullboox interesting and that you’ve been able to explore some of the more unique and uncommon books available in our library. Our goal is exactly that — to offer a different kind of reading experience beyond typical ebook platforms. We also appreciate your feedback regarding the layout and usability. We’re continuously working on improving the platform to make it even more intuitive and accessible for all readers. Thanks again for your feedback and for being part of the Fullboox community! Kind regards, Fullboox Support Team
I purchased 4 e books for USD 4.99 as advertised on 14 March 2026. Today an amount of 29.90 USD were deducted without any consent provided by myself. The Company's contact link doesn't work. It is a fraud.
Hi there, Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. We completely understand how concerning it is to see a charge you did not expect, especially when you feel you did not provide consent. Our service includes access to a digital library through a subscription model, and the billing terms are presented during the checkout process. However, we recognize that this may not have been clear in your case, and we sincerely apologize for any confusion caused. We’re also very concerned to hear that you were unable to reach us through our contact link — this is not the experience we aim to provide. Our support team is available to assist, and we would really like the opportunity to review your account and help resolve this situation. Please try reaching out again or use an alternative contact method so we can investigate this for you as quickly as possible. Your feedback is extremely important to us, and we are continuously working to improve both transparency and customer support. Kind regards, Fullboox Support Team
Another Instagram Scam, bought 3 spanish books, the content shown in the ad is in any of them. By buying these books for 4.99$ they automatically subscribe you for the monthly payment to access everything. They will say it's all "fair" but actually the checkmark doesn't look like a checkmark and it's by default on to subscribe you monthly. it's by design, so people don't realize that it's checked during the buying process, similar to the "small letters in a contract" to make some extra money. I had to block my card, didn't realized the first payment, the second one will not go through. I'm just upset with these things.
Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you feel misled and understand how frustrating this situation must be. We’d like to clarify that our platform provides access to a digital library through a subscription model, and this is presented during the checkout process. That said, we take your feedback very seriously — especially regarding how this information is displayed. We are continuously working to improve clarity and ensure that all terms are as transparent and easy to understand as possible. We’re also sorry to hear that the books you received did not match your expectations based on the advertisement. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention. Regarding your account and the charges, we would really like to review your case in detail and assist you directly. Please reach out to our support team so we can look into this and work toward a resolution. Your feedback is important and helps us improve both our service and communication. Kind regards, Fullboox Support Team
Scammed just like the others. Bought a $4.99 ebook and unknowingly charged a subscription of $29.99. Shut this down.
Hi there, We’re sorry to hear that you feel this way and understand how frustrating unexpected charges can be. Our service provides access to a digital library through a subscription model, and the billing terms are presented during checkout. That said, we recognize that this may not always be clear enough, and we’re actively working to improve transparency. We’d like to review your case and help resolve this for you. Please contact our support team so we can take a closer look at your account and assist you further. Your feedback is important to us, and we appreciate you bringing this to our attention. Kind regards, Fullboox Support Team
Scamming and tricking people into selecting service they do not want. The subscription option is designed in such a way that people will be misled into opting for subscription service at a whopping 30 USD per month. Advising people to STAY away from these people and their website. Their support is available only on Telegram which blocks people when questioned their shady practices.
Thank you for sharing your feedback. We’re sorry to hear that your experience has led to this level of frustration, and we take your concerns seriously. We want to clarify that our service operates on a subscription model that provides full access to our digital library, and the relevant terms are presented during the checkout process. However, we understand your concerns regarding how this option is displayed, and we are continuously reviewing our interface to ensure that all information is as clear and transparent as possible. We are also concerned by your comments regarding support access. Our goal is to provide responsive and helpful assistance to all users, and blocking customers is not a practice we support. We would like to investigate this further and understand what happened in your case. Please reach out to us again through our official support channels so we can review your account and work toward resolving the issue. Your feedback is extremely valuable and helps us improve both our service and communication. Kind regards, Fullboox Support Team
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