VIPCars.com (vipcars.com) has a 4.6 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
Dear Mohammad Nahdi, Thank you for your positive feedback! We're delighted to hear you had a good experience with VIPCars. We appreciate you choosing us. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Himanshu Behal, Thank you for your valuable feedback! We're delighted to hear you found our process easy to follow. We appreciate your kind words. Best Regards, Namrita Customer Experience Manager – VIPCars
EASY PROCESS
Dear Customer, Thank you for your valuable feedback! We are thrilled to hear you had such a positive and easy experience with us, as we always aim for a seamless process. Your kind words are greatly appreciated. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Isa Mogra, Thank you very much for your wonderful feedback! We are delighted to know you had such a positive experience with VIPCars. We truly appreciate your kind words. Best Regards, Namrita Customer Experience Manager – VIPCars
TERRIBLE COMPANY! It has been over three months, yet the security deposit still hasn't been returned. They lie, give the runaround, and send fake payment confirmations. They are scammers. DO NOT TRUST THEM!
Dear Jaan, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team has already reached out to you regarding the matter and is actively following up the case. Your feedback is extremely important to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
Very easy to book and so much cheaper than all the others
Dear Ian R, Thank you for your fantastic review! We are delighted to hear you had such an easy booking experience and found our prices so competitive. Best Regards, Namrita Customer Experience Manager – VIPCars
easy to book, easy to understand
Dear Alex Chapman, Thank you so much for your positive feedback! We're thrilled to know you found our service easy to use and understand, as that's precisely what we aim for. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear David Horvath-Franco, Thank you so much for your wonderful feedback! We're delighted to know you had such a positive experience with our service. Your satisfaction is our top priority. Best Regards, Namrita Customer Experience Manager – VIPCars
I lost my booking details and Nathan was incredibly helpful and efficient at locating them for me!
Dear Harriet Littlewood, Thank you so much for your kind words! We're truly pleased to hear that Nathan provided you with such excellent assistance in locating your booking details. We will be sure to share your compliments with him. Best Regards, Namrita Customer Experience Manager – VIPCars
Clear no nonsense site, good comparisons and filters possible
Dear Cees Plug, Thank you so much for your fantastic feedback regarding your experience with our platform! We're delighted to know you found our site straightforward and our tools helpful. We appreciate your kind words. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Bilkl L., Thank you for your fantastic feedback! We are delighted to hear you had such a positive and effortless experience with us. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Easy booking process - very competitive price.
Dear Andrew, Thank you so much for your wonderful feedback! We're thrilled to know you had such a positive experience with our booking process and pricing. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear LG, Thank you for your wonderful feedback! We're delighted to know you had a positive experience with our services. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Lots of hoops to jump through but good price
Dear Thomas Brierton, We appreciate your feedback and are pleased to hear you found value in our pricing. We regret any difficulties you encountered during the process and are committed to simplifying our services for a smoother experience. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Ahmad Sabneh, Thank you for your excellent review! We are so pleased to know you had such a smooth experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars
The price was low, which was great
Dear Hirokazu Yamazaki, Thank you for your wonderful feedback! We're delighted to hear that you found our pricing competitive and enjoyed the great value. We truly appreciate your support and look forward to assisting you again. Best Regards, Namrita Customer Experience Manager, VIPCars.com
Booking wasn't processed. Agent professionally managed the refund process.
Dear Lea, Thank you for your feedback. We regret the issue with your booking but are glad to hear our agent provided professional and efficient assistance with your refund. Best Regards, Namrita Customer Experience Manager – VIPCars
After my previous experience, I decided to give them another chance, and I’m glad I did. I booked a 7-seater, but they kindly upgraded me to a 9-seater as a goodwill gesture, which I really appreciated. A special thanks to Darren at the Manchester Airport branch for his excellent customer service. He was friendly, professional, and made the whole process smooth. It’s great to see a company take customer feedback seriously and make things right. Thank you!
Dear Sardar, Thank you so much for your wonderful feedback and for choosing VIPCars again! We are delighted to hear you enjoyed your upgrade and experienced such excellent service from Darren at our Manchester Airport branch. Your kind words are truly appreciated. Best Regards, Namrita Customer Experience Manager – VIPCars
Straightforward, nice & quick, and a decent price
Dear Simon Cross, Thank you for your wonderful feedback! We're thrilled to hear you found our service straightforward, quick, and a great value. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Very helpful with retrieving my booking
Dear Boris Jeftic, Thank you so much for your kind words! We're delighted to hear our team was very helpful in assisting you with your booking. Your satisfaction is our top priority. Best Regards, Namrita Customer Experience Manager – VIPCars
222 reviews matching