VIPCars.com (vipcars.com) has a 4.6 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
Dear Athul Joy, Thank you so much for your positive feedback! We're delighted to hear you had a good experience with us. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear N Dovei, Thank you for your wonderful feedback! We're so pleased to know you found our service straightforward and transparent. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
goodggggggg
Dear Abderrahim Hemamouche, Thank you so much for your wonderful feedback! We're absolutely delighted to hear you had such a positive experience with us. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
I am extremely disappointed with this company’s service. An amount of AZN 420 was charged to my credit card as a security deposit when I returned the car. The company’s representative informed me that the amount would be released within 30–40 days, after confirming whether there were any traffic or radar fines. Unfortunately, the company has neither refunded the amount nor provided any information regarding the blocked deposit. I have contacted them several times via both WhatsApp and email, but they have completely ignored my messages and failed to respond. Based on my experience, I cannot recommend this company. They hold your money without providing any explanation or proper customer support. If you choose to rent from them, be cautious and make sure you clearly understand their deposit policy before making any payment.
Dear Fayiz Ubaidulla, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team is looking into this matter. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
Good price, easy to use website.
Dear SF, Thank you for your wonderful feedback! We're so pleased to hear you had a positive experience with our pricing and website. Your satisfaction is our priority. Best Regards, Namrita Customer Experience Manager – VIPCars
Staff members were helpful & very professional
Dear BS, Thank you so much for your wonderful feedback! We're thrilled to hear our team provided you with a helpful and professional experience. We truly appreciate you taking the time to share your positive comments. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Christine, Thank you for your wonderful feedback! We're delighted to know you had such a positive and valuable experience with us. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
great. thank you so much!
Dear Ilgar Hasanli, We are absolutely delighted to hear you had such a great experience with us. Thank you very much for your kind feedback; it means a lot to our team. We look forward to assisting you again soon! Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Chakib Bennani, Thank you for your kind words! We're thrilled you found your VIPCars experience to be simple, quick, and offering excellent value. We look forward to assisting you again soon. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Sam Oxley, Thank you so much for your wonderful feedback! We're absolutely thrilled to know you had such a great experience with VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Keelan, Thank you for your valuable feedback! We're delighted to hear you had a positive experience with our service. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Good good good good
Dear Leong Siew Chen, Thank you for your wonderful feedback! We are delighted to hear you had such a positive experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars
Really fast booking experience
Dear Hassan Aldawood, Thank you so much for your kind words! We are delighted to hear you had such an efficient booking experience with us. We appreciate your feedback and look forward to assisting you again soon. Best Regards, Namrita Customer Experience Manager – VIPCars
They need to add information that a deposit is mandatory and will be taken upon arrival for all offers that they have. It doesn't matter if you book additional Full Protection or not; a deposit will always be charged upon arrival.
Dear Tina Nikolovska, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
Dear Roland, Thank you for your kind words! We're delighted to hear you had such a seamless experience with us. We appreciate you choosing VIPCars and look forward to assisting you again. Best Regards, Namrita Customer Experience Manager – VIPCars
Easy to book
Dear Amer Alhabab, Thank you for your wonderful feedback! We're so pleased to know you had a smooth and simple booking experience with us. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Alper Yasar Akar, Thank you for your fantastic feedback! We are delighted to know you had an easy and safe experience with us, and we appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Kunde, Thank you for your kind words! We're thrilled to know you had such a straightforward experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars
Dear Paul Owens, Thank you for your wonderful feedback! We're delighted to know you had an easy experience navigating our booking site. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
Very easy to manage
Dear Mark O’Malley, Thank you for your fantastic feedback! We're delighted to hear you had such a smooth experience with us. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
222 reviews matching