VIPCars.com (vipcars.com) has a 4.6 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
Dear Yukiko Kitajima,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that everything went smoothly for you. We truly appreciate your words and look forward to assisting you again in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
G
Graham King · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
Up front pricing was appreciated
Pricing was very straightforward.
Extra coverage was offered, but not pushed, and once again the pricing was up front.
Got a better deal than I was expecting, and I'm happy that the last thing is booked for our trip!
Reply from VIPCars.com2026-08-06
Dear Graham King,
Thank you for your wonderful feedback! We're thrilled to know you found great value with VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Lee Gee,
Thank you for your wonderful feedback! We're thrilled to know you found great value with VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Pedro Silva,
Thank you for your wonderful feedback! We're thrilled to hear you appreciated our pricing. It’s always our goal to offer great value.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Bobby Grapenthin,
Thank you so much for your wonderful feedback! We're delighted to hear you appreciate our selection and pricing, and we look forward to assisting you again soon.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Diana Patricia Pabón Morales,
Thank you for your excellent feedback! We're so pleased to hear you had an easy and smooth experience using our webpage. We appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Raed Said,
Thank you for taking the time to share your feedback with us.
We appreciate you choosing VIPCars.com and value your experience as a seasoned driver. Your feedback is important to us as we continuously strive to improve our services.
If there is anything more you would like to share about your experience, we'd be delighted to hear from you. Your insights help us enhance the overall customer experience.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Namrita
Customer Experience Manager,VIPCars.com
Dear Desmond Thomas,
Thank you for your feedback. We are committed to providing you with a quick and smooth experience and are here to ensure everything goes seamlessly.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Rodolfo Morales,
Thank you for your valuable feedback regarding our pricing. We are pleased to hear you found it to be reasonable.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Mark Rawlinson,
We're so pleased to hear you had such a positive experience! Your feedback truly brightens our day and is greatly appreciated. Thank you for choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Alan Watson,
Thank you for your wonderful feedback! We're thrilled to know you found our service both simple to use and offering great value. We appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Roland Høeg,
Thank you for your kind feedback! We're delighted to hear everything was to your satisfaction. We look forward to assisting you again in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Yvettie,
Thank you for your wonderful feedback! We're so pleased to hear that everything went smoothly for you.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
O
Oli · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
Easy to use
Easy to use.
Reply from VIPCars.com2026-08-04
Dear Oli,
Thank you for your wonderful feedback! We're so pleased to hear you had such a straightforward experience with us.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Donata Tozzi,
Thank you for your wonderful feedback! We're so pleased to hear you found our service easy to manage. We truly appreciate your kind words.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
G
Greg · 12 reviews · Experienced 2026-08-04 ·
★★★★★
Great customer service
This is just a review of the customer service via the live chat feature. The agent I spoke with, Nash, was very friendly and polite and gave me the support I needed. Hopefully I get the standard when I pick up the vehicle...
Reply from VIPCars.com2026-08-05
Dear Greg,
Thank you for your wonderful feedback regarding your experience with our live chat service and Nash's helpful assistance. We're delighted to hear you received the friendly and polite support you needed. We aim to provide the same excellent standard throughout your VIPCars journey.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Rc,
We truly appreciate your wonderful feedback! It's fantastic to hear you enjoyed your experience with us.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Jacob Falach,
Thank you for your wonderful feedback! We're delighted to hear you found our reservation process so straightforward and easy to use. We appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dear Stephen Rees,
Thank you for your fantastic feedback and for choosing us again! We are delighted to know you had another excellent experience with our service and pricing. We truly appreciate your continued support.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
efficient help from the staff and had all my needs attended to.
Reply from VIPCars.com2026-08-05
Dear Travelling Kosta,
Thank you for your wonderful feedback! We're delighted to hear our team provided efficient assistance and ensured all your needs were thoroughly met. We appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars